Technology Support Specialist

Position Type:Technology/Computer TechnicianDate Posted:4/22/2026Location:CorporationDate Available:Upon Board ApprovalClosing Date:Until FilledTitle: Technology Support SpecialistSelected by: Board of School Trustees by Recommendation of the Director of TechnologyEvaluated by: Director of Technology and/or appropriate administrative personnelReports to: Director of Technology and/or appropriate administrative personnelTerms ofEmployment: 12-month calendar (260 days) Salary and work year to be established by the Board.SUMMARY: The technology support specialist is responsible for the operation and maintenance of corporation computer equipment. This includes: monitoring equipment, maintaining site software, and hardware. The Support Specialist will be providing computer hardware, software and network support for computer equipment located in offices, classrooms and labs located within the Seymour Community School Corporation.ESSENTIAL DUTIES AND RESPONSIBILITIES:Install periodic updates to software used on the networks; provide assistance for loading programs onto hard drives.Assist Technology Director with the development of computer/technology specifications.Assist Technology Director with the supervision of all system and hardware installations.Assist in transferring programs and data as equipment is upgraded.Provide cleaning and repair service for school corporation computers and peripheral equipment.Working with principals, faculty and staff to enable them to become more efficient computer users.Maintain computer part inventory and replacement warranty repairs.Maintain each of the school's computer networks in media centers, offices, classrooms and computer labs.To continually update skills, recommended by the Director of Technology based on evaluations, by attending workshops and/or schooling to obtain necessary skills for the performance of this job.Perform any other computer/technology activities as assigned by Director of Technology.QUALIFICATION REQUIREMENTS:Knowledge of effective telephone techniquesKnowledge of standard office machines including computers, copy machines and calculatorKnowledge of Windows operating systems and computer hardwareAbility to work in close cooperation with othersEDUCATION and/or EXPERIENCE:High School diploma and/or a combination of education and professional experiences as approved by the Director of Technology.Such alternatives to the above qualifications as the board may find appropriate and acceptable.LANGUAGE SKILLS:Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations. Ability to write reports, correspondences, and procedure manuals. Ability to effectively present information and respond to questions.MATHEMATICAL SKILLS:Ability to apply general mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING ABILITY:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.OTHER SKILLS AND ABILITIES: