Software Engineer, Platform

Overview Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities—AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.About the Role Glean is seeking an Infrastructure Engineer to build and evolve the platform that powers a highly available, performant, secure and cost effective infrastructure across all clouds. You will deliver complex components with elegant automation, robust uptime guarantees, autoscaling, and reliable alerting/monitoring for infrastructure that runs across multiple cloud providers. As part of the Platform team, you'll be responsible for critical pieces of Glean's infrastructure, working closely with several other teams to support their workloads.Responsibilities Oversee the entirety of greenfield features from inception to implementation, experimentation, launch and beyondProvide leadership and mentor more junior engineersWork with designers, product managers, data scientists, and other engineers to understand our problem space and create elegant solutionsWrite robust code that is efficient, easy to read, maintain, and testQualifications Bachelor's degree (or equivalent) in Computer Science or related field3+ years of experience in a role working with AWS and/or GCP IaaS services e.g., compute, object storage, IAM, networking, VPCExperience with Terraform, K8s (GKE/EKS), Data Pipelines (Beam/Flink/Kafka/PubSub/SQS), ML Pipelines, Object Storage (S3/GCS), BigQuery, etc. is a plusExperience managing large scale cloud infrastructure with IaCHighly proficient with modern Unix/Linux operating systems/distributionsExperience defining SLOs/SLIs and implementing monitoring, alerting, and runbooksAdaptable. Goals can change fast. You anticipate and react quickly.Autonomous. You own what you work on. You move fast and get things done.Excellent communication. You will need to communicate complex ideas effectively to both technical and non-technical audiences, and both verbally and in writing.Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization.Location This role is hybrid (3-4 days a week in one of our SF Bay Area offices).Compensation The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.Benefits We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.Diversity & Inclusion We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people in our organization. We are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in Glean's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.Voluntary Self-Identification of Disability Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal.To do this, we must ask applicants and employees if they have a disability or have ever had one.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.How do you know if you have a disability?A disability is a condition that substantially limits one or more of your 'major life activities'. If you have or have ever had such a condition, you are a person with a disability.Disability Categories Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury#J-18808-Ljbffr