Document Processor

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.Document Processor is part of our Print Shop team which provides back-office support for our clients. The Print Shop is responsible for ensuring our print and mail production operation is completed each day which includes scanning, faxing, mailing, and other services. Work assigned and performed needs to be completed accurately, in a timely fashion, and delivered with high quality.Operation of mail production equipment such as mail inserters and mail postage metersPrint and track electronic files using specialized softwareUse other specialized software programs and equipmentPerforming a wide variety of routine mail production activitiesOperation of office equipment; lift, carry, push and pull objects up to 60 lbsGeneral administrative and office duties such as data entry, filing, and responding to emailsCheck printed documents for accuracyScan and log incoming customer mailCommunicate and coordinate with remote staffLog and track informationPrepare items for shippingKeep equipment and work/supply areas stocked and organizedAdditional tasks as assignedHigh School diploma or equivalentStrong computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint)Good math / language / reading skillsKnowledge, Skills, and Abilities Strong experience with computers, computer skills, Microsoft Office, email, and PDF filesExperience working with office or mailroom equipment (e.g., printers/copiers, postage meters, folder/inserters, etc.) preferredAbility to work well in high energy work environment and ability to adjust to changing priorities/tasksGood communication skills including following written and verbal instructionsWorking Conditions Work in officeFull-time Monday through Friday shift options5:00 a.m. to 2:00 p.m.7:30 a.m. to 4:30 p.m.On Site Location: 4207 Town Center Blvd Suite 175, El Dorado Hills, California 95762Work Standards Interpersonal Skills:Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.Promotes Culture of Respect & Safety:Demonstrates commitment to personal responsibility and value for safety and respect.Communicates concerns.Uses and promotes safe respectful behaviors based on training and lessons learned.Subject to and expected to comply with all applicable Patra Corp policies and proceduresPatra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.