{"schemaVersion":"jobsearcher.job.v1","id":"7295d10da2ee0cc0c5425cad","url":"https://jobsearcher.com/jobs/7295d10da2ee0cc0c5425cad","canonicalUrl":"https://jobsearcher.com/jobs/7295d10da2ee0cc0c5425cad","title":"TANF Program Manager","description":"· A highly organized project manager to drive timely delivery of S-EBT benefits;\n\n· An effective day-to-day operations manager to oversee team activities; and\n\n· A strategic decision-maker to transition the new program to permanent operations.\n\nThe individual who shall be responsible for leading the S-EBT program team’s daily operations\n\nincluding activation, organization, development, and management of 5-6 program staff;\n\nThe individual shall be responsible for overseeing the associated fiscal year S-EBT functions,\n\noperations, and benefits delivery, including the following:\n\nThe individual shall be responsible for orchestrating eligibility data preparation, maintenance, and integrity;\n\nThe individual shall ensure accurate data conversion, payment, and notice transmissions;\n\nThe individual shall be responsible for reporting operational data, identifying trends, and gaps;\n\nThe individual shall manage fraud, fair hearing, and escalated issue coordination efforts;\n\nThe individual shall proactively communicate issues to DHS leadership and S-EBT stakeholders; The individual shall coordinate emergent S-EBT operational needs.\n\nThe individual shall be responsible for managing the overall S-EBT project roadmap, associated with the fiscal year budget:\n\nThe individual shall identify strategic objectives, priorities, critical milestones, required resources, risk mitigation, and dependencies;\n\nThe individual shall develop program requirements, roles, responsibilities, functions, artifacts, workflows, and schedules;\n\nThe individual shall develop implementation plans, communication plans, and evaluation plans;\n\nThe individual shall identify program dependencies and risks as well as mitigation plans;\n\nThe individual shall develop and manage overall project schedule and RAID log.\n\n*C.4.1.16 *The individual shall be responsible for overseeing the delivery of the new Case Management system, including:\n\nThe individual shall oversee development of required policies, procedures, and business requirements.\n\nThe individual shall oversee the development of required notices, reports, audits, and benefits transmission functionality;\n\nThe individual shall ensure system design, user research, test scenarios, and monitoring result in usable, performant, and sustainable case management system;\n\nThe individual shall coordinate with agency partners to ensure timely delivery of case the management system and other technological components required to implement FY25 and future S-EBT benefits;\n\nThe individual shall document stakeholder feedback to inform development priorities.\n\nThe individual shall be responsible for the planning of sustainable S-EBT program operations in FY26 and beyond, including:\n\nThe individual shall develop the FY26 and future federal and local program budgets, supporting the process through federal approval;\n\nThe individual shall organize all contracts and interagency agreements;\n\nThe individual shall coordinate with the interagency workgroup on program governance;\n\nThe individual shall coordinate the ongoing design and development of the case management system and other program infrastructure;\n\nThe individual shall deliver program materials, plans, procedures, and communications in coordination with DHS;\n\nThe individual shall structure ongoing customer service and outreach efforts related to the S-EBT.\n\nThe individual shall be responsible for the overall maturation of systems, procedures, staffing, vendors, reports, audits, funding, planning, and governance to realize a sustainable benefit related of the S-EBT program, including:\n\nThe individual shall collaborate with DHS leadership to establish priorities, drive operations, and coordinate program resources;\n\nThe individual shall work to ensure the Summer EBT program sustainability, through strategic decision-making and operational excellence;\n\nThe individual shall track new and evolving guidance on federal program requirements and develop and implement solutions to meet their requirements;\n\nThe individual shall translate stakeholder feedback into program implementation.\n\nThe individual shall have a minimum of 5 years of experience in project or program management.\n\nThe individual shall have proven experience implementing new federal programs at the state and local level.\n\nThe individual shall have proven experience and knowledge of government regulations, policies, and procedures related to SNAP, TANF, Medicaid, and child nutrition assistance programs. *C.4.1.37 *The individual shall have proven knowledge of federal and District privacy laws and regulations the govern the sharing of regulated personal identifiable data types,\n\nincluding: SNAP/TANF data, Medicaid and HIPAA data, student data, foster care data, and homelessness data.\n\nThe individual shall have proven knowledge of IT systems development and translating detailed policy requirements into system functionality, testing scenarios, and operational monitoring.\n\nThe individual shall have the proven ability to develop and implement program plans, budgets,and resource allocation for public programs.\n\nThe individual shall have call center management experience.\n\nThe individual shall have effective verbal and written communication skills.\n\nJob Types: Full-time, Contract\n\nPay: $103,545.00 - $113,852.00 per year\n\nSchedule:\n* 8 hour shift\n* Monday to Friday\n\nExperience:\n* SNAP , TANF: 10 years (Required)\n* SUMMER EBT: 7 years (Required)\n* develop and implement program plans, budgets: 10 years (Required)\n\nAbility to Commute:\n* Washington, DC 20002 (Required)\n\nWork Location: In person","company":"Techflairs","rawCompany":"techflairs","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-09-01T09:19:18.932Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"}],"industries":[{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"923130","title":"Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)","slug":"administration-of-human-resource-programs-except-education-public-health-and-veterans-affairs-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"TANF Program Manager","description":"· A highly organized project manager to drive timely delivery of S-EBT benefits;\n\n· An effective day-to-day operations manager to oversee team activities; and\n\n· A strategic decision-maker to transition the new program to permanent operations.\n\nThe individual who shall be responsible for leading the S-EBT program team’s daily operations\n\nincluding activation, organization, development, and management of 5-6 program staff;\n\nThe individual shall be responsible for overseeing the associated fiscal year S-EBT functions,\n\noperations, and benefits delivery, including the following:\n\nThe individual shall be responsible for orchestrating eligibility data preparation, maintenance, and integrity;\n\nThe individual shall ensure accurate data conversion, payment, and notice transmissions;\n\nThe individual shall be responsible for reporting operational data, identifying trends, and gaps;\n\nThe individual shall manage fraud, fair hearing, and escalated issue coordination efforts;\n\nThe individual shall proactively communicate issues to DHS leadership and S-EBT stakeholders; The individual shall coordinate emergent S-EBT operational needs.\n\nThe individual shall be responsible for managing the overall S-EBT project roadmap, associated with the fiscal year budget:\n\nThe individual shall identify strategic objectives, priorities, critical milestones, required resources, risk mitigation, and dependencies;\n\nThe individual shall develop program requirements, roles, responsibilities, functions, artifacts, workflows, and schedules;\n\nThe individual shall develop implementation plans, communication plans, and evaluation plans;\n\nThe individual shall identify program dependencies and risks as well as mitigation plans;\n\nThe individual shall develop and manage overall project schedule and RAID log.\n\n*C.4.1.16 *The individual shall be responsible for overseeing the delivery of the new Case Management system, including:\n\nThe individual shall oversee development of required policies, procedures, and business requirements.\n\nThe individual shall oversee the development of required notices, reports, audits, and benefits transmission functionality;\n\nThe individual shall ensure system design, user research, test scenarios, and monitoring result in usable, performant, and sustainable case management system;\n\nThe individual shall coordinate with agency partners to ensure timely delivery of case the management system and other technological components required to implement FY25 and future S-EBT benefits;\n\nThe individual shall document stakeholder feedback to inform development priorities.\n\nThe individual shall be responsible for the planning of sustainable S-EBT program operations in FY26 and beyond, including:\n\nThe individual shall develop the FY26 and future federal and local program budgets, supporting the process through federal approval;\n\nThe individual shall organize all contracts and interagency agreements;\n\nThe individual shall coordinate with the interagency workgroup on program governance;\n\nThe individual shall coordinate the ongoing design and development of the case management system and other program infrastructure;\n\nThe individual shall deliver program materials, plans, procedures, and communications in coordination with DHS;\n\nThe individual shall structure ongoing customer service and outreach efforts related to the S-EBT.\n\nThe individual shall be responsible for the overall maturation of systems, procedures, staffing, vendors, reports, audits, funding, planning, and governance to realize a sustainable benefit related of the S-EBT program, including:\n\nThe individual shall collaborate with DHS leadership to establish priorities, drive operations, and coordinate program resources;\n\nThe individual shall work to ensure the Summer EBT program sustainability, through strategic decision-making and operational excellence;\n\nThe individual shall track new and evolving guidance on federal program requirements and develop and implement solutions to meet their requirements;\n\nThe individual shall translate stakeholder feedback into program implementation.\n\nThe individual shall have a minimum of 5 years of experience in project or program management.\n\nThe individual shall have proven experience implementing new federal programs at the state and local level.\n\nThe individual shall have proven experience and knowledge of government regulations, policies, and procedures related to SNAP, TANF, Medicaid, and child nutrition assistance programs. *C.4.1.37 *The individual shall have proven knowledge of federal and District privacy laws and regulations the govern the sharing of regulated personal identifiable data types,\n\nincluding: SNAP/TANF data, Medicaid and HIPAA data, student data, foster care data, and homelessness data.\n\nThe individual shall have proven knowledge of IT systems development and translating detailed policy requirements into system functionality, testing scenarios, and operational monitoring.\n\nThe individual shall have the proven ability to develop and implement program plans, budgets,and resource allocation for public programs.\n\nThe individual shall have call center management experience.\n\nThe individual shall have effective verbal and written communication skills.\n\nJob Types: Full-time, Contract\n\nPay: $103,545.00 - $113,852.00 per year\n\nSchedule:\n* 8 hour shift\n* Monday to Friday\n\nExperience:\n* SNAP , TANF: 10 years (Required)\n* SUMMER EBT: 7 years (Required)\n* develop and implement program plans, budgets: 10 years (Required)\n\nAbility to Commute:\n* Washington, DC 20002 (Required)\n\nWork Location: In person","datePosted":"2026-09-01T09:19:18.932Z","dateModified":"2026-09-01T09:19:18.932Z","hiringOrganization":{"@type":"Organization","name":"Techflairs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"7295d10da2ee0cc0c5425cad"},"url":"https://jobsearcher.com/jobs/7295d10da2ee0cc0c5425cad"}}