{"schemaVersion":"jobsearcher.job.v1","id":"759b72099826b6cc801bb838","url":"https://jobsearcher.com/jobs/759b72099826b6cc801bb838","canonicalUrl":"https://jobsearcher.com/jobs/759b72099826b6cc801bb838","title":"Security Systems Tech Support - Level 2 (Remote)","description":"Interface Systems, LLC is seeking a Level 2 Security Technical Support professional to provide fault isolation, repair, and service restoration for Security Lifecycle solutions. The role emphasizes strong written and verbal communication, and exemplary customer service for CCTV, intrusions, access control, and related technologies.\nYou will engage with customers and Field Technicians via tickets, email, chat, and phone, escalating where needed and ensuring alignment with SLAs.\n\n#J-18808-Ljbffr","company":"Interface Systems","rawCompany":"interface systems","city":"Brooklyn","state":"NY","isRemote":true,"isActive":true,"createdAt":"2026-08-14T03:25:26.569Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"49-2098.00","title":"Security and Fire Alarm Systems Installers","slug":"security-and-fire-alarm-systems-installers"},{"code":"49-2022.00","title":"Telecommunications Equipment Installers and Repairers, Except Line Installers","slug":"telecommunications-equipment-installers-and-repairers-except-line-installers"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Security Systems Tech Support - Level 2 (Remote)","description":"Interface Systems, LLC is seeking a Level 2 Security Technical Support professional to provide fault isolation, repair, and service restoration for Security Lifecycle solutions. The role emphasizes strong written and verbal communication, and exemplary customer service for CCTV, intrusions, access control, and related technologies.\nYou will engage with customers and Field Technicians via tickets, email, chat, and phone, escalating where needed and ensuring alignment with SLAs.\n\n#J-18808-Ljbffr","datePosted":"2026-08-14T03:25:26.569Z","dateModified":"2026-08-14T03:25:26.569Z","hiringOrganization":{"@type":"Organization","name":"Interface Systems","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"759b72099826b6cc801bb838"},"url":"https://jobsearcher.com/jobs/759b72099826b6cc801bb838"}}