Home Store Logistics Associate

Our Accolades. Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina . Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.BenefitsOur Benefits. Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include: Competitive Salaries, Reviewed AnnuallyAnnual Operational Performance Bonus Opportunities$0 Employee Premiums on Medical InsuranceAnnual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care Medical & Dental Insurance Benefits First of the Month after Hire403B Retirement Plan with Employer MatchGenerous Paid Time Off Package- 20-29 Days of PTO Per YearUp to 6 Paid HolidaysEmployer Paid STD, LTD, & Life InsuranceEmployer Paid Teletherapy & Telemedicine CoverageHealth & Dependent Care Flexible Spending Accounts A Robust Employee Wellness Program Up to $3k in Tuition Reimbursement Each YearHome Store Logistics Associate Reports ToHome Store Logistics Operations ManagerStatusNon-Exempt, hourlyShiftPRN, 20 hours/weekMonday-Friday with occasional SaturdayLocationRefer to Offer LetterSummaryThe Logistics Associate is responsible for assisting with the daily scheduling of pickups/deliveries and works closely with the Logistics Operations Manager and Logistics Assistant Manager to ensure a strong level of customer/donor service is maintained. He/she will also be involved in helping to maintain standards within the Warehouse to include a neat, organized, and clean environment at all times. He/she will also assist with other projects assigned and be heavily involved in the Warehouse Sale prep and recovery each month. He/she will assist with maintaining the proper warehouse inventory levels and standards. On occasion, load and unload donations from donor vehicles, residences or businesses to truck and vice versa. Serves as a Four Seasons ambassador throughout the service areas.Essential Duties & ResponsibilitiesAssist with the daily scheduling of pickups/deliveriesMaintain confidentiality and adhere to the Four Seasons values and commitment to co-workersProvides excellent customer service and maintains a positive attitudeUnderstands and implements Home Store policies and proceduresProvides customer service by operating Point of Sale system, bagging merchandise, and being available to assist customers by answering questions on the sales floorHelps provide a welcoming clean environment which reflects the Four Seasons brand by vacuuming, dusting and cleaning furniture, shelves, merchandise and other items on the sales floorWork to build relationships in our service area communities to promote all Home Store locations to increase donations and salesWork to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competenciesRepresent The Values Of Four Seasons In The Community As An Ambassador When Picking Up Donated Items And Delivering Sold Items ByRespecting the customer/donor and providing excellent, courteous, and gracious customer serviceAct in a positive and professional manner when providing service to the community as an employee of Four Seasons utilizing the Four Seasons valuesHandle donated and delivered items with respect, care, and safetyPack or wrap donations to protect them from damage during transportation, storage and/or shippingAdhere to company moving policies and procedures to pack, unpack, load and unload all goodsProvide tax receipts for donated itemsRespect donor’s property and wishesMaintain confidentiality and adhere to the Four Seasons commitment to co-workersAssist with parking lot and Foundation events as well as Home Store projects as neededRespect The Property Of Four Seasons ByDriving with care, courtesy, and respect for other drivers, pedestrians, and animals on the roadObeying all traffic laws and regulationsOperating trucks in a way that is safe for cargo, other vehicles, and pedestriansReporting any mechanical concerns to the Retail Director and Logistics ManagerCertify by signature the completion of the daily driver’s vehicle inspection reportMust have and maintain an acceptable driving record which consists of:No more than three (3) moving violations or more than one chargeable accident during the previous thirty-six (36) monthsNo major convictions such as driving under the influence of alcohol or drugs, reckless driving, etc. within the past seven (7) yearsNo drivers’ license suspensions or revocations within the past seven (7) yearsResponsible for notifying manager of any traffic violations, tickets and/or warnings ticketsKnowledge, Skills, And AbilitiesKnowledge of proper body mechanicsProficient in MS Office: Outlook, Word, Excel, etc.Excellent organization skillsExcellent customer service skillsExcellent written and oral communication skillsExcellent interpersonal skillsExcellent attention to detail and accuracyHigh level of integrity and dependability with a strong sense of urgency and results-orientationStrong problem solving and creativity skillsBasic data entry skillsAbility to motivate teamsAbility to use good judgment and ask for help when neededAbility to work independently with minimum supervisionAbility to work under pressure to meet deadlinesAbility to coordinate and follow through on projectsAbility to take initiative and utilize innovative techniquesAbility to plan, prioritize and coordinate daily tasksAbility to work flexible hours, if neededAbility to participate as a team playerAvailability and potential to work in multiple retail locationsMinimum Qualifications EducationHigh School Diploma/GEDExperienceSome driving and loading of delivery and/or large vehicles (Due to liability insurance requirements, must be 21 years old to operate a delivery and/or large vehicle)Licensures & CertificationsValid driver’s license and proof of automobile insuranceSummary Of Physical RequirementsHand dexterity to include gripping, carrying, pushing & pullingFine finger movements to include writing & typing, frequentlyFlexion/Extension of arms & wristsAdditional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneelingNear & far visual acuityAbility to hear, understand, & distinguish speech and other soundsProlonged standing & walkingProlonged sitting, in excess of four hours per dayAbility to drive and/or transport self to and from work locationsAscending or descending stairs & rampsAbility to lift, carry, push & pull up to 100 pounds with the help of another person or equipment, occasionallyOperating motor vehicles.Operating machinery and/or power tools.Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.Occasionally experience environmental conditions including but not limited to: low or high temperatures, outdoor elements such as wind or precipitation, loud noises, small or enclosed spacesIntent and Function All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.