Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.SchedulePart TimeSaturday & Sunday: 6:00 AM to 2:00 PM8-hour shiftOrPart TimeSaturday & Sunday: 2:00 PM to 10:00 PM8-hour shiftOrPart TimeFriday: 12:00 PM to 8:00 PM or 2:00 PM to 10:00 PMSaturday & Sunday: 2:00 PM to 10:00 PM8-hour shiftOrPart TimeSaturday & Sunday: 6:30 AM to 2:30 PM8-hour shiftOrPart TimeSaturday & Sunday: 11:00 AM to 7:00 PM8-hour shiftOrPart TimeFriday: 12:00 PM to 8:00 PM or 1:00 PM to 9:00 PMSaturday & Sunday: 11:00 AM to 7:00 PM8-hour shiftBenefitsFREE Black Card Membership!401k plan after 3 months of serviceHealth Insurance - First of the month following hire dateMedical & Prescription drug plansHSA (Health Savings Account)A passion for fitness and health!Upbeat and positive attitude.Punctuality and reliability are a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Basic computer proficiency.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Satisfactory background check.