{"schemaVersion":"jobsearcher.job.v1","id":"73d99b8b5ad261bf06ac37fe","url":"https://jobsearcher.com/jobs/73d99b8b5ad261bf06ac37fe","canonicalUrl":"https://jobsearcher.com/jobs/73d99b8b5ad261bf06ac37fe","title":"Remote CX Analytics & Data Operations Lead","description":"Darktrace's CX Operations team seeks a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleansing and consolidating information from multiple systems, ready for business insights.\nThe remote role requires you to be based in the Eastern Time Zone; you will partner with IT, Data Warehouse, and Revenue Operations to deliver trusted insights using AI\n\n#J-18808-Ljbffr","company":"Darktrace","rawCompany":"darktrace","city":"Raleigh","state":"NC","isRemote":true,"isActive":false,"createdAt":"2026-08-29T03:29:03.676Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"},{"code":"15-2051.00","title":"Data Scientists","slug":"data-scientists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote CX Analytics & Data Operations Lead","description":"Darktrace's CX Operations team seeks a Senior Customer Experience Operations Analyst to own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleansing and consolidating information from multiple systems, ready for business insights.\nThe remote role requires you to be based in the Eastern Time Zone; you will partner with IT, Data Warehouse, and Revenue Operations to deliver trusted insights using AI\n\n#J-18808-Ljbffr","datePosted":"2026-08-29T03:29:03.676Z","dateModified":"2026-08-29T03:29:03.676Z","hiringOrganization":{"@type":"Organization","name":"Darktrace","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"73d99b8b5ad261bf06ac37fe"},"url":"https://jobsearcher.com/jobs/73d99b8b5ad261bf06ac37fe"}}