Technical Inside Sales Support

Benefits: 401(k) matching Bonus based on performance Paid time off Technical Inside Sales Support Architectural & Commercial Lighting We are seeking a highly organized and detail-oriented Inside Sales Support professional to assist our sales team in the architectural and commercial lighting industry. This role works closely with the VP of Sales to prepare project quotes, coordinate technical information, and manage sales documentation for lighting projects. The position plays a critical role in ensuring quotes are accurate, organized, and delivered quickly to customers and sales partners. This is a non-commissioned, non-hunting role focused on execution, accuracy, and responsiveness in a fast-paced, project-based environment. Key Responsibilities Quoting & Sales Support Prepare lighting quotes including: Custom fixtures Multi-line project bids Alternate and value-engineered options Manage quote revisions and updates Coordinate pricing inputs with the VP of Sales and ownership Maintain quote accuracy and version control Prepare bid summaries and documentation for internal review Technical Coordination Coordinate with engineering regarding: Fixture feasibility Custom product modifications Technical project requirements Assist with preparation of: Cut sheets Submittals Product documentation Support compliance documentation such as UL, ETL, DLC, and Title 24 (documentation support only) Customer & Sales Support Respond to customer and sales representative inquiries related to: Product specifications Quote details Project revisions or alternates Assist the VP of Sales with customer follow-ups Help coordinate communication between sales, engineering, and operations CRM & Sales Systems Maintain accurate CRM records for: Quotes Revisions Opportunity stages Ensure quote documentation and project files are properly organized Support the company’s transition from Salesforce and QuickBooks to Odoo Qualifications Experience in lighting, electrical products, construction supply, or technical manufacturing preferred Strong organizational skills and attention to detail Ability to manage multiple quotes and projects simultaneously Comfortable working with technical product information Strong communication skills when coordinating across teams Experience using CRM or ERP systems is a plus Preferred Experience Architectural or commercial lighting industry experience Experience preparing project-based quotes Familiarity with construction drawings or lighting specifications Experience working with architects, contractors, or lighting designers What Success Looks Like Accurate and timely quote preparation Strong support for the VP of Sales and sales team Clear communication between sales, engineering, and operations Organized documentation and CRM management