Corporate Accounts Manager

Corporate Accounts Manager Location: Greensboro, NC Salary: Starting at $40,000 per year THE OPPORTUNITY: Directlink Logistics seeks a solutions-driven Corporate Accounts Manager to join our fast-paced, growing team. You will play a critical role in optimizing route performance, managing corporate accounts, and implementing data-driven solutions that enhance operational efficiency and service quality. This position offers a unique opportunity to shape the future of our logistics operations and drive continuous improvement across the organization. KEY RESPONSIBILITIES: Serve as a primary contact for major corporate accounts, providing strategic guidance and problem resolution. Lead initiatives to improve On-Time Performance, driver productivity, and service quality. Exemplary analytical skills, comfortable analyzing data, and presenting findings and recommendations effectively in both verbal and written communications Use analytics to optimize routing and deliver insights to senior leadership. Collaborate with the executive team to enhance customer satisfaction and operational performance. THE IDEAL CANDIDATE: Minimum 1 year of customer service experience, preferably in logistics, transportation, or supply chain management. Strong communication and relationship-building skills, especially with corporate decision-makers. Proficient in Microsoft Excel and experienced in leveraging data for operational improvements. Experience with routing software is a plus, but leadership and analytical skills are essential. WHAT WE OFFER: Competitive salary starting at $40,000 annually, with growth potential based on performance. A dynamic work environment with direct involvement in strategic operations. The chance to make a meaningful impact on the success of a leading logistics provider. ABOUT DIRECTLINK LOGISTICS We are a leader in same-day transportation, specializing in time-sensitive deliveries across North Carolina, South Carolina, and southern Virginia. Our company thrives on innovation, customization, and the pursuit of excellence. Join us and play a pivotal role in our continued growth. Job Type: Full-time Pay: From $40,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Application Question(s): Call center experience is a must Experience: Microsoft Excel: 4 years (Required) Ability to Commute: Greensboro, NC 27409 (Required) Work Location: In person