{"schemaVersion":"jobsearcher.job.v1","id":"73bba202e7a08a8bcc62893f","url":"https://jobsearcher.com/jobs/73bba202e7a08a8bcc62893f","canonicalUrl":"https://jobsearcher.com/jobs/73bba202e7a08a8bcc62893f","title":"Implementation Coordinator","description":"Introduction\n\nAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.\n\nOverview\n\nAt The Boon Group, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. Our long-standing carrier partner relationships and creative approach to benefit programs, allow us to create products that are compliant, cost-effective, and, above all, competitive. For more information about us, please visit www.boongroup.com.\n\nAs part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.\n\nThe Boon Group is seeking a highly organized and customer-focused Implementation Coordinator to lead the successful onboarding of new clients and benefit programs. This role serves as the primary point of contact for clients, brokers, vendors, and internal stakeholders throughout the implementation process. The Implementation Coordinator is responsible for managing project timelines, understanding client business needs, documenting operational processes, and ensuring a seamless transition from sale to ongoing administration. Success in this role requires strong project management skills, exceptional communication, problem-solving abilities, and a passion for delivering outstanding client experiences.\n\nHow you'll make an impact\n\nThis customer-facing role will act as the liaison between new customers and internal departments to ensure a smooth, successful, and expedient onboarding process for all new customers from beginning to end.\nPrepare onboarding client documentation, including client administrative summaries, client folders, and scheduling and running client kickoff calls and client trainings.\nEnsure a smooth and efficient onboarding experience for new customers by providing continuous communication with the account contact(s), resolving and responding to questions or concerns timely and professionally.\nKeep the customer informed of the onboarding progress via email, calls, video calls, and outline potential or unavoidable delays.\nPartner with internal departments to troubleshoot and resolve any onboarding obstacles or issues in a timely and effective manner, escalating when necessary.\nTrack status of all new accounts to ensure timelines are met and onboarding is completed in the agreed upon timeframe.\nOther duties as assigned.\n\nCompensation:\n\nThe target salary range for this position is $50,000.00 to $65,000.00 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.\n\nAbout You\n\nRequired:\n\n2+ years of customer service or project management experience where you have had to advise clients, implement and onboard complex customers, and run multiple projects at once.\nExcellent customer service skills with both external customers and internal partners.\nMust be self-motivated and able to work independently.\nExcellent verbal and written communication skills at all levels within an organization.\nLikes to be the first to know something and to understand why and how things happen.\nGood at explaining ideas and finding ways to keep people’s attention.\nBachelor's degree in related field or equivalent work experience.\n\n#LI-CS4\n\nCompensation and benefits\n\nAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.\n\nCompetitive compensation\nComprehensive benefits programs designed to support your well-being\nCareer development opportunities and ongoing learning\nA collaborative, people-first culture with accessible leadership\nThe opportunity to do meaningful work with global reach and local impact\n\nAt Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.\n\nGallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)","company":"Gallagher","rawCompany":"gallagher","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-23T07:28:48.539Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Coordinator","description":"Introduction\n\nAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.\n\nOverview\n\nAt The Boon Group, now a part of Gallagher, we specialize in designing wholesale employee benefit solutions to meet the unique needs of employers. Our long-standing carrier partner relationships and creative approach to benefit programs, allow us to create products that are compliant, cost-effective, and, above all, competitive. For more information about us, please visit www.boongroup.com.\n\nAs part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.\n\nThe Boon Group is seeking a highly organized and customer-focused Implementation Coordinator to lead the successful onboarding of new clients and benefit programs. This role serves as the primary point of contact for clients, brokers, vendors, and internal stakeholders throughout the implementation process. The Implementation Coordinator is responsible for managing project timelines, understanding client business needs, documenting operational processes, and ensuring a seamless transition from sale to ongoing administration. Success in this role requires strong project management skills, exceptional communication, problem-solving abilities, and a passion for delivering outstanding client experiences.\n\nHow you'll make an impact\n\nThis customer-facing role will act as the liaison between new customers and internal departments to ensure a smooth, successful, and expedient onboarding process for all new customers from beginning to end.\nPrepare onboarding client documentation, including client administrative summaries, client folders, and scheduling and running client kickoff calls and client trainings.\nEnsure a smooth and efficient onboarding experience for new customers by providing continuous communication with the account contact(s), resolving and responding to questions or concerns timely and professionally.\nKeep the customer informed of the onboarding progress via email, calls, video calls, and outline potential or unavoidable delays.\nPartner with internal departments to troubleshoot and resolve any onboarding obstacles or issues in a timely and effective manner, escalating when necessary.\nTrack status of all new accounts to ensure timelines are met and onboarding is completed in the agreed upon timeframe.\nOther duties as assigned.\n\nCompensation:\n\nThe target salary range for this position is $50,000.00 to $65,000.00 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.\n\nAbout You\n\nRequired:\n\n2+ years of customer service or project management experience where you have had to advise clients, implement and onboard complex customers, and run multiple projects at once.\nExcellent customer service skills with both external customers and internal partners.\nMust be self-motivated and able to work independently.\nExcellent verbal and written communication skills at all levels within an organization.\nLikes to be the first to know something and to understand why and how things happen.\nGood at explaining ideas and finding ways to keep people’s attention.\nBachelor's degree in related field or equivalent work experience.\n\n#LI-CS4\n\nCompensation and benefits\n\nAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.\n\nCompetitive compensation\nComprehensive benefits programs designed to support your well-being\nCareer development opportunities and ongoing learning\nA collaborative, people-first culture with accessible leadership\nThe opportunity to do meaningful work with global reach and local impact\n\nAt Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.\n\nGallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)","datePosted":"2026-08-23T07:28:48.539Z","dateModified":"2026-08-23T07:28:48.539Z","hiringOrganization":{"@type":"Organization","name":"Gallagher","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"73bba202e7a08a8bcc62893f"},"url":"https://jobsearcher.com/jobs/73bba202e7a08a8bcc62893f"}}