Receptionist - State Farm Agent Team Member

Job Description Benefits:401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentReceptionist Client Service & Office SupportLori Henry State Farm AgencyJob Type: Full-Time | In-OfficeBe the First Impression. Keep the Office Flowing. Support a Growing Team.Lori Henry State Farm is looking for a polished, detail-driven Receptionist who thrives in a professional office setting and genuinely enjoys helping people. If you take pride in staying organized, communicating clearly, and being the person everyone can rely on, this role is for you.As the first point of contact for our customers, youll shape their experience from the moment they walk through the door or call inwhile also playing a key role in keeping daily operations running seamlessly behind the scenes.About Our GrowthWere growingand creating opportunity along the way.Our current office serves the 19444 area, and were excited to open a second location in 19119 in May 2026. As we expand across both locations, were looking for team members who want more than just a jobpeople who are excited about stability, development, and growing alongside a forward-moving agency.Licensing InformationInsurance licensing is not required for this position.However, if youre interested in expanding your career in the future, were happy to support and guide you through the licensing process when youre ready.Role OverviewIn this role, youll help create a welcoming, efficient, and professional environment for both customers and team members. Your organization, attention to detail, and communication skills will directly impact the customer experience and the overall success of the office.What Youll DoGreet customers warmlyin person and over the phoneand direct them appropriatelyManage scheduling, appointments, and internal office communicationHandle incoming inquiries and maintain accurate customer recordsSupport conversations with prospective and existing customers, ensuring theyre connected to the right team membersDeliver exceptional customer service and assist with follow-ups as neededProvide administrative support, including data entry and special projectsHelp maintain a clean, organized, and professional office environmentWhat Were Looking ForStrong written and verbal communication skillsExceptional attention to detail and organizational abilityAbility to multitask and stay focused in a fast-paced environmentProfessional, friendly, and dependable demeanorPrevious experience in receptionist, administrative, or customer service roles preferredComfort interacting with customers and supporting basic sales-related conversationsBasic computer proficiency, including Microsoft Office and CRM systemsWhat We OfferCompetitive compensationA supportive, team-oriented workplaceTraining and ongoing guidance to help you succeedOptional licensing support for future career growthOpportunity to grow within a multi-location, expanding agencyReady to Join a Growing Team?If you enjoy being the go-to person, take pride in staying organized, and love creating positive experiences for otherswed love to meet you.Apply today to join the Lori Henry State Farm Agency.Equal Opportunity EmployerLori Henry State Farm is an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.