{"schemaVersion":"jobsearcher.job.v1","id":"70fa576ff61847e4b3ebe8bf","url":"https://jobsearcher.com/jobs/70fa576ff61847e4b3ebe8bf","canonicalUrl":"https://jobsearcher.com/jobs/70fa576ff61847e4b3ebe8bf","title":"System Application Engineer – Customer System Engineering","description":"Job DescriptionMediaTek is a global fabless semiconductor industry leader, providing solutions from the edge to the cloud and powering over 2 billion connected devices every year. Established in 1997, our leading-edge technologies keep the world connected and enhance everyday life. At the forefront of innovation, MediaTek drives advancements in transformative technologies such as AI, 5G/6G, and Wi-Fi 8. Our high-performance, power-efficient solutions form the foundation for a smarter, more connected world, enabling devices from smartphones, smart homes, and AI PCs to high-performance computing, automotive, and AI data centers. As a trusted partner to the world's leading brands, we are committed to ensuring access to world-class technology for everyone. Our dedication to accelerating AI underscores our mission to enrich the future of humanity. Role Summary Serve as the local technical interface between customers and internal engineering teams to enable successful platform bring-up, integration, validation, debugging, and deployment. This role is hands-on with customer systems: reproducing issues, collecting telemetry/logs/measurements, performing first-level tuning and root-cause isolation across HW/FW/SW boundaries, and driving issues to closure with clear data and repro steps. Also supports deployment and adoption of internal diagnostic/telemetry/GUI tools in customer environments, with optional scripting/automation/tool integration contributions. Key ResponsibilitiesOwn customer-facing technical support for system bring-up, integration, validation, and issue resolution.Perform platform configuration, validation, and system-level debugging on customer setups.Collect/analyze telemetry, firmware logs, registers, system parameters, and lab measurements; summarize findings.Execute first-level SerDes/system parameter tuning; escalate advanced tuning/characterization to experts as needed.Reproduce issues, isolate probable root cause across HW/FW/SW/SDK/system, and provide actionable repro + data.Develop structured validation/debug procedures; track issues and coordinate cross-functional closure.Deploy and validate internal telemetry/diagnostic/GUI tools at customer sites; provide feedback for tool improvement.Support technical discussions, demos, evaluations, deployment; document procedures, results, and resolutions.(Optional) Build scripts/automation/GUI/tool integrations to improve data collection and debugging efficiency.Main Requirements and QualificationsRequired Qualifications3+ years in system/app engineering, platform bring-up, post-silicon validation, or customer-facing technical roles.Strong hands-on experience with platform bring-up, validation, and debug; structured problem isolation skills.Understanding of HW/FW/SW interactions; experience with logs/registers/telemetry/measurements.Basic knowledge of high-speed interfaces/SerDes; familiar with common lab equipment (scope, logic analyzer, PS).Strong communication/customer interaction skills; effective cross-team collaboration.PreferredHigh-speed SerDes/interconnect experience; tuning/performance optimization.Telemetry/monitoring/diagnostic frameworks; Python/Tcl automation; GUI/tool development or integration.Signal integrity basics (BER/eye/link training) and support from early bring-up through deployment.Salary range: $116,000 - $203,000 annually.Employee may be eligible for performance bonus, short and long term incentive programs. Actual total compensation will be dependent upon the individual's skills, experience and qualifications. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, Company paid holidays, Paid time off (PTO), Parental leave, 401K and more.MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.","company":"Mediatek","rawCompany":"mediatek","city":"San Jose","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-27T09:54:19.557Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-2061.00","title":"Computer Hardware Engineers","slug":"computer-hardware-engineers"},{"code":"17-2072.00","title":"Electronics Engineers, Except Computer","slug":"electronics-engineers-except-computer"}],"industries":[{"code":"334413","title":"Semiconductor and Related Device Manufacturing","slug":"semiconductor-and-related-device-manufacturing"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334111","title":"Electronic Computer Manufacturing","slug":"electronic-computer-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"System Application Engineer – Customer System Engineering","description":"Job DescriptionMediaTek is a global fabless semiconductor industry leader, providing solutions from the edge to the cloud and powering over 2 billion connected devices every year. Established in 1997, our leading-edge technologies keep the world connected and enhance everyday life. At the forefront of innovation, MediaTek drives advancements in transformative technologies such as AI, 5G/6G, and Wi-Fi 8. Our high-performance, power-efficient solutions form the foundation for a smarter, more connected world, enabling devices from smartphones, smart homes, and AI PCs to high-performance computing, automotive, and AI data centers. As a trusted partner to the world's leading brands, we are committed to ensuring access to world-class technology for everyone. Our dedication to accelerating AI underscores our mission to enrich the future of humanity. Role Summary Serve as the local technical interface between customers and internal engineering teams to enable successful platform bring-up, integration, validation, debugging, and deployment. This role is hands-on with customer systems: reproducing issues, collecting telemetry/logs/measurements, performing first-level tuning and root-cause isolation across HW/FW/SW boundaries, and driving issues to closure with clear data and repro steps. Also supports deployment and adoption of internal diagnostic/telemetry/GUI tools in customer environments, with optional scripting/automation/tool integration contributions. Key ResponsibilitiesOwn customer-facing technical support for system bring-up, integration, validation, and issue resolution.Perform platform configuration, validation, and system-level debugging on customer setups.Collect/analyze telemetry, firmware logs, registers, system parameters, and lab measurements; summarize findings.Execute first-level SerDes/system parameter tuning; escalate advanced tuning/characterization to experts as needed.Reproduce issues, isolate probable root cause across HW/FW/SW/SDK/system, and provide actionable repro + data.Develop structured validation/debug procedures; track issues and coordinate cross-functional closure.Deploy and validate internal telemetry/diagnostic/GUI tools at customer sites; provide feedback for tool improvement.Support technical discussions, demos, evaluations, deployment; document procedures, results, and resolutions.(Optional) Build scripts/automation/GUI/tool integrations to improve data collection and debugging efficiency.Main Requirements and QualificationsRequired Qualifications3+ years in system/app engineering, platform bring-up, post-silicon validation, or customer-facing technical roles.Strong hands-on experience with platform bring-up, validation, and debug; structured problem isolation skills.Understanding of HW/FW/SW interactions; experience with logs/registers/telemetry/measurements.Basic knowledge of high-speed interfaces/SerDes; familiar with common lab equipment (scope, logic analyzer, PS).Strong communication/customer interaction skills; effective cross-team collaboration.PreferredHigh-speed SerDes/interconnect experience; tuning/performance optimization.Telemetry/monitoring/diagnostic frameworks; Python/Tcl automation; GUI/tool development or integration.Signal integrity basics (BER/eye/link training) and support from early bring-up through deployment.Salary range: $116,000 - $203,000 annually.Employee may be eligible for performance bonus, short and long term incentive programs. Actual total compensation will be dependent upon the individual's skills, experience and qualifications. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, Company paid holidays, Paid time off (PTO), Parental leave, 401K and more.MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.","datePosted":"2026-07-27T09:54:19.557Z","dateModified":"2026-07-27T09:54:19.557Z","hiringOrganization":{"@type":"Organization","name":"Mediatek","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"70fa576ff61847e4b3ebe8bf"},"url":"https://jobsearcher.com/jobs/70fa576ff61847e4b3ebe8bf"}}