{"schemaVersion":"jobsearcher.job.v1","id":"70f478c45fae215c0cbf86e4","url":"https://jobsearcher.com/jobs/70f478c45fae215c0cbf86e4","canonicalUrl":"https://jobsearcher.com/jobs/70f478c45fae215c0cbf86e4","title":"Technical Support Intern","description":"Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.\n\nA-AAccess Online Payment Systems is currently seeking a skilled, highly motivated\n\nTechnical Support Intern to staff our IT Help Desk and assist merchants. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. Candidate must have excellent verbal and written communication skills. They also must be highly dependable, have a positive attitude, and a strong desire to succeed.\n\nPosition Responsibilities:\nSet up clients on proprietary solution\nTroubleshoot installation and error messages for various integrated programs (POS)\nFollow up with customers on their installation\nAssist customers in correcting transactions\nComplete maintenance on workstations as needed\nPerform minor network maintenance\n Support merchants with terminal downloads\nAssist interoffice employees via a ticketing system\nRequirements:\nPursuing a Bachelor’s or Master’s degree in Computer Science or the equivalent\nKnowledge of PC Hardware / Software (XP and Windows 2003 Server environment)\nKnowledge in any tracking tool software / CRM\nExcellent organizational and time-management skills\nAbility to work independently with minimal supervision\nExcellent in troubleshooting Microsoft Office, XP problems\nGood documentation skills\nNice To Have:\n\nA+ Certified\n\nNet+ Certified\n\nKnowledge of PHP\n\nApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.\n\nApplication Instructions:\n\nPlease submit your application materials in pdf format to hr@aaaccess.com.","company":"Cocard","rawCompany":"cocard","city":"Walnut Creek","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-06T11:45:29.694Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Intern","description":"Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.\n\nA-AAccess Online Payment Systems is currently seeking a skilled, highly motivated\n\nTechnical Support Intern to staff our IT Help Desk and assist merchants. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. Candidate must have excellent verbal and written communication skills. They also must be highly dependable, have a positive attitude, and a strong desire to succeed.\n\nPosition Responsibilities:\nSet up clients on proprietary solution\nTroubleshoot installation and error messages for various integrated programs (POS)\nFollow up with customers on their installation\nAssist customers in correcting transactions\nComplete maintenance on workstations as needed\nPerform minor network maintenance\n Support merchants with terminal downloads\nAssist interoffice employees via a ticketing system\nRequirements:\nPursuing a Bachelor’s or Master’s degree in Computer Science or the equivalent\nKnowledge of PC Hardware / Software (XP and Windows 2003 Server environment)\nKnowledge in any tracking tool software / CRM\nExcellent organizational and time-management skills\nAbility to work independently with minimal supervision\nExcellent in troubleshooting Microsoft Office, XP problems\nGood documentation skills\nNice To Have:\n\nA+ Certified\n\nNet+ Certified\n\nKnowledge of PHP\n\nApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.\n\nApplication Instructions:\n\nPlease submit your application materials in pdf format to hr@aaaccess.com.","datePosted":"2026-09-06T11:45:29.694Z","dateModified":"2026-09-06T11:45:29.694Z","hiringOrganization":{"@type":"Organization","name":"Cocard","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Walnut Creek","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"70f478c45fae215c0cbf86e4"},"url":"https://jobsearcher.com/jobs/70f478c45fae215c0cbf86e4"}}