{"schemaVersion":"jobsearcher.job.v1","id":"719366af040d0ac55f628277","url":"https://jobsearcher.com/jobs/719366af040d0ac55f628277","canonicalUrl":"https://jobsearcher.com/jobs/719366af040d0ac55f628277","title":"Senior Solutions Engineer","description":"Location\n\nSan Francisco, CA\n\nEmployment Type\n\nFull time\n\nDepartment\n\nSales & Success\n\nCompensation\nOn Target Earnings (70/30 split) $200K – $253K\n\nIndividual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please contact a member of our recruiting team for additional information.\n\nFront is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.\n\nBacked by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.\n\nFront is looking for a Senior Solutions Engineer to join our world-class Solutions & Forward Deployed Engineering organization. You’ll be a trusted technical advisor to our most strategic prospects and customers, helping them transform customer service through AI, automation, integrations, and modern workflows.\n\nYou’ll partner closely with Account Executives throughout complex enterprise sales cycles, owning the technical strategy from discovery through solution design, demonstration, proof of concept, and technical validation. You’ll develop deep expertise in Front’s platform, AI capabilities, APIs, and integrations to design creative solutions that connect Front with customers’ technology ecosystems.\n\nAs Front evolves its AI-powered customer service capabilities, you’ll help customers identify where AI can deliver meaningful business value. You’ll lead hands-on proofs of concept that demonstrate real-world impact and help technical and business stakeholders evaluate AI capabilities, performance, and limitations.\n\nThis is a highly cross-functional, customer-facing role for someone who thrives in ambiguity, enjoys solving difficult problems, and can move seamlessly between technical depth, business value, and executive-level communication.\n\nWhat will you be doing?\n\nPartner with Account Executives on strategic opportunities, owning the technical strategy required to navigate and close complex enterprise deals.\n\nLead technical discovery to understand customer objectives, architecture, workflows, integrations, security requirements, and technical constraints.\n\nTranslate complex requirements into thoughtful solutions using Front’s AI capabilities, APIs, integrations, automation, and broader platform.\n\nDesign and deliver tailored product demonstrations that connect Front’s capabilities to customer use cases and measurable business outcomes.\n\nPosition Front’s AI-powered customer service capabilities with technical and executive audiences, clearly communicating value, considerations, and limitations.\n\nArchitect and lead hands-on AI proofs of concept and technical evaluations, defining success criteria and validating performance, feasibility, and business impact.\n\nServe as the technical lead for pilots and evaluations, managing technical dependencies, troubleshooting challenges, and ensuring successful outcomes.\n\nDevelop deep expertise in Front’s APIs and extensibility platform to design creative integrations with customers’ existing systems and s.\n\nBuild credibility with Engineering, IT, Security, Operations, and Architecture teams while effectively communicating technical concepts and business value to C-level executives.\n\nPartner with Product and Engineering to bring customer insights into product discussions and influence Front’s roadmap.\n\nIdentify reusable technical patterns, demonstrations, and best practices that improve the effectiveness of the broader Solutions and Sales organizations.\n\nAct as a senior technical voice in the field, raising the technical bar and mentoring other team members when appropriate.\n\nWhat skills & experience do you need?\n\n7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS.\n\nProven success partnering with sales teams to navigate and win complex enterprise opportunities.\n\nStrong experience designing and demonstrating solutions involving AI, automation, and complex business workflows, translating technology into clear customer and business value.\n\nHands-on experience implementing or integrating AI-powered products, including leading customer proofs of concept and evaluating AI quality, performance, and impact.\n\nStrong understanding of modern AI concepts and the ability to clearly explain their capabilities, tradeoffs, and limitations to technical and non-technical audiences.\n\nStrong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures.\n\nExperience working with REST APIs and independently prototyping or troubleshooting integrations. Familiarity with JavaScript, Python, or similar languages is a strong plus.\n\nStrong software design and problem-solving skills, with the ability to turn ambiguous customer requirements into scalable technical solutions.\n\nExcellent communication and presentation skills, including experience engaging senior technical stakeholders and C-level executives.\n\nStrong business acumen and the ability to connect technical capabilities to outcomes such as customer experience, operational efficiency, productivity, and ROI.\n\nExperience with customer service, support, contact center, CRM, communications, or workflow automation platforms is highly preferred.\n\nA curious, hands-on mindset and enthusiasm for experimenting with AI and solving challenging customer problems.\n\nFront operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.\n\nWhat we offer\n\nCompetitive salary\n\nEquity (we are post-series D & backed by some of the best VCs in the US)\n\nPrivate health insurance, including plan options at no cost to employees\n\nPaid parental leave\n\nFlexible time off policy\n\nFlexibility to work from home Monday and Friday, unless posted as a fully remote role\n\nMental health support with Workplace Options\n\nFamily planning support with Maven\n\n$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities\n\nWellness Days - Fronteers get an additional day off on months with no holidays\n\nWinter Break - Our offices are closed from Christmas to New Year's Day!\n\nFront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice\n\nCompensation Range: $200K - $253K","company":"Frontapp","rawCompany":"frontapp","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:07:49.204Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Solutions Engineer","description":"Location\n\nSan Francisco, CA\n\nEmployment Type\n\nFull time\n\nDepartment\n\nSales & Success\n\nCompensation\nOn Target Earnings (70/30 split) $200K – $253K\n\nIndividual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please contact a member of our recruiting team for additional information.\n\nFront is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.\n\nBacked by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.\n\nFront is looking for a Senior Solutions Engineer to join our world-class Solutions & Forward Deployed Engineering organization. You’ll be a trusted technical advisor to our most strategic prospects and customers, helping them transform customer service through AI, automation, integrations, and modern workflows.\n\nYou’ll partner closely with Account Executives throughout complex enterprise sales cycles, owning the technical strategy from discovery through solution design, demonstration, proof of concept, and technical validation. You’ll develop deep expertise in Front’s platform, AI capabilities, APIs, and integrations to design creative solutions that connect Front with customers’ technology ecosystems.\n\nAs Front evolves its AI-powered customer service capabilities, you’ll help customers identify where AI can deliver meaningful business value. You’ll lead hands-on proofs of concept that demonstrate real-world impact and help technical and business stakeholders evaluate AI capabilities, performance, and limitations.\n\nThis is a highly cross-functional, customer-facing role for someone who thrives in ambiguity, enjoys solving difficult problems, and can move seamlessly between technical depth, business value, and executive-level communication.\n\nWhat will you be doing?\n\nPartner with Account Executives on strategic opportunities, owning the technical strategy required to navigate and close complex enterprise deals.\n\nLead technical discovery to understand customer objectives, architecture, workflows, integrations, security requirements, and technical constraints.\n\nTranslate complex requirements into thoughtful solutions using Front’s AI capabilities, APIs, integrations, automation, and broader platform.\n\nDesign and deliver tailored product demonstrations that connect Front’s capabilities to customer use cases and measurable business outcomes.\n\nPosition Front’s AI-powered customer service capabilities with technical and executive audiences, clearly communicating value, considerations, and limitations.\n\nArchitect and lead hands-on AI proofs of concept and technical evaluations, defining success criteria and validating performance, feasibility, and business impact.\n\nServe as the technical lead for pilots and evaluations, managing technical dependencies, troubleshooting challenges, and ensuring successful outcomes.\n\nDevelop deep expertise in Front’s APIs and extensibility platform to design creative integrations with customers’ existing systems and s.\n\nBuild credibility with Engineering, IT, Security, Operations, and Architecture teams while effectively communicating technical concepts and business value to C-level executives.\n\nPartner with Product and Engineering to bring customer insights into product discussions and influence Front’s roadmap.\n\nIdentify reusable technical patterns, demonstrations, and best practices that improve the effectiveness of the broader Solutions and Sales organizations.\n\nAct as a senior technical voice in the field, raising the technical bar and mentoring other team members when appropriate.\n\nWhat skills & experience do you need?\n\n7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS.\n\nProven success partnering with sales teams to navigate and win complex enterprise opportunities.\n\nStrong experience designing and demonstrating solutions involving AI, automation, and complex business workflows, translating technology into clear customer and business value.\n\nHands-on experience implementing or integrating AI-powered products, including leading customer proofs of concept and evaluating AI quality, performance, and impact.\n\nStrong understanding of modern AI concepts and the ability to clearly explain their capabilities, tradeoffs, and limitations to technical and non-technical audiences.\n\nStrong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures.\n\nExperience working with REST APIs and independently prototyping or troubleshooting integrations. Familiarity with JavaScript, Python, or similar languages is a strong plus.\n\nStrong software design and problem-solving skills, with the ability to turn ambiguous customer requirements into scalable technical solutions.\n\nExcellent communication and presentation skills, including experience engaging senior technical stakeholders and C-level executives.\n\nStrong business acumen and the ability to connect technical capabilities to outcomes such as customer experience, operational efficiency, productivity, and ROI.\n\nExperience with customer service, support, contact center, CRM, communications, or workflow automation platforms is highly preferred.\n\nA curious, hands-on mindset and enthusiasm for experimenting with AI and solving challenging customer problems.\n\nFront operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.\n\nWhat we offer\n\nCompetitive salary\n\nEquity (we are post-series D & backed by some of the best VCs in the US)\n\nPrivate health insurance, including plan options at no cost to employees\n\nPaid parental leave\n\nFlexible time off policy\n\nFlexibility to work from home Monday and Friday, unless posted as a fully remote role\n\nMental health support with Workplace Options\n\nFamily planning support with Maven\n\n$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities\n\nWellness Days - Fronteers get an additional day off on months with no holidays\n\nWinter Break - Our offices are closed from Christmas to New Year's Day!\n\nFront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice\n\nCompensation Range: $200K - $253K","datePosted":"2026-08-19T18:07:49.204Z","dateModified":"2026-08-19T18:07:49.204Z","hiringOrganization":{"@type":"Organization","name":"Frontapp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"719366af040d0ac55f628277"},"url":"https://jobsearcher.com/jobs/719366af040d0ac55f628277"}}