{"schemaVersion":"jobsearcher.job.v1","id":"711beeecd951bdbdb6b4efa1","url":"https://jobsearcher.com/jobs/711beeecd951bdbdb6b4efa1","canonicalUrl":"https://jobsearcher.com/jobs/711beeecd951bdbdb6b4efa1","title":"Technical Support Associate","description":"A company is looking for a Technical Support Associate (Contractor).\r\nKey Responsibilities\r\nInvestigate, triage, and resolve technical issues within educational software applications\r\nDeliver exceptional customer support through professional communication\r\nLog all customer interactions in Salesforce to ensure accurate records\r\nRequired Qualifications\r\nBachelor's degree in a related field or 2+ years of equivalent experience\r\nExperience troubleshooting and resolving technical issues\r\nProficiency in technical troubleshooting and documentation\r\nAbility to adapt quickly to new product releases and platform updates\r\nExperience in an IT/help desk support environment preferred","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Carson","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-15T05:02:54.172Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Associate","description":"A company is looking for a Technical Support Associate (Contractor).\r\nKey Responsibilities\r\nInvestigate, triage, and resolve technical issues within educational software applications\r\nDeliver exceptional customer support through professional communication\r\nLog all customer interactions in Salesforce to ensure accurate records\r\nRequired Qualifications\r\nBachelor's degree in a related field or 2+ years of equivalent experience\r\nExperience troubleshooting and resolving technical issues\r\nProficiency in technical troubleshooting and documentation\r\nAbility to adapt quickly to new product releases and platform updates\r\nExperience in an IT/help desk support environment preferred","datePosted":"2026-04-15T05:02:54.172Z","dateModified":"2026-04-15T05:02:54.172Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Carson","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"711beeecd951bdbdb6b4efa1"},"url":"https://jobsearcher.com/jobs/711beeecd951bdbdb6b4efa1"}}