{"schemaVersion":"jobsearcher.job.v1","id":"756e1e1dfeb6db643bc86e8b","url":"https://jobsearcher.com/jobs/756e1e1dfeb6db643bc86e8b","canonicalUrl":"https://jobsearcher.com/jobs/756e1e1dfeb6db643bc86e8b","title":"Coordinator, Licensing","description":"As a Licensing Coordinator, you will be primarily responsible for delivering best-in-class customer service and support to licensees. You will communicate directly with other CLC departments including Royalty Operations, Legal, and Partnerships to resolve issues and to act as the go-between for those departments and the licensee. You will also help shape the strategic vision of our solutions by acting as the voice of the User.\nResponsibilities:\nHandle inbound calls and tickets from our customers and staff\nRespond to all requests in a timely, professional manner\nExecute day-to-day administration of licensee accounts\nMaintain open communications and users of the platform, functioning as a systems expert and technical communications resource\nDevelop relationships and open communication with internal staff overseeing relationships with clients\nAssist in providing information to be used in enforcement efforts, audits, and/or on-campus training sessions\nResponsible for enhancing, developing and implementing guidelines for licensees\nProvide training to licensees for licensing requirements\nQualifications\nBachelor's degree in Business Administration, Communications, Marketing, Sports Management, or a related field, or an equivalent combination of education and experience.\nMinimum of 1 year of experience in customer service, account coordination, licensing, operations, sales support, or an administrative role.\nStrong verbal and written communication skills with the ability to communicate professionally with internal stakeholders and external customers.\nExperience responding to customer inquiries through phone, email, ticketing systems, or other support platforms.\nStrong organizational skills with exceptional attention to detail and the ability to accurately maintain customer or account information.\nProficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.\nPrior experience analyzing information, identifying issues, and collaborating with internal teams to resolve customer concerns.\nStrong time management skills with the ability to prioritize work, meet deadlines, and manage multiple requests simultaneously. Preferred\n.Experience working with CRM, customer support, or case management systems (Salesforce, Zendesk, HubSpot, or similar) is preferred.\nExperience creating or delivering training materials, presentations, or process documentation.\nFamiliarity with collegiate athletics, brand licensing, trademarks, intellectual property, or consumer products is a plus.\nLearfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.\nLearfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.","company":"Learfield","rawCompany":"learfield","city":"Atlanta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-08-05T09:19:35.548Z","occupations":[{"code":"11-9031.00","title":"Education and Childcare Administrators, Preschool and Daycare","slug":"education-and-childcare-administrators-preschool-and-daycare"},{"code":"43-4031.00","title":"Court, Municipal, and License Clerks","slug":"court-municipal-and-license-clerks"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"533110","title":"Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)","slug":"lessors-of-nonfinancial-intangible-assets-except-copyrighted-works"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Coordinator, Licensing","description":"As a Licensing Coordinator, you will be primarily responsible for delivering best-in-class customer service and support to licensees. You will communicate directly with other CLC departments including Royalty Operations, Legal, and Partnerships to resolve issues and to act as the go-between for those departments and the licensee. You will also help shape the strategic vision of our solutions by acting as the voice of the User.\nResponsibilities:\nHandle inbound calls and tickets from our customers and staff\nRespond to all requests in a timely, professional manner\nExecute day-to-day administration of licensee accounts\nMaintain open communications and users of the platform, functioning as a systems expert and technical communications resource\nDevelop relationships and open communication with internal staff overseeing relationships with clients\nAssist in providing information to be used in enforcement efforts, audits, and/or on-campus training sessions\nResponsible for enhancing, developing and implementing guidelines for licensees\nProvide training to licensees for licensing requirements\nQualifications\nBachelor's degree in Business Administration, Communications, Marketing, Sports Management, or a related field, or an equivalent combination of education and experience.\nMinimum of 1 year of experience in customer service, account coordination, licensing, operations, sales support, or an administrative role.\nStrong verbal and written communication skills with the ability to communicate professionally with internal stakeholders and external customers.\nExperience responding to customer inquiries through phone, email, ticketing systems, or other support platforms.\nStrong organizational skills with exceptional attention to detail and the ability to accurately maintain customer or account information.\nProficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.\nPrior experience analyzing information, identifying issues, and collaborating with internal teams to resolve customer concerns.\nStrong time management skills with the ability to prioritize work, meet deadlines, and manage multiple requests simultaneously. Preferred\n.Experience working with CRM, customer support, or case management systems (Salesforce, Zendesk, HubSpot, or similar) is preferred.\nExperience creating or delivering training materials, presentations, or process documentation.\nFamiliarity with collegiate athletics, brand licensing, trademarks, intellectual property, or consumer products is a plus.\nLearfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.\nLearfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.","datePosted":"2026-08-05T09:19:35.548Z","dateModified":"2026-08-05T09:19:35.548Z","hiringOrganization":{"@type":"Organization","name":"Learfield","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"756e1e1dfeb6db643bc86e8b"},"url":"https://jobsearcher.com/jobs/756e1e1dfeb6db643bc86e8b"}}