{"schemaVersion":"jobsearcher.job.v1","id":"71cab2ed606e72961e18cff9","url":"https://jobsearcher.com/jobs/71cab2ed606e72961e18cff9","canonicalUrl":"https://jobsearcher.com/jobs/71cab2ed606e72961e18cff9","title":"Customer Solutions Engineer - Hardware Systems (PCIe, GPU)","description":"Overview:\nWHAT YOU DO AT AMD CHANGES EVERYTHING\nAt AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.\nResponsibilities:\nSENIOR GPU PRODUCT APPLICATION ENGINEER\n\nTHE ROLE:\n\nJoin AMD’s Datacenter Product Application Engineering team supporting our AI based Graphics Processors customers across Cloud, Enterprise, HPC and Sovereign AI, and Enterprise AI segments. In this customer-centric role, you will directly work with AMD’s key customers, field application engineering teams, internal development and validation teams, and cross-functional stakeholders to bring next-generation server platforms to market powered by AMD’s Instinct™ Accelerators—and ensure their successful deployment in customer data centers.\n\nKEY RESPONSIBILITIES:\n\nDirectly manage technical interaction with AMD’s key customers to enable deployment of AMD Instinct™ Accelerators in customer systems.\nSupport customers in the bring-up and validation of AMD Instinct™ GPUs in their system, guide customers on use of AMD tools, qualification test methods, and analysis of test results.\nLead the debug of customer-reported issues (hardware, firmware), working with a cross-functional team and driving the root cause investigation.\nWork with customers on the development of manufacturing/screen tests to ensure reliability at scale.\nUnderstand customer requirements and schedule, identify gaps in AMD offering and work with other stakeholders to close them.\nAuthor design guidelines, technical presentations, and training material.\nProvide recommendations to improve customer experience with our SW and HW.\n\nPREFERRED EXPERIENCE:\n\nExperience in customer-facing roles such as application engineering for Data Center GPU.\nStrong knowledge in server and data center system architecture and interfaces, and relevant industry standards such as PCIe.\nStrong System Level debugging skills with hands-on experiences in system bring-up, HW debug, and performance optimizations on various system architectures.\nUnderstanding and experience working with Enterprise Linux environment (Ubuntu, CentOS/RHEL and SLES).\nExcellent oral and written communication skills to communicate technical results clearly and accurately.\nExperience or knowledge of server firmware/BIOS settings, boot process, server monitoring and management SW.\nExperience in Data Cetner system design, server design\nKnowledge of Shell/BASH, C/C++, Python, or other framework is a plus.\n\nPREFERRED ACADEMIC CREDENTIALS:\nBS/MS (Computer Science, Computer Engineering, Electrical Engineering, or related equivalent)\n\nLOCATION:\nSanta Clara, CA\nAustin, TX\n\nThis role is not eligible for visa sponsorship.\n\n#LI-LM1\n#LI-HYBRID\nQualifications:\nBenefits offered are described: AMD benefits at a glance.\n\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\n\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.","company":"Advanced Micro Devices","rawCompany":"advanced micro devices","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-09T04:40:08.983Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-2061.00","title":"Computer Hardware Engineers","slug":"computer-hardware-engineers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solutions Engineer - Hardware Systems (PCIe, GPU)","description":"Overview:\nWHAT YOU DO AT AMD CHANGES EVERYTHING\nAt AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.\nResponsibilities:\nSENIOR GPU PRODUCT APPLICATION ENGINEER\n\nTHE ROLE:\n\nJoin AMD’s Datacenter Product Application Engineering team supporting our AI based Graphics Processors customers across Cloud, Enterprise, HPC and Sovereign AI, and Enterprise AI segments. In this customer-centric role, you will directly work with AMD’s key customers, field application engineering teams, internal development and validation teams, and cross-functional stakeholders to bring next-generation server platforms to market powered by AMD’s Instinct™ Accelerators—and ensure their successful deployment in customer data centers.\n\nKEY RESPONSIBILITIES:\n\nDirectly manage technical interaction with AMD’s key customers to enable deployment of AMD Instinct™ Accelerators in customer systems.\nSupport customers in the bring-up and validation of AMD Instinct™ GPUs in their system, guide customers on use of AMD tools, qualification test methods, and analysis of test results.\nLead the debug of customer-reported issues (hardware, firmware), working with a cross-functional team and driving the root cause investigation.\nWork with customers on the development of manufacturing/screen tests to ensure reliability at scale.\nUnderstand customer requirements and schedule, identify gaps in AMD offering and work with other stakeholders to close them.\nAuthor design guidelines, technical presentations, and training material.\nProvide recommendations to improve customer experience with our SW and HW.\n\nPREFERRED EXPERIENCE:\n\nExperience in customer-facing roles such as application engineering for Data Center GPU.\nStrong knowledge in server and data center system architecture and interfaces, and relevant industry standards such as PCIe.\nStrong System Level debugging skills with hands-on experiences in system bring-up, HW debug, and performance optimizations on various system architectures.\nUnderstanding and experience working with Enterprise Linux environment (Ubuntu, CentOS/RHEL and SLES).\nExcellent oral and written communication skills to communicate technical results clearly and accurately.\nExperience or knowledge of server firmware/BIOS settings, boot process, server monitoring and management SW.\nExperience in Data Cetner system design, server design\nKnowledge of Shell/BASH, C/C++, Python, or other framework is a plus.\n\nPREFERRED ACADEMIC CREDENTIALS:\nBS/MS (Computer Science, Computer Engineering, Electrical Engineering, or related equivalent)\n\nLOCATION:\nSanta Clara, CA\nAustin, TX\n\nThis role is not eligible for visa sponsorship.\n\n#LI-LM1\n#LI-HYBRID\nQualifications:\nBenefits offered are described: AMD benefits at a glance.\n\nAMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.\n\nAMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.\n\nThis posting is for an existing vacancy.","datePosted":"2026-07-09T04:40:08.983Z","dateModified":"2026-07-09T04:40:08.983Z","hiringOrganization":{"@type":"Organization","name":"Advanced Micro Devices","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"71cab2ed606e72961e18cff9"},"url":"https://jobsearcher.com/jobs/71cab2ed606e72961e18cff9"}}