Assistant Store Manager

Tender Loving Empire operates 6 brick-and-mortar stores in the greater Portland area + online, curating a collection of goods and music from hundreds of independent makers for people who want to support their creative community, surround themselves with beauty, and live wholehearted. TLE has been part of the creative community in Portland since 2006 with a simple, three-part mission statement: empower and support creatives, enrich and fulfill employees, and to delight and inspire patrons. We truly believe when you live wholehearted you are an optimist and a do-gooder, a dabbler and a dreamer; you go after your dreams and help others succeed in theirs; you understand that small businesses keep our communities from being boring, homogenous, impersonal, money-over-people type places.Applying to work at Tender Loving Empire is a choice to support hundreds of makers, musicians and small businesses. Together we can make our communities more vibrant, creative, compassionate, and connected.Job Summary:The Assistant Manager (ASM) will be responsible for ensuring the successful daily operations of a Tender Loving Empire retail location. This individual will set the tone and drive the store teams to success in direct partnership with the GM, fellow ASM team, and store teams. They understand the customer experience is the priority in the store space, helping delegate and task manage the team to being a customer-focused, sales driven, and profitable team that enables us to continue to support the artists, makers, musicians, and creatives we carry. ASM’s inspire and motivate their team in alignment with TLE’s core values and manage operations of day to day store business in a warm and wholehearted manner.Primary Role Functions:Lead the sales team to exemplary customer service and engagementEnsure stores profitability is a frontmost priority at all timesRecruit, hire, and develop talent to drive a culture of excellence that exemplify the TLE brandSeek opportunities for efficiencies where possibleBuild and curate a caring, inclusive, and creative environment for all staffOur Ideal Candidate:1-3 years retail experience + 1-2 years comparable management experienceMotivated to help the company achieve its big picture goals by maintaining store standardsTakes initiative, is results driven, and has a competitive drive to achieve goalsFocused on results while also being adaptive to the store and company needsManages their team in fun and creative ways, motivating their team to be engaged and enthusiasticBuilds positive relationships with all TLE staff and vendorsComfortable and eager to connect with customers about our brand and products and leads by example in modeling behaviorsAdaptable and quick to learnDelegate tasks in a effective mannerExcellent organizational skills and attention to detailStrong typing skills and computer navigationUnderstanding of Google Suite, Slack, and point of sale experienceCan stand for extended periods of time and can lift and carry up to 30 lbsBenefits + Perks:Salaried, Non-Exempt - Full TimeVacation Time accrual + Sick time9 Observed HolidaysGenerous employee discountOccasional show or event tickets provided401k w/ up to 2% company match at 1 year of employmentBenefits (health + dental) available to full-time employeesHSA account access to some health care optionsWorking with a group of kind, hard-working, hilarious, value-driven, talented humansPowered by JazzHRAn58tUv2cg