{"schemaVersion":"jobsearcher.job.v1","id":"73ef91a6c9e89057ffc67d2b","url":"https://jobsearcher.com/jobs/73ef91a6c9e89057ffc67d2b","canonicalUrl":"https://jobsearcher.com/jobs/73ef91a6c9e89057ffc67d2b","title":"Senior SaaS Customer Success Lead - Growth & Renewals","description":"ShipperHQ, based in Austin, TX, seeks a Senior Customer Success Manager to oversee a portfolio of strategic accounts. In this hybrid role, you will drive retention and expansion efforts, build executive relationships, and ensure measurable outcomes. The ideal candidate has over 5 years in Customer Success within a B2B SaaS context. The position offers competitive benefits, including a 401k match, medical insurance, and 22 days of PTO, along with opportunities for career progression. #J-18808-Ljbffr","company":"Zowta","rawCompany":"zowta","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-19T04:10:46.878Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior SaaS Customer Success Lead - Growth & Renewals","description":"ShipperHQ, based in Austin, TX, seeks a Senior Customer Success Manager to oversee a portfolio of strategic accounts. In this hybrid role, you will drive retention and expansion efforts, build executive relationships, and ensure measurable outcomes. The ideal candidate has over 5 years in Customer Success within a B2B SaaS context. The position offers competitive benefits, including a 401k match, medical insurance, and 22 days of PTO, along with opportunities for career progression. #J-18808-Ljbffr","datePosted":"2026-07-19T04:10:46.878Z","dateModified":"2026-07-19T04:10:46.878Z","hiringOrganization":{"@type":"Organization","name":"Zowta","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"73ef91a6c9e89057ffc67d2b"},"url":"https://jobsearcher.com/jobs/73ef91a6c9e89057ffc67d2b"}}