{"schemaVersion":"jobsearcher.job.v1","id":"76bd2ec96da0c2e51c5a933a","url":"https://jobsearcher.com/jobs/76bd2ec96da0c2e51c5a933a","canonicalUrl":"https://jobsearcher.com/jobs/76bd2ec96da0c2e51c5a933a","title":"Implementation Manager","description":"Job Title: Implementation Manager\nReports to: Director, Strategic Accounts, Acquring\nDepartment: Customer Success\nLocation: Alpharetta, GA\nGrade: 17\n\nAbout Priority:\nPriority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.\nWe achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.\nAt Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.\n\nAbout the Role:\nAs an experienced Implementation Manager you will lead the onboarding of enterprise clients from contract to go-live. In this role, you’ll ensure all boarding documents, configurations, and integrations are completed accurately and on time.\nThe ideal candidate is detail-oriented, highly organized, and skilled at cross-functional communication. You’ll act as the central liaison between the client, sales, risk, underwriting, technical, and operations teams to ensure all boarding docs are completed correctly.\n\nResponsibilities:\nOwn and manage the implementation and onboarding process for new enterprise merchants and partners.\n\nCoordinate and track the completion of all boarding and underwriting documentation, ensuring accuracy and compliance. Serve as the primary point of contact for enterprise clients during the onboarding, document completion process, providing updates, timelines, and guidance. Partner with Sales, Underwriting, Risk, Product, and Operations to ensure all internal teams have the information and materials they need for activation. Work with integration and technical teams to ensure API credentials, gateway configurations, terminals, and payment setups are tested and functional. Develop and maintain implementation project plans, timelines, and client status reports. Identify and resolve issues that may delay merchant activation or funding. Support internal process improvements for faster and more efficient enterprise client onboarding.\nConduct post-implementation reviews to ensure smooth handoff to Account Management or Customer Success.\n\nWhat Success Looks Like:\nEnterprise clients are fully boarded, tested, and live on schedule.\nAll internal teams receive complete, accurate documentation before go-live.\nOnboarding processes run efficiently, with minimal escalations or errors.\nClients report high satisfaction with the implementation experience.\n\nCandidate Requirements:\n3–5+ years of experience in payments, fintech, merchant acquiring, or financial services implementation or onboarding.\nStrong knowledge of merchant setup processes, including MIDs, underwriting documentation, and gateway configuration.\nFamiliarity with card-present and card-not-present environments, PayFac models, and ISO/acquirer structures.\nExcellent project management skills — able to manage multiple enterprise implementations simultaneously.\nStrong communication and relationship-building skills with both clients and internal teams.\nProficiency with tools such as Salesforce, JIRA, Smartsheet, or other CRM/project platforms.\nBachelor’s degree in business, finance, or a related field (or equivalent work experience).\n\nPreferred Requirements:\nExperience coordinating with acquiring banks, processors, or payment gateways.\nUnderstanding of PCI compliance, ACH, and settlement workflows.\nPrior experience working with large enterprise merchants or software platforms integrating payments.\nAbility to document and refine onboarding workflows for scale.\n\nWork Environment & Culture:\nWe believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.\nOur culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.\n\nCompensation and Benefits:\nCompensation range: $87,500 - $99,194\nWe invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.\nFinancial Wellness\nBonus programs\n401(k) match\nEmployee Stock Purchase Program (ESPP)\nHSA and FSA options\nFinancial wellness resources and employee discount programs\nHealth & Well-being\nMedical, dental, and vision coverage\nMental health support for employees and dependents through Lyra Health\nFamily planning and women’s health benefits through Carrot\nGym membership reimbursement and virtual wellness programs (including yoga)\nTime Off\n3 weeks PTO to start, with unlimited PTO after year one\nGrowth & Development\nEducation expense reimbursement\nLeadership development programs\nCertified Payments Professional (CPP) certification support\nWe believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.\n\nTraditional Physical Requirements:\nRequires prolonged sitting, standing, bending, stooping and stretching.\nRequires the ability to lift 10 pounds.\nRequires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).\n\nJoin our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.","company":"Prioritytechnologyholdingsll","rawCompany":"prioritytechnologyholdingsll","city":"Alpharetta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:49:03.125Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"Job Title: Implementation Manager\nReports to: Director, Strategic Accounts, Acquring\nDepartment: Customer Success\nLocation: Alpharetta, GA\nGrade: 17\n\nAbout Priority:\nPriority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.\nWe achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.\nAt Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.\n\nAbout the Role:\nAs an experienced Implementation Manager you will lead the onboarding of enterprise clients from contract to go-live. In this role, you’ll ensure all boarding documents, configurations, and integrations are completed accurately and on time.\nThe ideal candidate is detail-oriented, highly organized, and skilled at cross-functional communication. You’ll act as the central liaison between the client, sales, risk, underwriting, technical, and operations teams to ensure all boarding docs are completed correctly.\n\nResponsibilities:\nOwn and manage the implementation and onboarding process for new enterprise merchants and partners.\n\nCoordinate and track the completion of all boarding and underwriting documentation, ensuring accuracy and compliance. Serve as the primary point of contact for enterprise clients during the onboarding, document completion process, providing updates, timelines, and guidance. Partner with Sales, Underwriting, Risk, Product, and Operations to ensure all internal teams have the information and materials they need for activation. Work with integration and technical teams to ensure API credentials, gateway configurations, terminals, and payment setups are tested and functional. Develop and maintain implementation project plans, timelines, and client status reports. Identify and resolve issues that may delay merchant activation or funding. Support internal process improvements for faster and more efficient enterprise client onboarding.\nConduct post-implementation reviews to ensure smooth handoff to Account Management or Customer Success.\n\nWhat Success Looks Like:\nEnterprise clients are fully boarded, tested, and live on schedule.\nAll internal teams receive complete, accurate documentation before go-live.\nOnboarding processes run efficiently, with minimal escalations or errors.\nClients report high satisfaction with the implementation experience.\n\nCandidate Requirements:\n3–5+ years of experience in payments, fintech, merchant acquiring, or financial services implementation or onboarding.\nStrong knowledge of merchant setup processes, including MIDs, underwriting documentation, and gateway configuration.\nFamiliarity with card-present and card-not-present environments, PayFac models, and ISO/acquirer structures.\nExcellent project management skills — able to manage multiple enterprise implementations simultaneously.\nStrong communication and relationship-building skills with both clients and internal teams.\nProficiency with tools such as Salesforce, JIRA, Smartsheet, or other CRM/project platforms.\nBachelor’s degree in business, finance, or a related field (or equivalent work experience).\n\nPreferred Requirements:\nExperience coordinating with acquiring banks, processors, or payment gateways.\nUnderstanding of PCI compliance, ACH, and settlement workflows.\nPrior experience working with large enterprise merchants or software platforms integrating payments.\nAbility to document and refine onboarding workflows for scale.\n\nWork Environment & Culture:\nWe believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.\nOur culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.\n\nCompensation and Benefits:\nCompensation range: $87,500 - $99,194\nWe invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.\nFinancial Wellness\nBonus programs\n401(k) match\nEmployee Stock Purchase Program (ESPP)\nHSA and FSA options\nFinancial wellness resources and employee discount programs\nHealth & Well-being\nMedical, dental, and vision coverage\nMental health support for employees and dependents through Lyra Health\nFamily planning and women’s health benefits through Carrot\nGym membership reimbursement and virtual wellness programs (including yoga)\nTime Off\n3 weeks PTO to start, with unlimited PTO after year one\nGrowth & Development\nEducation expense reimbursement\nLeadership development programs\nCertified Payments Professional (CPP) certification support\nWe believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.\n\nTraditional Physical Requirements:\nRequires prolonged sitting, standing, bending, stooping and stretching.\nRequires the ability to lift 10 pounds.\nRequires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).\n\nJoin our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.","datePosted":"2026-04-14T10:49:03.125Z","dateModified":"2026-04-14T10:49:03.125Z","hiringOrganization":{"@type":"Organization","name":"Prioritytechnologyholdingsll","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alpharetta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"76bd2ec96da0c2e51c5a933a"},"url":"https://jobsearcher.com/jobs/76bd2ec96da0c2e51c5a933a"}}