Network Support Technician

Title: L3 Project/Conference room Technician (Network Support)Duration: 12 months contract (with possibility of extension)Location: Buffalo, West Virginia (Onsite)Payrate: $25-32 per hr. On w2 without benefits/holidays/vacationsStandard shift: 8:00 AM – 4:30 PM; Rotational shifts may apply based on project needs.Interview: Two rounds (Panel-based), 1 Virtual and 1 in personWhat you’ll be doing:Network (LAN, WAN and Wireless):Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification.Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic).TCP/IP, DHCP, Subnetting, VLAN, POE.Network maintenance, support and refresh. Data Center (Server Room) Management:Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.).Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.Server Management:Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair.DHCP, DNS, Print Server, File Shares, Microsoft SCCM.Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution.Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS. Critical plant floor hardware support:Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.).ANDON and PLC (Programmable Logical Controls) support knowledge.First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s).Requirements:Qualifications/ What you bring (Must Haves):Cisco Networking Experience.3 to 5 years of experience performing Level 3 responsibilities.Project Management Experience (IT).TCP/IP, DHCP, Subnetting, VLAN, POE knowledge. Added bonus if you have (Preferred):Previous experience supporting a large corporate, manufacturing environment.Experience supporting and troubleshooting Business and Mission Critical applications.Knowledge of Cisco Voice over IP hardware/software/server operation/configuration.Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyse, resolve, respond to, and document end user inquiries.Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.Troubleshoot Operating System issue. Connection issues with LAN/WAN.Conference room Support Experience.Thank you!