{"schemaVersion":"jobsearcher.job.v1","id":"70963a64dc97d41afa7f0d6b","url":"https://jobsearcher.com/jobs/70963a64dc97d41afa7f0d6b","canonicalUrl":"https://jobsearcher.com/jobs/70963a64dc97d41afa7f0d6b","title":"Data Center Operations Program Manager","description":"Position SummaryThe Data Center Operations Program Manager is responsible for driving operational excellence, scalability, and cross-functional alignment across Nscale's data center portfolio. This role serves as a key operational leader and strategic partner to the Director, supporting execution of critical priorities and ensuring consistent, high-quality operations across all sites.The position oversees end-to-end operational programs, including vendor coordination, site readiness, performance management, and process standardization, without duplicating day-to-day operational execution. The role is central to building a scalable operating model as Nscale expands its data center footprint.Key Responsibilities Operational Leadership & Program ManagementLead and manage cross-functional operational programs across multiple data center sitesDrive consistency in operational practices, standards, and processesSupport execution of strategic initiatives tied to scaling and operational maturityAct as a central coordination point across Operations, EHS, Security, IT, and ConstructionMulti-Site Scaling & ReadinessSupport onboarding and ramp-up of new data center sitesDevelop and implement standardized processes for site readiness and operational handoffIdentify gaps in operational capabilities and drive solutionsEnsure consistency across regions while adapting to local requirementsVendor & Service IntegrationOversee coordination with operations vendorsEnsure alignment between vendor execution and Nscale operational standardsMonitor overall service delivery effectiveness and support issue resolutionFacilitate governance structures and performance reviewsEscalation & Issue ManagementServe as a central point of coordination for operational escalationsDrive timely resolution of issues impacting safety, reliability, or performanceTrack trends and recurring issues, ensuring root cause resolutionCoordinate cross-functional response during high-impact eventsProcess Standardization & Continuous ImprovementDevelop and implement scalable operational frameworks and playbooksIdentify inefficiencies and opportunities for improvement across sitesDrive adoption of best practices and operational consistencySupport implementation of tools and systems to enable scaleCross-Functional CoordinationPartner closely with:○ EHS (safety and compliance)○ Security (physical security and incident coordination)○ IT (network and systems integration)○ Construction (site delivery and transition to operations)Ensure alignment across all functions supporting data center operationsReporting & Leadership SupportDevelop and deliver operational reporting and insights to leadershipProvide visibility into performance, risks, and operational readinessSupport decision-making through data-driven analysisAct as a trusted advisor and extension of the DirectorQualifications RequiredBachelor's degree in Engineering, Operations, Business, or related field (or equivalent experience)7+ years of experience in data center operations, program management, or mission-critical environmentsExperience managing complex, multi-site operations or programsStrong understanding of data center infrastructure and operational requirementsPreferredExperience in hyperscale or large-scale data center environmentsBackground in vendor management and service delivery modelsFamiliarity with EHS, security, and compliance frameworksExperience supporting rapid organizational or infrastructure scalingSkills and CompetenciesStrong leadership and organizational skillsAbility to operate in complex, cross-functional environmentsExcellent communication and stakeholder management skillsStrategic thinking with strong execution capabilityHigh level of ownership and accountabilityAbility to manage ambiguity in a fast-paced, scaling environmentKey Success MetricsOperational consistency across sitesSuccessful onboarding and readiness of new data centersTimeliness and effectiveness of issue resolutionReduction in operational inefficiencies and recurring issuesQuality and clarity of reporting to leadershipWork EnvironmentMay require travel to data center sitesCombination of office-based, remote, and on-site engagementWhy This Role MattersThis role is critical to building a scalable, high-performing data center operations function. It ensures that as Nscale grows, operations remain consistent, controlled, and aligned across all sites, while enabling leadership to maintain visibility and accountability without becoming a bottleneck.For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.","company":"Nscale","rawCompany":"nscale","city":"Barstow","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-24T13:26:03.151Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Center Operations Program Manager","description":"Position SummaryThe Data Center Operations Program Manager is responsible for driving operational excellence, scalability, and cross-functional alignment across Nscale's data center portfolio. This role serves as a key operational leader and strategic partner to the Director, supporting execution of critical priorities and ensuring consistent, high-quality operations across all sites.The position oversees end-to-end operational programs, including vendor coordination, site readiness, performance management, and process standardization, without duplicating day-to-day operational execution. The role is central to building a scalable operating model as Nscale expands its data center footprint.Key Responsibilities Operational Leadership & Program ManagementLead and manage cross-functional operational programs across multiple data center sitesDrive consistency in operational practices, standards, and processesSupport execution of strategic initiatives tied to scaling and operational maturityAct as a central coordination point across Operations, EHS, Security, IT, and ConstructionMulti-Site Scaling & ReadinessSupport onboarding and ramp-up of new data center sitesDevelop and implement standardized processes for site readiness and operational handoffIdentify gaps in operational capabilities and drive solutionsEnsure consistency across regions while adapting to local requirementsVendor & Service IntegrationOversee coordination with operations vendorsEnsure alignment between vendor execution and Nscale operational standardsMonitor overall service delivery effectiveness and support issue resolutionFacilitate governance structures and performance reviewsEscalation & Issue ManagementServe as a central point of coordination for operational escalationsDrive timely resolution of issues impacting safety, reliability, or performanceTrack trends and recurring issues, ensuring root cause resolutionCoordinate cross-functional response during high-impact eventsProcess Standardization & Continuous ImprovementDevelop and implement scalable operational frameworks and playbooksIdentify inefficiencies and opportunities for improvement across sitesDrive adoption of best practices and operational consistencySupport implementation of tools and systems to enable scaleCross-Functional CoordinationPartner closely with:○ EHS (safety and compliance)○ Security (physical security and incident coordination)○ IT (network and systems integration)○ Construction (site delivery and transition to operations)Ensure alignment across all functions supporting data center operationsReporting & Leadership SupportDevelop and deliver operational reporting and insights to leadershipProvide visibility into performance, risks, and operational readinessSupport decision-making through data-driven analysisAct as a trusted advisor and extension of the DirectorQualifications RequiredBachelor's degree in Engineering, Operations, Business, or related field (or equivalent experience)7+ years of experience in data center operations, program management, or mission-critical environmentsExperience managing complex, multi-site operations or programsStrong understanding of data center infrastructure and operational requirementsPreferredExperience in hyperscale or large-scale data center environmentsBackground in vendor management and service delivery modelsFamiliarity with EHS, security, and compliance frameworksExperience supporting rapid organizational or infrastructure scalingSkills and CompetenciesStrong leadership and organizational skillsAbility to operate in complex, cross-functional environmentsExcellent communication and stakeholder management skillsStrategic thinking with strong execution capabilityHigh level of ownership and accountabilityAbility to manage ambiguity in a fast-paced, scaling environmentKey Success MetricsOperational consistency across sitesSuccessful onboarding and readiness of new data centersTimeliness and effectiveness of issue resolutionReduction in operational inefficiencies and recurring issuesQuality and clarity of reporting to leadershipWork EnvironmentMay require travel to data center sitesCombination of office-based, remote, and on-site engagementWhy This Role MattersThis role is critical to building a scalable, high-performing data center operations function. It ensures that as Nscale grows, operations remain consistent, controlled, and aligned across all sites, while enabling leadership to maintain visibility and accountability without becoming a bottleneck.For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.","datePosted":"2026-04-24T13:26:03.151Z","dateModified":"2026-04-24T13:26:03.151Z","hiringOrganization":{"@type":"Organization","name":"Nscale","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Barstow","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"70963a64dc97d41afa7f0d6b"},"url":"https://jobsearcher.com/jobs/70963a64dc97d41afa7f0d6b"}}