Customer Service Representative

You're now applying on job, Please send real and updated information. Job Code: #CSR01 Type: full-time Responsibilities: Resolve customer complaints via phone, email, and social media. Attracts potential customers by answering product and service questions Maintains customer records by updating account information Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Prepares product or service reports by collecting and analyzing customer information Close out or open call records Handle changes in policies or renewals Handling the tech problem related to our products and services Skills:Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Tech skills Experience:2 Years Opening: 1