Field Investigator

Description:Job Title: Field Specialist InvestigatorJob Location: Remote with field work in Los Angeles County, CAJob Type: Full-Time, Billable Hours, Non-exemptCompensation: $20 - $24/hour, paid weeklyReports To: Regional Manager Bi-lingual in Spanish and English needed The Interviews Team is excited to welcome an entry-level Field Investigator to our growing team! As a Field Specialist, you’ll work on a wide range of insurance investigations including workers’ compensation, suspected fraud, and liability claims while delivering thorough, high-quality results for our clients. Your day-to-day work will include visiting residences for document signings and retrievals, conducting wellness checks, gathering photo and video evidence at accident locations, and preparing clear, detailed investigative reports. You’ll also provide daily case updates to ensure accuracy and accountability throughout each investigation.This is a great opportunity to develop practical skills, gain real-world investigative experience, and grow your career in a dynamic and flexible role.Compensation:Hourly Rate: $20 - $24 per hour (Weekly Pay) Commensurate with experience and performanceTravel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileagePaid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)Paid Training: Paid at regular hourly rate   Full-Time Benefits:Paid Time Off and Paid HolidaysHealth, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts401K with Company MatchEssential job functions include:Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)Review all case materials prior to conducting investigative activityDocument signings and retrieval via home visitsDaily submission of updates regarding work performed on each casePreparing and dictating investigation reportsAbout Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.   Requirements: Field Investigator candidates must have:Strong attention to detail with commitment to accuracy and qualityAbility to effectively communicate with othersAbility to work independentlyAbility to work from a home-based office and work flexible hoursValid driver’s license and vehicle with good driving recordMinimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damageSmartphone, printer, scanner, desktop/laptop computer with a good internet connectionAbility to model behaviors that reflect Frasco’s core valuesCapable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordinglyPreferred Qualifications/Experience:Associate or Bachelor’s Degree in Criminal Justice or related fieldBi-lingual in Spanish and EnglishCustomer service experienceStart your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years! Ready to make a difference? Apply now!  PM18 Compensation details: 20-24 Hourly Wage