{"schemaVersion":"jobsearcher.job.v1","id":"72d6b4ae9169fa2def0f1846","url":"https://jobsearcher.com/jobs/72d6b4ae9169fa2def0f1846","canonicalUrl":"https://jobsearcher.com/jobs/72d6b4ae9169fa2def0f1846","title":"Associate Technical Integration Specialist","description":"About GenScript\n\nFounded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.\n\nJob Title: Associate Technical Integration Specialist\n\nLocation: Piscataway, NJ\n\nCompensation: The estimated salary range is $75,000 - $95,000 based on experience level.\n\nJob Scope:\n\nThe Associate Technical Integration Specialist will support customer-facing system integration and technical coordination activities for GenScript's US and EU commercial teams.\n\nThe role includes basic integration support, API and data-flow testing, initial troubleshooting, customer and internal communication, documentation, and project/task coordination. The position will work closely with customers, business teams, project managers, and technical teams across the US and China.\n\nThe ideal candidate has foundational IT or computer science knowledge, strong communication and organizational skills, and the ability to learn new integration technologies and business processes quickly.\n\nKey Responsibilities:\n\nSupport standardized customer and partner system integration activities, including requirements and integration information gathering, configuration confirmation, testing coordination, and basic troubleshooting.\nUnderstand and review basic system interactions and data flows, including APIs, HTTP requests and responses, authentication, XML, and JSON.\nPerform basic API and integration testing using Postman or similar tools.\nCollect and analyze basic troubleshooting information such as error messages, timestamps, screenshots, logs, and request/response payloads.\nCoordinate with customers, business teams, project managers, developers, and other cross-functional teams across different departments and time zones.\nOrganize assigned project activities, document decisions, follow up on action items, and provide timely status updates.\nTrack project status, timelines, tasks, owners, dependencies, risks, blockers, open questions, and next actions.\nCreate and maintain project records, meeting notes, troubleshooting guides, and other technical documentation.\nEscalate complex technical issues, project delays, and unresolved dependencies with clear and complete background information.\n\nRequired Qualifications:\n\nBachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field, or equivalent practical experience.\nFoundational knowledge of IT systems, software applications, system integration, and data exchange.\nBasic understanding of APIs, HTTP request/response concepts, XML, JSON, structured data, and relational databases.\nBasic SQL knowledge.\nStrong written and verbal communication skills in both English and Mandarin Chinese.\nDemonstrated project coordination skills, including documentation, task tracking, prioritization, stakeholder follow-up, and status reporting.\nStrong attention to detail, structured problem-solving skills, and the ability to manage multiple concurrent tasks and changing priorities.\n\nPreferred Qualifications:\n\nExperience or internship in technical support, SaaS implementation, system integration, customer onboarding, or technical project coordination.\nExperience supporting technical implementation or onboarding activities through requirements gathering, testing, and completion.\nExperience using Postman, SQL tools, Jira, or similar tools.\nBasic coding or scripting knowledge in a language such as Python, Java, or JavaScript.\nFamiliarity with PunchOut, cXML, EDI, procurement platforms, or other B2B system integrations.\nExperience working in a customer-facing and cross-functional environment.\n\n#LI-EB1\n\n#GS\n\nBenefits:\n\nBenefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.\n\nGenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.\n\nGenScript USA Inc./ProBio Inc. maintains a drug-free workplace.\n\nPlease note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.","company":"Genscriptprobio","rawCompany":"genscriptprobio","city":"Piscataway","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-27T03:49:19.307Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541714","title":"Research and Development in Biotechnology (except Nanobiotechnology)","slug":"research-and-development-in-biotechnology-except-nanobiotechnology"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Technical Integration Specialist","description":"About GenScript\n\nFounded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.\n\nJob Title: Associate Technical Integration Specialist\n\nLocation: Piscataway, NJ\n\nCompensation: The estimated salary range is $75,000 - $95,000 based on experience level.\n\nJob Scope:\n\nThe Associate Technical Integration Specialist will support customer-facing system integration and technical coordination activities for GenScript's US and EU commercial teams.\n\nThe role includes basic integration support, API and data-flow testing, initial troubleshooting, customer and internal communication, documentation, and project/task coordination. The position will work closely with customers, business teams, project managers, and technical teams across the US and China.\n\nThe ideal candidate has foundational IT or computer science knowledge, strong communication and organizational skills, and the ability to learn new integration technologies and business processes quickly.\n\nKey Responsibilities:\n\nSupport standardized customer and partner system integration activities, including requirements and integration information gathering, configuration confirmation, testing coordination, and basic troubleshooting.\nUnderstand and review basic system interactions and data flows, including APIs, HTTP requests and responses, authentication, XML, and JSON.\nPerform basic API and integration testing using Postman or similar tools.\nCollect and analyze basic troubleshooting information such as error messages, timestamps, screenshots, logs, and request/response payloads.\nCoordinate with customers, business teams, project managers, developers, and other cross-functional teams across different departments and time zones.\nOrganize assigned project activities, document decisions, follow up on action items, and provide timely status updates.\nTrack project status, timelines, tasks, owners, dependencies, risks, blockers, open questions, and next actions.\nCreate and maintain project records, meeting notes, troubleshooting guides, and other technical documentation.\nEscalate complex technical issues, project delays, and unresolved dependencies with clear and complete background information.\n\nRequired Qualifications:\n\nBachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field, or equivalent practical experience.\nFoundational knowledge of IT systems, software applications, system integration, and data exchange.\nBasic understanding of APIs, HTTP request/response concepts, XML, JSON, structured data, and relational databases.\nBasic SQL knowledge.\nStrong written and verbal communication skills in both English and Mandarin Chinese.\nDemonstrated project coordination skills, including documentation, task tracking, prioritization, stakeholder follow-up, and status reporting.\nStrong attention to detail, structured problem-solving skills, and the ability to manage multiple concurrent tasks and changing priorities.\n\nPreferred Qualifications:\n\nExperience or internship in technical support, SaaS implementation, system integration, customer onboarding, or technical project coordination.\nExperience supporting technical implementation or onboarding activities through requirements gathering, testing, and completion.\nExperience using Postman, SQL tools, Jira, or similar tools.\nBasic coding or scripting knowledge in a language such as Python, Java, or JavaScript.\nFamiliarity with PunchOut, cXML, EDI, procurement platforms, or other B2B system integrations.\nExperience working in a customer-facing and cross-functional environment.\n\n#LI-EB1\n\n#GS\n\nBenefits:\n\nBenefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.\n\nGenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.\n\nGenScript USA Inc./ProBio Inc. maintains a drug-free workplace.\n\nPlease note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.","datePosted":"2026-08-27T03:49:19.307Z","dateModified":"2026-08-27T03:49:19.307Z","hiringOrganization":{"@type":"Organization","name":"Genscriptprobio","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Piscataway","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"72d6b4ae9169fa2def0f1846"},"url":"https://jobsearcher.com/jobs/72d6b4ae9169fa2def0f1846"}}