{"schemaVersion":"jobsearcher.job.v1","id":"711fecdd162d67a98ed8c0a0","url":"https://jobsearcher.com/jobs/711fecdd162d67a98ed8c0a0","canonicalUrl":"https://jobsearcher.com/jobs/711fecdd162d67a98ed8c0a0","title":"Genesys Cloud Engineer - REMOTE","description":"PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.ResponsibilitiesImplement Genesys Cloud contact center solutionsConduct technical implementation activities from post-sale to support transitionDevelop call flows in Genesys Architect for routing and IVRWrite and execute test plansDemonstrate strong follow-through, ownership & responsibility for assigned tasksRequirements1+ year of experience with the Genesys Cloud platform3+ years of experience with the contact center solutionsExperience with applications leveraging APIs, JSON or JavaScriptKnowledge of change control processesExcellent communication skillsGenesys Cloud CX: Professional CertificationDesiredGenesys Cloud CX: Architect CertificationGenesys Cloud CX: Developer CertificationGenesys Cloud CX: Quality Management CertificationKnowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.)Development experience to build apps and integrations leveraging APIs, JSON, and JavaScript","company":"Ptp","rawCompany":"ptp","isRemote":true,"isActive":false,"createdAt":"2026-04-12T18:25:59.731Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Genesys Cloud Engineer - REMOTE","description":"PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.ResponsibilitiesImplement Genesys Cloud contact center solutionsConduct technical implementation activities from post-sale to support transitionDevelop call flows in Genesys Architect for routing and IVRWrite and execute test plansDemonstrate strong follow-through, ownership & responsibility for assigned tasksRequirements1+ year of experience with the Genesys Cloud platform3+ years of experience with the contact center solutionsExperience with applications leveraging APIs, JSON or JavaScriptKnowledge of change control processesExcellent communication skillsGenesys Cloud CX: Professional CertificationDesiredGenesys Cloud CX: Architect CertificationGenesys Cloud CX: Developer CertificationGenesys Cloud CX: Quality Management CertificationKnowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.)Development experience to build apps and integrations leveraging APIs, JSON, and JavaScript","datePosted":"2026-04-12T18:25:59.731Z","dateModified":"2026-04-12T18:25:59.731Z","hiringOrganization":{"@type":"Organization","name":"Ptp","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"711fecdd162d67a98ed8c0a0"},"url":"https://jobsearcher.com/jobs/711fecdd162d67a98ed8c0a0"}}