{"schemaVersion":"jobsearcher.job.v1","id":"748bf43dac78b2a1928ea72e","url":"https://jobsearcher.com/jobs/748bf43dac78b2a1928ea72e","canonicalUrl":"https://jobsearcher.com/jobs/748bf43dac78b2a1928ea72e","title":"Security Operations Manager","description":"Location: Tulsa, OK 74103\r\nEmployment Type: Full-Time\r\nSalary: $65,000 per year\r\nSchedule: Monday through Friday, with evenings, nights, weekends, and on-call availability as operational needs require\r\nPosition Summary\r\nCitadel Security USA is seeking an experienced District Manager to oversee security operations throughout the Tulsa market. This leadership position is responsible for managing daily operations, strengthening client partnerships, supporting business growth, and ensuring each assigned account consistently meets company and client expectations.\r\nThe District Manager provides leadership to supervisors and security personnel while maintaining accountability for operational performance, employee development, financial results, compliance standards, and customer satisfaction. This role is ideal for an operations-focused leader who excels at managing multiple priorities while building strong teams and lasting client relationships.\r\nPrimary Responsibilities\r\nClient Relationship Management\r\nServe as the primary operational contact for assigned clients throughout the district\r\nBuild and maintain strong professional relationships with client representatives\r\nConduct regular site visits, business reviews, and operational meetings\r\nResolve client concerns promptly while maintaining high service standards\r\nEnsure contractual obligations, post orders, and service expectations are consistently met\r\nDistrict Operations Leadership\r\nDirect daily operations across multiple client locations\r\nProvide leadership and guidance to Site Supervisors, Account Managers, and Security Officers\r\nMonitor staffing levels and adjust resources to meet operational requirements\r\nEnsure all assigned locations maintain consistent security coverage\r\nSupport new account implementations and operational transitions\r\nFinancial & Performance Management\r\nManage district budgets and overall operational performance\r\nMonitor labor costs, overtime, payroll accuracy, equipment usage, and operational expenses\r\nReview district performance metrics and identify opportunities for improvement\r\nAnalyze operational trends and implement solutions that improve efficiency\r\nAuthorize purchases and operational expenditures within company guidelines\r\nMaintain district vehicles, uniforms, and operational equipment to support business needs\r\nCompliance & Quality Assurance\r\nConduct site inspections, operational audits, and quality assurance reviews\r\nEnsure compliance with company policies, client requirements, and applicable laws\r\nMonitor licensing, certifications, and employee qualification requirements\r\nPromote workplace safety and enforce established reporting procedures\r\nImplement corrective action plans when operational or compliance concerns are identified\r\nWorkforce Leadership & Development\r\nRecruit, interview, onboard, and retain quality security professionals\r\nCoach supervisors and field leadership to improve operational performance\r\nConduct performance evaluations and provide ongoing employee development\r\nCoordinate required training, certifications, and continuing education\r\nFoster a professional, accountable, and positive workplace culture\r\nAdditional Responsibilities\r\nSupport emergency response efforts and operational contingencies when required\r\nAssist with business development opportunities and client retention initiatives\r\nUtilize scheduling, reporting, and workforce management software to improve operational efficiency\r\nCollaborate with executive leadership on strategic operational initiatives\r\nPerform additional management responsibilities as assigned\r\nMinimum Qualifications\r\nHigh school diploma or GED required\r\nAssociate degree or degree in Business, Management, Criminal Justice, or a related field preferred\r\nMinimum of three (3) years of progressive leadership experience in security operations, business management, or operations management\r\nExperience managing multi-site operations or contract-based services preferred\r\nPrior responsibility for budgets, workforce scheduling, and operational performance preferred\r\nValid driver's license and reliable personal vehicle required\r\nMust be at least 21 years of age\r\nPreferred Skills & Experience\r\nStrong leadership, coaching, and employee development abilities\r\nExperience managing district-level operations with accountability for service quality and financial performance\r\nWorking knowledge of security operations, contract administration, post orders, and Service Level Agreements (SLAs)\r\nExperience managing labor costs, overtime, payroll processes, and district budgets\r\nAbility to analyze operational data and implement performance improvements\r\nStrong client relationship management and conflict resolution skills\r\nExcellent organizational and time management abilities\r\nProfessional written and verbal communication skills\r\nProficiency with Microsoft Office and workforce management platforms\r\nExperience using TrackTik or similar security management software is preferred\r\nAbility to exercise sound judgment while managing confidential personnel and operational information\r\nRelevant industry certifications are welcomed but not required\r\nPhysical Requirements\r\nAbility to travel regularly throughout the assigned district\r\nAbility to sit, stand, and walk for extended periods\r\nOperate computers, mobile devices, and standard office equipment\r\nLift and carry materials weighing up to 25 pounds when necessary\r\nRespond to operational issues and emergencies outside of normal business hours when required\r\nWork Environment\r\nCombination of office, client site, and field-based work\r\nFrequent interaction with employees, clients, vendors, and executive leadership\r\nFast-paced environment requiring flexibility and sound decision-making\r\nRegular travel between client locations within the assigned district\r\nEvening, weekend, holiday, and emergency response work may occasionally be required to support operational needs\r\nWhy Join Citadel Security USA?\r\nCompetitive annual salary of $65,000\r\nLeadership opportunity with a growing security organization\r\nProfessional development and advancement opportunities\r\nCollaborative leadership team and operational support\r\nMeaningful impact on client success and employee development\r\nEqual Opportunity Employer\r\nCitadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.\r\nJ-18808-Ljbffr","company":"Citadel Security","rawCompany":"citadel security","city":"Tulsa","state":"OK","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:06:50.473Z","occupations":[{"code":"11-3013.01","title":"Security Managers","slug":"security-managers"},{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"922190","title":"Other Justice, Public Order, and Safety Activities","slug":"other-justice-public-order-and-safety-activities"},{"code":"561612","title":"Security Guards and Patrol Services","slug":"security-guards-and-patrol-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Security Operations Manager","description":"Location: Tulsa, OK 74103\r\nEmployment Type: Full-Time\r\nSalary: $65,000 per year\r\nSchedule: Monday through Friday, with evenings, nights, weekends, and on-call availability as operational needs require\r\nPosition Summary\r\nCitadel Security USA is seeking an experienced District Manager to oversee security operations throughout the Tulsa market. This leadership position is responsible for managing daily operations, strengthening client partnerships, supporting business growth, and ensuring each assigned account consistently meets company and client expectations.\r\nThe District Manager provides leadership to supervisors and security personnel while maintaining accountability for operational performance, employee development, financial results, compliance standards, and customer satisfaction. This role is ideal for an operations-focused leader who excels at managing multiple priorities while building strong teams and lasting client relationships.\r\nPrimary Responsibilities\r\nClient Relationship Management\r\nServe as the primary operational contact for assigned clients throughout the district\r\nBuild and maintain strong professional relationships with client representatives\r\nConduct regular site visits, business reviews, and operational meetings\r\nResolve client concerns promptly while maintaining high service standards\r\nEnsure contractual obligations, post orders, and service expectations are consistently met\r\nDistrict Operations Leadership\r\nDirect daily operations across multiple client locations\r\nProvide leadership and guidance to Site Supervisors, Account Managers, and Security Officers\r\nMonitor staffing levels and adjust resources to meet operational requirements\r\nEnsure all assigned locations maintain consistent security coverage\r\nSupport new account implementations and operational transitions\r\nFinancial & Performance Management\r\nManage district budgets and overall operational performance\r\nMonitor labor costs, overtime, payroll accuracy, equipment usage, and operational expenses\r\nReview district performance metrics and identify opportunities for improvement\r\nAnalyze operational trends and implement solutions that improve efficiency\r\nAuthorize purchases and operational expenditures within company guidelines\r\nMaintain district vehicles, uniforms, and operational equipment to support business needs\r\nCompliance & Quality Assurance\r\nConduct site inspections, operational audits, and quality assurance reviews\r\nEnsure compliance with company policies, client requirements, and applicable laws\r\nMonitor licensing, certifications, and employee qualification requirements\r\nPromote workplace safety and enforce established reporting procedures\r\nImplement corrective action plans when operational or compliance concerns are identified\r\nWorkforce Leadership & Development\r\nRecruit, interview, onboard, and retain quality security professionals\r\nCoach supervisors and field leadership to improve operational performance\r\nConduct performance evaluations and provide ongoing employee development\r\nCoordinate required training, certifications, and continuing education\r\nFoster a professional, accountable, and positive workplace culture\r\nAdditional Responsibilities\r\nSupport emergency response efforts and operational contingencies when required\r\nAssist with business development opportunities and client retention initiatives\r\nUtilize scheduling, reporting, and workforce management software to improve operational efficiency\r\nCollaborate with executive leadership on strategic operational initiatives\r\nPerform additional management responsibilities as assigned\r\nMinimum Qualifications\r\nHigh school diploma or GED required\r\nAssociate degree or degree in Business, Management, Criminal Justice, or a related field preferred\r\nMinimum of three (3) years of progressive leadership experience in security operations, business management, or operations management\r\nExperience managing multi-site operations or contract-based services preferred\r\nPrior responsibility for budgets, workforce scheduling, and operational performance preferred\r\nValid driver's license and reliable personal vehicle required\r\nMust be at least 21 years of age\r\nPreferred Skills & Experience\r\nStrong leadership, coaching, and employee development abilities\r\nExperience managing district-level operations with accountability for service quality and financial performance\r\nWorking knowledge of security operations, contract administration, post orders, and Service Level Agreements (SLAs)\r\nExperience managing labor costs, overtime, payroll processes, and district budgets\r\nAbility to analyze operational data and implement performance improvements\r\nStrong client relationship management and conflict resolution skills\r\nExcellent organizational and time management abilities\r\nProfessional written and verbal communication skills\r\nProficiency with Microsoft Office and workforce management platforms\r\nExperience using TrackTik or similar security management software is preferred\r\nAbility to exercise sound judgment while managing confidential personnel and operational information\r\nRelevant industry certifications are welcomed but not required\r\nPhysical Requirements\r\nAbility to travel regularly throughout the assigned district\r\nAbility to sit, stand, and walk for extended periods\r\nOperate computers, mobile devices, and standard office equipment\r\nLift and carry materials weighing up to 25 pounds when necessary\r\nRespond to operational issues and emergencies outside of normal business hours when required\r\nWork Environment\r\nCombination of office, client site, and field-based work\r\nFrequent interaction with employees, clients, vendors, and executive leadership\r\nFast-paced environment requiring flexibility and sound decision-making\r\nRegular travel between client locations within the assigned district\r\nEvening, weekend, holiday, and emergency response work may occasionally be required to support operational needs\r\nWhy Join Citadel Security USA?\r\nCompetitive annual salary of $65,000\r\nLeadership opportunity with a growing security organization\r\nProfessional development and advancement opportunities\r\nCollaborative leadership team and operational support\r\nMeaningful impact on client success and employee development\r\nEqual Opportunity Employer\r\nCitadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:06:50.473Z","dateModified":"2026-08-08T01:06:50.473Z","hiringOrganization":{"@type":"Organization","name":"Citadel Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tulsa","addressRegion":"OK","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"748bf43dac78b2a1928ea72e"},"url":"https://jobsearcher.com/jobs/748bf43dac78b2a1928ea72e"}}