Server Administrator

Job DescriptionServer Administrator As the Server Administrator you will be part of a team that helps support and enhance Arcwood’s IT infrastructure. This role will maintain responsibility for our cloud tenants, virtual servers, vendor appliances, and core infrastructure services while contributing to initiatives for system reliability, security and performance.Prioritizes health and safety by adhering to policies, processes, and consistently maintaining safe practicesEffectively prioritizes and resolves Service Requests, Incidents, and Change Tickets to support operations and personnelProvides support to the Service Desk by supporting Linux server-related issues including performance, storage, networking and servicesAdheres to change control practices to minimize impacts and support operationsEnsures cloud tenants, virtual servers, vendor appliances and core infrastructure services are optimally operational with minimal disruption to business operationsManages backup, restore validation, and disaster recovery operations for Linux systems (snapshots, file-level restore, and recovery testing)Supports Linux workloads in cloud environments (AWS/Azure/GCP), including IAM basics, networking and VM lifecycle operationsCompletes Linux hardening (CIS benchmarks), patching, least-privilege access and vulnerability remediation to support security and complianceAdheres to, and creates updates for, process documentation as needed to ensure alignment across internal practicesParticipates in or leads specialty projects in parallel with normal tasks and responsibilitiesProvides Tier 3 server troubleshooting and support, including on-call rotation, and after-hours supportMaintains the ability to travel occasionally as needed up to 20%Maintains the ability to work from an Arcwood office 4 days per week and remotely 1 day per weekTakes on additional duties as assigned to support the team and organizationExperience: 5+ years of administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required) -OR-In lieu of degree, 10+ years administration/support experience with enterprise Linux (RHEL/Rocky/Ubuntu) servers in on-premises and virtualized environments (required)Experience in the administration of Linux service and OS components including system, journald, package management, yum/dnf/apt, kernel and filesystem basics (required)Experience deploying, configuring, and managing virtual machines (VMware and/or KVM), with an emphasis on Linux guest performance, storage and networking (required)Experience in deployment and configuration of monitoring/logging (e.g. Prometheus/node_exporter, Grafana, ELK/Opensearch) and alerting workflows (required)Competencies:Solid understanding of Linux identity, authentication, and access controls (SSSD, LDAP/FreeIPA integration, sudoers), plus TCP/IP fundamentals, DNS and DHCPAbility to complete configuration management and standardization using tools such as Ansible or equivalentAbility to write and review Bash (and basic Python) scripts for support and automationFamiliarity with vendor appliances and platforms supporting Linux ecosystems (backup, file shares, storage, DR and monitoring)Knowledge of ITIL-based service delivery for Incident Management, Change Management, Problem Management, Capacit Management and Configuration ManagementAbility to identify and resolve issues independently; demonstrates accountability and sound judgmentHolds self and others accountable to a high standardEmploys Think-Plan-Do Review and critical-thinking process for all tasks, large or smallStrong analytical and problem-solving skillsAbility to gain alignment with different stakeholders and represent a common view; ability to build strong business partnershipsExcellent written and verbal communication skills to effectively communicate with internal and external stakeholdersRegular and predictable attendance to perform the functions and requirements of this roleAuto req ID474054BRMinimum Education RequiredBachelorsJob_CategoryAdministrative and Support ServicesAdditional Qualifications/ResponsibilitiesBachelor’s degree in information technology or related discipline (required)Required Certifications:Red Hat Certified System Administrator (RHCSA) or equivalent (LPIC-1/Linux+)Red Hat Certified Engineer (RHCE) or equivalent Linux automation experienceCompTIA Security+ or equivalent security fundamentalsPreferred Certifications:CompTIA Linux+, LPIC-2, Kubernetes (CKA/CKAD), AWS SysOps Administrator or Azure Linux specialtyCity*IndianapolisState*IndianaJob CodeAdministrator_Systems AdministratorAffiliate SponsorArcWood Environmental