{"schemaVersion":"jobsearcher.job.v1","id":"6fdfdab07536368b3f0f3e27","url":"https://jobsearcher.com/jobs/6fdfdab07536368b3f0f3e27","canonicalUrl":"https://jobsearcher.com/jobs/6fdfdab07536368b3f0f3e27","title":"Practice Support Assistant","description":"Practice Support Assistant\n\nOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.\nPositions in this function perform advanced Practice Support Assistant duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles administrative tasks, which vary by department.\nSchedule: Monday - Friday, 8:30am - 5pm\nLocation: 111 Grossman Dr. Braintree, MA\nDepartment: Pediatrics\nPrimary Responsibilities:\nServe as a role model and mentor for support staff; assist with onboarding and training\nManage complex scheduling tasks, including appointment booking and patient outreach\nEnsure accurate data collection and reporting, handle follow-up activities and referral tracking\nDeliver exceptional customer service, resolving escalated issues and supporting patient satisfaction\nOversee waiting room operations, verify patient information, and assist with check-in/check-out processes\nComplete and process forms, prior authorizations, prescription renewals, and other documentation\nCollaborate with supervisors on coverage and workflow; lead huddles as needed\nParticipate in quality improvement initiatives and special projects\nWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:\nPaid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays\nMedical Plan options along with participation in a Health Spending Account or a Health Saving account\nDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage\n401(k) Savings Plan, Employee Stock Purchase Plan\nEducation Reimbursement\nEmployee Discounts\nEmployee Assistance Program\nEmployee Referral Bonus Program\nVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)\nYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.\nRequired Qualifications:\nHigh School Diploma/GED\n1+ years of customer service or healthcare experience\nPreferred Qualifications:\nAssociate's Degree in Medical Office Administration Program\nProven solid technical proficiency in Microsoft Office, scheduling software and electronic medical records systems (Epic or equivalent)\nProven solid problem solving and complex patient management skills\nPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.\nUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.\nUnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.","company":"UMR","rawCompany":"umr","city":"Braintree","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T03:18:54.075Z","occupations":[{"code":"31-9092.00","title":"Medical Assistants","slug":"medical-assistants"},{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Practice Support Assistant","description":"Practice Support Assistant\n\nOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.\nPositions in this function perform advanced Practice Support Assistant duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles administrative tasks, which vary by department.\nSchedule: Monday - Friday, 8:30am - 5pm\nLocation: 111 Grossman Dr. Braintree, MA\nDepartment: Pediatrics\nPrimary Responsibilities:\nServe as a role model and mentor for support staff; assist with onboarding and training\nManage complex scheduling tasks, including appointment booking and patient outreach\nEnsure accurate data collection and reporting, handle follow-up activities and referral tracking\nDeliver exceptional customer service, resolving escalated issues and supporting patient satisfaction\nOversee waiting room operations, verify patient information, and assist with check-in/check-out processes\nComplete and process forms, prior authorizations, prescription renewals, and other documentation\nCollaborate with supervisors on coverage and workflow; lead huddles as needed\nParticipate in quality improvement initiatives and special projects\nWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:\nPaid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays\nMedical Plan options along with participation in a Health Spending Account or a Health Saving account\nDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage\n401(k) Savings Plan, Employee Stock Purchase Plan\nEducation Reimbursement\nEmployee Discounts\nEmployee Assistance Program\nEmployee Referral Bonus Program\nVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)\nYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.\nRequired Qualifications:\nHigh School Diploma/GED\n1+ years of customer service or healthcare experience\nPreferred Qualifications:\nAssociate's Degree in Medical Office Administration Program\nProven solid technical proficiency in Microsoft Office, scheduling software and electronic medical records systems (Epic or equivalent)\nProven solid problem solving and complex patient management skills\nPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.\nUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.\nUnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.","datePosted":"2026-08-04T03:18:54.075Z","dateModified":"2026-08-04T03:18:54.075Z","hiringOrganization":{"@type":"Organization","name":"UMR","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Braintree","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6fdfdab07536368b3f0f3e27"},"url":"https://jobsearcher.com/jobs/6fdfdab07536368b3f0f3e27"}}