Implementation Manager - Remote

Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What We OfferCompetitive salaryPaid vacation/holidays/sick timeComprehensive benefits package including 401K, pension, medical, dental, and vision careOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us Out: A Day in the Life of the Building of the FutureWhat You Will DoThe Implementation Manager is responsible for leading the successful deployment of RFID solutions from solution design through go-live. This role serves as the primary liaison between customers, engineering, project management, and field teams to ensure RFID implementations are delivered on time, within scope, and aligned with business requirements. The Implementation Manager owns solution design activities, translating operational needs into scalable, reliable technical architectures, and acts as the customer interface for data integration requirements. Lead end-to-end implementation of RFID deployments across customer sites, including planning, coordination, execution, and go-live supportServe as the primary technical and operational point of contact during customer deploymentsCoordinate with internal teams and external partners to manage installation schedules, site readiness, and hardware/software setupOversee system testing, validation, and customer acceptance to ensure performance and accuracy standards are metIdentify, track, and mitigate deployment risks, issues, and dependenciesDesign RFID solutions based on customer requirements, use cases, and operational workflowsCreate detailed solution designs, including hardware selection, tag strategy, reader placement, network considerations, and software integrationTranslate business and functional requirements into clear technical documentation and implementation plansProvide technical guidance and best practices for customer development of REST APIs and system integrationsSupport troubleshooting, optimization, and stabilization efforts post-deploymentHow You Will Do ItPartner closely with product, engineering, sales, project management, and customer success teams to ensure consistent solution deliverySupport pre-sales and discovery activities by providing technical input, solution recommendations, and feasibility assessmentsCommunicate technical concepts effectively to both technical and non-technical stakeholdersSupport customer training, documentation, and knowledge transfer initiatives to ensure deployment readinessTrack implementation progress, milestones, and deliverables across multiple concurrent deploymentsMaintain accurate technical documentation, diagrams, and deployment recordsCapture post-implementation lessons learned and provide feedback to improve processes, tools, and product capabilitiesEnsure all solutions align with Johnson Controls best practices, scalability guidelines, and company standardsWhat We Look For (Required Qualifications)Minimum of 5 years of experience in solution implementation, systems integration, or technical project deliveryHands-on experience with RFID technologies and associated hardware and software ecosystemsStrong understanding of networking fundamentals, systems integration, and enterprise software deploymentsProven ability to design, document, and implement technical solutionsStrong organizational, coordination, and problem-solving skillsWorking knowledge of REST APIs and API testing tools such as PostmanPreferred QualificationsExperience deploying RFID solutions in retail, manufacturing, healthcare, logistics, or supply chain environmentsFamiliarity with site surveys, RF performance tuning, and environmental considerationsExperience in customer-facing roles or professional services organizationsKnowledge of cloud-based platforms, APIs, and data integration architecturesKey Skills & CompetenciesSolution design and systems thinkingTechnical troubleshooting and root-cause analysisStrong written and verbal communication skillsCustomer-focused mindset with a consultative approachAbility to manage multiple implementations simultaneouslyCross-functional collaboration and leadershipTravel RequirementsAbility to travel to customer sites as needed to support deployments and site assessments (up to 25%)HIRING SALARY RANGE: $85,000-117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.