{"schemaVersion":"jobsearcher.job.v1","id":"71f04d3ad5b05cca560f287f","url":"https://jobsearcher.com/jobs/71f04d3ad5b05cca560f287f","canonicalUrl":"https://jobsearcher.com/jobs/71f04d3ad5b05cca560f287f","title":"Program Support Supervisor","description":"This is a Fully Remote JobAbout Our Client:ConnectMed360 operates in the healthcare sector, focusing on supporting community, oncology, and hematology physicians, patients, payers, and manufacturers. The organization addresses challenges related to patient care coordination and benefits management for individuals battling cancer and rare diseases, aiming to improve outcomes in these specialized medical fields.About the Opportunity:The PROGRAM SUPPORT SUPERVISOR plays a critical role in overseeing the accuracy and timeliness of billing, prescription fulfillment, and benefits investigations within the program. This position ensures compliance with regulations and supports operational efficiency, directly impacting patient service quality and the organization’s financial processes.Responsibilities:Manage verification of coverage with third-party payers and obtain necessary authorizationsResolve billing issues including claim resubmissions, coverage changes, and adjustmentsEnsure prescriptions comply with Medicare/DMEPOS regulations and proper documentationCommunicate with clients and patients regarding billing inquiries and financial assistanceCoordinate with manufacturer sales representatives and participate in related conference callsOversee accurate record-keeping and information flow between billing, accounts receivable/payable, and customer service departmentsGenerate and analyze reportsAssist in developing and updating prescription fulfillment policies and proceduresEnsure compliance with laws, regulations, and accreditation standards; implement best practicesDelegate responsibilities to ensure timely and accurate fulfillment of tasksSupport pharmacy and medical case completion when neededManage and train staff involved in benefits investigationsMonitor daily calls, cases, and chatsPerform other duties as assignedAdhere to the organization's Code of Business Conduct and Ethics, policies, and applicable lawsRequirements:Associate’s Degree or equivalent from a two-year college, technical school, or certificate program in pharmacy and/or healthcareMinimum of two years’ pharmacy experienceRegistration/Certification with Board of Pharmacy as required by lawAbility to organize, plan team activities, delegate, provide superior customer service, and use accounting and billing softwarePay Range and Compensation Package:Starting salary: $65,000 and up depending on experienceBenefits & Perks:Medical insuranceDental insuranceVision insurance401(k) with matchPaid Time Off and Paid HolidaysQuarterly Incentive BonusesTuition ReimbursementCompany-paid life, short-term, and long-term disability insuranceEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.","company":"Talenthop","rawCompany":"talenthop","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-21T10:10:46.950Z","occupations":[{"code":"29-1051.00","title":"Pharmacists","slug":"pharmacists"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"29-2052.00","title":"Pharmacy Technicians","slug":"pharmacy-technicians"}],"industries":[{"code":"524292","title":"Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds","slug":"pharmacy-benefit-management-and-other-third-party-administration-of-insurance-and-pension-funds"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"456110","title":"Pharmacies and Drug Retailers","slug":"pharmacies-and-drug-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Support Supervisor","description":"This is a Fully Remote JobAbout Our Client:ConnectMed360 operates in the healthcare sector, focusing on supporting community, oncology, and hematology physicians, patients, payers, and manufacturers. The organization addresses challenges related to patient care coordination and benefits management for individuals battling cancer and rare diseases, aiming to improve outcomes in these specialized medical fields.About the Opportunity:The PROGRAM SUPPORT SUPERVISOR plays a critical role in overseeing the accuracy and timeliness of billing, prescription fulfillment, and benefits investigations within the program. This position ensures compliance with regulations and supports operational efficiency, directly impacting patient service quality and the organization’s financial processes.Responsibilities:Manage verification of coverage with third-party payers and obtain necessary authorizationsResolve billing issues including claim resubmissions, coverage changes, and adjustmentsEnsure prescriptions comply with Medicare/DMEPOS regulations and proper documentationCommunicate with clients and patients regarding billing inquiries and financial assistanceCoordinate with manufacturer sales representatives and participate in related conference callsOversee accurate record-keeping and information flow between billing, accounts receivable/payable, and customer service departmentsGenerate and analyze reportsAssist in developing and updating prescription fulfillment policies and proceduresEnsure compliance with laws, regulations, and accreditation standards; implement best practicesDelegate responsibilities to ensure timely and accurate fulfillment of tasksSupport pharmacy and medical case completion when neededManage and train staff involved in benefits investigationsMonitor daily calls, cases, and chatsPerform other duties as assignedAdhere to the organization's Code of Business Conduct and Ethics, policies, and applicable lawsRequirements:Associate’s Degree or equivalent from a two-year college, technical school, or certificate program in pharmacy and/or healthcareMinimum of two years’ pharmacy experienceRegistration/Certification with Board of Pharmacy as required by lawAbility to organize, plan team activities, delegate, provide superior customer service, and use accounting and billing softwarePay Range and Compensation Package:Starting salary: $65,000 and up depending on experienceBenefits & Perks:Medical insuranceDental insuranceVision insurance401(k) with matchPaid Time Off and Paid HolidaysQuarterly Incentive BonusesTuition ReimbursementCompany-paid life, short-term, and long-term disability insuranceEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.","datePosted":"2026-10-21T10:10:46.950Z","dateModified":"2026-10-21T10:10:46.950Z","hiringOrganization":{"@type":"Organization","name":"Talenthop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"71f04d3ad5b05cca560f287f"},"url":"https://jobsearcher.com/jobs/71f04d3ad5b05cca560f287f"}}