WMS Coordinator

ApplyJob TypeFull-timeDescriptionSUMMARY:The Warehouse Marketing Support Coordinator will support the Costco Auto Program in a variety of capacities to increase member awareness and contribute to the streamlining of program operations. This position will work closely with assigned warehouses, dealer contacts and Warehouse Marketing Support Managers to build a strong working relationship through creating and maintaining warehouse vehicle displays and providing ongoing support.Essential Duties And ResponsibilitiesCreate and maintain all motor vehicle and unit display schedules for assigned warehouses and dealershipsCoordinate, promote and support OEM events with warehouse and dealer contactsMaintain declined dealer display requests and follow-up to reschedule as neededAbility to overcome objections with thoughtful responsesAdminister training to new Vehicle Display Contacts on all processes and procedures related to displayAnswer incoming calls in a friendly, tactful manner providing complete and accurate informationMaintain working knowledge of program operationsMaintain detailed records of dealer and warehouse communications in databaseMaintain strong communication with WMS Managers, Leadership, staff and all other departments.Attend weekly team meetingsPotential to assist other departments in seasonal projectsReviewing daily workload reports and managing duties based on priorityGather and review supporting documents related to vehicle damage/incident reportsOther duties as assignedRequirementsREQUIREMENTS/QUALIFICATIONS:2 years of Customer service or Administrative experienceAble to communicate professionally with all levels of management both internally and externallyExcellent follow-up, relationship building and interpersonal skills.Excellent phone conduct and handling (phone sales experience is a plus)Detail-oriented; able to multi-task and organize.Ability to speak or present in small groups as neededFriendly demeanor & positive attitude.Self-motivated, takes initiative and must be able to work independently with minimal supervision.Continually strives to improve skills and knowledge.Excellent written and verbal communication skills.Must be a team player and work well with others.Must be flexible, adaptable to change and adjust priorities based on business needs.Must be able to meet deadlines.Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet.Salary Description$18-19/hour