Technical Program Manager

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.Ready to join us?Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:Position OverviewThe Technical Program Manager (TPM) is responsible for driving end-to-end delivery of complex programs and projects, ensuring alignment between business objectives, architecture, and engineering execution. This role combines program and project management, Agile leadership, and technical expertise in Cloud and AI-driven solutions to deliver high-quality, predictable outcomes.The TPM serves as the single point of accountability for delivery, owning outcomes, mitigating risks, and ensuring successful execution across multiple teams. The role also functions as a Lead Scrum Master, coaching teams and driving Agile maturity across engagements.Essential FunctionsProgram and Project Management:• Lead and manage large-scale programs consisting of multiple projects and workstreams• Own program roadmap, milestones, deliverables, and success metrics• Manage full project lifecycle: initiation, planning, execution, and closure• Define and manage scope, schedule, risks, and dependencies• Maintain RAID logs (Risks, Assumptions, Issues, Dependencies)• Drive execution against SOWs and delivery commitments• Track program performance using KPIs/OKRs and ensure value realization against business objectives• Establish and govern delivery frameworks, reporting cadence, and escalation models• Ensure alignment across teams on timelines, deliverables, and prioritiesTechnical Leadership (Cloud & AI):• Collaborate with architects and engineering teams to deliver scalable solutions• Support adoption of AI/GenAI use cases (e.g., intelligent automation, copilots, decision systems)• Work closely with data and platform teams on data architecture, pipelines, and governance• Ensure alignment with modern technology practices:o Cloud platforms (AWS, Azure, GCP)o Microservices and API-driven architectureo DevOps and CI/CD pipelines• Drive and support integration and delivery of AI/ML-based capabilities, including:o Data-driven platforms and analytics solutionso AI-enabled automation and intelligent workflowso Integration of AI services into enterprise applications• Identify and mitigate technical risks, performance bottlenecks, and integration challenges with teamAgile Leadership:• Drive cross-team Agile coordination and dependency management (Scrum of Scrums / ART level)• Coach Scrum Masters, Product Owners, Business Analysts, and teams on Agile principles and frameworks• Facilitate Agile Events:o Sprint Planning, Stand-ups, Reviews, Retrospectiveso PI Planning and Release Planningo Estimation sessions• Remove impediments and escalate issues as appropriate• Drive alignment across teams on PI objectives, dependencies, and delivery commitments• Foster self-organizing teams and strong Agile culture• Enable backlog management and prioritization discipline• Ensure transparency through dashboards, metrics, and reportingStakeholder & Governance Management:• Act as the primary interface for stakeholders and leadership• Provide regular updates on program and project status, risks, and outcomes• Establish governance frameworks, reporting cadence, and communication plans• Align business priorities with delivery executionTeam Leadership:• Provide leadership and mentorship to Scrum Masters, Project Managers, and engineering teams• Foster collaboration, accountability, and high-performing teams• Support hiring, onboarding, and capability development• Promote continuous learning culture around Agile, Cloud, and AIRequired Education and/or Experience• 10 or more years of experience in IT delivery, program management, or technical project management• 5 or more years of experience in one or more roles:o Technical Program Manager / Agile Program Manager / Lead Scrum Master• Experience managing complex, multi-team programs and projects• Strong knowledge of:o Agile frameworks (Scrum, SAFe, Kanban, XP)o Program and Project Management best practiceso Cloud computing platforms (AWS, Azure, GCP)o AI/ML concepts and enterprise adoption use cases• Proficient in Jira, Azure DevOps, or similar tools• Experience working in distributed, multi-stream environments• PgMP, PMP, RTE, APM, AI/ML and cloud certification can be an assetRequisite Abilities and/or Skills:• Strong leadership and stakeholder management skills• Excellent communication and executive reporting capabilities• Strong analytical and problem-solving skills• Ability to manage multiple priorities in a complex environment• Strong organizational and time management skills• Fast learner with a proactive mindset, especially in emerging tech (AI & Cloud)Core Competencies:• Drives results and ensures accountability• Ownership of outcome• Communicates effectively• Stakeholder management• Agile leadership & coaching• Strategic thinking & execution• Technical acumen (Cloud & AI)• Builds high-performing teamsSpecial Requirements• Travel within the U.S., Canada, and India, may need to travel up to 25% as needed; average 10% travelJob Type & LocationThis is a Permanent position based out of Chicago, IL.Pay and BenefitsThe pay range for this position is $106200.00 - $159200.00/yr.We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:• Medical, Dental, and Vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life and AD&D for employee and dependents)• Short and Long-Term Disability• Health Spending Account (HSA)• Transportation Benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick LeaveWorkplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Jun 12, 2026.