Valet Attendant, Part Time $20/hr (Sunnyvale, CA)

Valet Attendant, Part Time $20/hr (Sunnyvale, CA)Salary Range $20.00 - $20.00 Hourly Position Type Part Time Category TransportationDescriptionAll About Parking Inc. is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. All employees are subject to a successful completion of a background check.Summary of Position:The primary responsibility of the Attendant is to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations, which includes greeting incoming and outgoing customers, parking and retrieving customer vehicles, answering customer questions in a professional, welcoming manner, and driving other employees and guests to and from designated areas. Additional duties could include providing directions on available parking, assisting in providing traffic control, performing key audits, and completing and distributing reports.General Duties and Responsibilities:Comply with all company policies and proceduresAssist in maintaining station operationsUpdate Valet and EV charging logsMaintain a clean and orderly work environment including relief of car backlogAcknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates First and Lasting ImpressionsPerform outdoor concierge/customer service duties as requestedAnticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc.Tactfully manages difficult or emotional customer situationsSafely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stationsSafely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policiesPerform hourly and daily key audits including key transfers to customers and clients as directedManage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policyAssist in completing hourly and daily activity logs using Employee Portal or phone if available, etc.Safely operate, ride, rebalance and secure bicycles for customersMaintain a professional appearance and courteous demeanor at all timesShows respect and sensitivity for cultural differences and promotes a harassment-free environmentHave working knowledge of Account Specific DetailsBe flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situationsOther duties and responsibilities as assignedQualificationsQualifications:Must be at least 19 years of ageMust have 3 years of driving experienceMust possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 yearsFluent in English with excellent verbal and written communications skillsHigh School diploma or equivalent preferredSome customer service/public relations experience; or equivalent combination of education and experiencePossess enthusiasm for delivering exceptional customer serviceAbility to communicate in a positive manner with co-workers, customers and vendors at all times;Work effectively on a team and independently to resolve customer issuesAssist in maintaining station operationsMaintain EV operationsMaintain Vehicle Driving OperationsRecommend procedures that increase efficiency and maximize throughput for chargingProvide hands-on EV training as neededAccommodate a flexible work schedule, including different times and locationsAbility to multi-task in a fast-paced environmentAbility to report data and execute other duties with minimal directionAbility to add, subtract, multiply and divide.Must possess a cell phone and email account and a reliable means of transportation to workPhysical Demands:Regularly get in and out of vehicles multiple times per dayRegularly stand for extended periods of time;Regularly walk, use hands to handle or feel, and reach with hands and arms;Regularly talk and listen up to 8 hours a day;Specific vision abilities required by this job include the ability to see differences in widths and lengths of lines such as those on graphs;Occasionally climb stairs and or use an elevator;Regularly lift and/or move up to 10 pounds; andOccasionally lift and/or move up to 50 pounds.Must be able to run, stand for a long period of time and be outdoors for several hours at a time.Work Environment:The noise level in the work environment is moderate to high;Work environment entails sharing workspace with others and interact with other staff and the public;Work environment entails a fast-paced, frequently changing environment in which interruptions are considered normal.Work involves moderate exposure to physical risks such as operating dangerous equipment or working with chemicals.Work involves moderate exposure to unusual elements such as mild to hot temperatures, inclement weather, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.Chemicals known to the State of California to cause cancer or birth defects or other reproductive harm may be present in the worksite environment.