{"schemaVersion":"jobsearcher.job.v1","id":"718c1469cfc998ef2c5b0ef6","url":"https://jobsearcher.com/jobs/718c1469cfc998ef2c5b0ef6","canonicalUrl":"https://jobsearcher.com/jobs/718c1469cfc998ef2c5b0ef6","title":"Client Support Technician","description":"Client Support Technician\nPosition Overview\n\nWe are seeking an experienced Client Support Technician for a contract staff augmentation opportunity in Jackson, Mississippi.\n\nThe selected candidate will provide hands-on desktop, help desk, and end-user technical support in an enterprise Microsoft environment. The role involves troubleshooting Windows systems, desktops, laptops, printers, mobile and wireless devices, Microsoft 365 applications, user accounts, permissions, and basic networking issues.\n\nThis is a 100% onsite position in Jackson, Mississippi. Remote candidates should not be submitted.\n\nPosition Details\nDetail Information\nJob Title Client Support Technician\nLocation Jackson, Mississippi\nWork Arrangement 100% Onsite\nPosition Type Contract / Staff Augmentation\nHours 40 hours/week\nSchedule Monday–Friday\nWorking Hours 8:00 AM–5:00 PM\nCareer Level Intermediate / Experienced Non-Manager\nEducation High School Diploma/GED minimum\nTravel None\nOn-Call No\nWeekend Work None\nBackground Check Required\nKey Responsibilities\n\nProvide onsite end-user and desktop technical support.\n\nTroubleshoot desktop PCs, laptops, notebooks, monitors, printers, and mobile devices.\n\nInstall, configure, update, and troubleshoot Windows operating systems.\n\nSupport Microsoft 365 and Office applications.\n\nSet up and configure employee workstations.\n\nCreate and manage user accounts.\n\nConfigure user permissions and access.\n\nSupport employee onboarding and offboarding.\n\nRespond to help desk requests through phone, chat, and in-person support.\n\nLog and track incidents using ticketing systems.\n\nTroubleshoot basic DNS, DHCP, TCP/IP, Wi-Fi, and network connectivity issues.\n\nInstall and maintain hardware and software.\n\nMaintain hardware and software inventory.\n\nSupport endpoint security tools.\n\nEscalate complex technical issues when necessary.\n\nProvide professional, patient, and customer-focused support to end users.\n\nRequired Qualifications\n\n3–5 years of relevant desktop, help desk, service desk, or IT support experience preferred.\n\nHands-on experience with Windows 10/11, especially Windows 11.\n\nExperience troubleshooting desktops and laptops/notebooks.\n\nExperience supporting and troubleshooting printers.\n\nExperience supporting wireless devices.\n\nExperience with Microsoft 365 / Office 365.\n\nKnowledge of Active Directory / Azure AD / Entra ID.\n\nUnderstanding of DNS, DHCP, and TCP/IP.\n\nExperience using IT ticketing or service management systems.\n\nKnowledge of endpoint security tools.\n\nStrong troubleshooting and problem-solving abilities.\n\nStrong communication and customer service skills.\n\nPreferred Qualifications\n\nAzure / Active Directory experience.\n\nPowerShell experience.\n\nCompTIA A+ certification.\n\nCompTIA Network+ certification.\n\nMicrosoft certifications.\n\nEnterprise, government, education, healthcare, or other structured IT support experience.\n\nEducation\n\nMinimum:\n\nHigh School Diploma or GED.\n\nPreferred:\n\nVocational IT training\n\nAssociate's Degree in IT or Computer Science\n\nBachelor's Degree in IT or Computer Science\n\nIdeal Candidate Profile\n\nThe ideal candidate will be a hands-on Desktop Support Technician, Help Desk Technician, IT Support Technician, Service Desk Technician, or Technical Support Specialist with approximately 3–5 years of practical end-user support experience.\n\nCandidates should have strong experience with:\n\nWindows 11 | Desktop/Laptop Support | Printers | Microsoft 365 | Active Directory | Azure AD | Help Desk | Ticketing Systems | Wireless Devices | DNS | DHCP | TCP/IP | Hardware Troubleshooting\n\nLocal candidates in the Jackson, Mississippi area are strongly preferred due to the 100% onsite requirement.\n\nWork Environment\n\n100% onsite – Jackson, Mississippi\n\nMonday–Friday\n\n8:00 AM–5:00 PM\n\n40 hours per week\n\nNo regular travel\n\nNo on-call requirement\n\nNo weekend work\n\nBackground check required\n\nOvertime is expected to be rare\n\nContract\n\nContract / Staff Augmentation\n\nProjected start: November 1, 2026 / ASAP\n\nExpected duration: approximately one year, subject to final confirmation","company":"Vision Square","rawCompany":"vision square","city":"Moss Point","state":"MS","isRemote":false,"isActive":false,"createdAt":"2026-09-06T14:00:33.971Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Technician","description":"Client Support Technician\nPosition Overview\n\nWe are seeking an experienced Client Support Technician for a contract staff augmentation opportunity in Jackson, Mississippi.\n\nThe selected candidate will provide hands-on desktop, help desk, and end-user technical support in an enterprise Microsoft environment. The role involves troubleshooting Windows systems, desktops, laptops, printers, mobile and wireless devices, Microsoft 365 applications, user accounts, permissions, and basic networking issues.\n\nThis is a 100% onsite position in Jackson, Mississippi. Remote candidates should not be submitted.\n\nPosition Details\nDetail Information\nJob Title Client Support Technician\nLocation Jackson, Mississippi\nWork Arrangement 100% Onsite\nPosition Type Contract / Staff Augmentation\nHours 40 hours/week\nSchedule Monday–Friday\nWorking Hours 8:00 AM–5:00 PM\nCareer Level Intermediate / Experienced Non-Manager\nEducation High School Diploma/GED minimum\nTravel None\nOn-Call No\nWeekend Work None\nBackground Check Required\nKey Responsibilities\n\nProvide onsite end-user and desktop technical support.\n\nTroubleshoot desktop PCs, laptops, notebooks, monitors, printers, and mobile devices.\n\nInstall, configure, update, and troubleshoot Windows operating systems.\n\nSupport Microsoft 365 and Office applications.\n\nSet up and configure employee workstations.\n\nCreate and manage user accounts.\n\nConfigure user permissions and access.\n\nSupport employee onboarding and offboarding.\n\nRespond to help desk requests through phone, chat, and in-person support.\n\nLog and track incidents using ticketing systems.\n\nTroubleshoot basic DNS, DHCP, TCP/IP, Wi-Fi, and network connectivity issues.\n\nInstall and maintain hardware and software.\n\nMaintain hardware and software inventory.\n\nSupport endpoint security tools.\n\nEscalate complex technical issues when necessary.\n\nProvide professional, patient, and customer-focused support to end users.\n\nRequired Qualifications\n\n3–5 years of relevant desktop, help desk, service desk, or IT support experience preferred.\n\nHands-on experience with Windows 10/11, especially Windows 11.\n\nExperience troubleshooting desktops and laptops/notebooks.\n\nExperience supporting and troubleshooting printers.\n\nExperience supporting wireless devices.\n\nExperience with Microsoft 365 / Office 365.\n\nKnowledge of Active Directory / Azure AD / Entra ID.\n\nUnderstanding of DNS, DHCP, and TCP/IP.\n\nExperience using IT ticketing or service management systems.\n\nKnowledge of endpoint security tools.\n\nStrong troubleshooting and problem-solving abilities.\n\nStrong communication and customer service skills.\n\nPreferred Qualifications\n\nAzure / Active Directory experience.\n\nPowerShell experience.\n\nCompTIA A+ certification.\n\nCompTIA Network+ certification.\n\nMicrosoft certifications.\n\nEnterprise, government, education, healthcare, or other structured IT support experience.\n\nEducation\n\nMinimum:\n\nHigh School Diploma or GED.\n\nPreferred:\n\nVocational IT training\n\nAssociate's Degree in IT or Computer Science\n\nBachelor's Degree in IT or Computer Science\n\nIdeal Candidate Profile\n\nThe ideal candidate will be a hands-on Desktop Support Technician, Help Desk Technician, IT Support Technician, Service Desk Technician, or Technical Support Specialist with approximately 3–5 years of practical end-user support experience.\n\nCandidates should have strong experience with:\n\nWindows 11 | Desktop/Laptop Support | Printers | Microsoft 365 | Active Directory | Azure AD | Help Desk | Ticketing Systems | Wireless Devices | DNS | DHCP | TCP/IP | Hardware Troubleshooting\n\nLocal candidates in the Jackson, Mississippi area are strongly preferred due to the 100% onsite requirement.\n\nWork Environment\n\n100% onsite – Jackson, Mississippi\n\nMonday–Friday\n\n8:00 AM–5:00 PM\n\n40 hours per week\n\nNo regular travel\n\nNo on-call requirement\n\nNo weekend work\n\nBackground check required\n\nOvertime is expected to be rare\n\nContract\n\nContract / Staff Augmentation\n\nProjected start: November 1, 2026 / ASAP\n\nExpected duration: approximately one year, subject to final confirmation","datePosted":"2026-09-06T14:00:33.971Z","dateModified":"2026-09-06T14:00:33.971Z","hiringOrganization":{"@type":"Organization","name":"Vision Square","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Moss Point","addressRegion":"MS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"718c1469cfc998ef2c5b0ef6"},"url":"https://jobsearcher.com/jobs/718c1469cfc998ef2c5b0ef6"}}