{"schemaVersion":"jobsearcher.job.v1","id":"6fa124de2ee2f101b7d5fb3e","url":"https://jobsearcher.com/jobs/6fa124de2ee2f101b7d5fb3e","canonicalUrl":"https://jobsearcher.com/jobs/6fa124de2ee2f101b7d5fb3e","title":"Client Manager","description":"IntroductionAt Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.\r\nHow you'll make an impactThe Client Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Client Service Leader or Client Service Manager.\r\nDirectly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.\r\nSuccessfully and profitably manages an assigned group of accounts.\r\nBuilds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.\r\nSecures existing business and drives the sale of additional services and lines of coverage.\r\nCultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.About YouRequired:\r\n3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.\r\nProficiency in Microsoft Office.Preferred:\r\nMust obtain Life & Health License within the first 60 days of employment, if not already licensed\r\nPrevious insurance knowledge and experience managing client relationships.\r\nSolid financial acumen.\r\nBehaviors:\r\nProficient in using technology as a tool to maximize productivity and quality.\r\nStrong written and verbal communication skills.\r\nComfortably engages others in consultative discussion.\r\nEffectively manages/balances multiple and sometimes competing priorities.\r\nWorks in a self-directed manner.\r\n#LI-AV1\r\nCompensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, .\r\nCompetitive compensation\r\nComprehensive benefits programs designed to support your well-being\r\nCareer development opportunities and ongoing learning\r\nA collaborative, people-first culture with accessible leadership\r\nThe opportunity to do meaningful work with global reach and local impact\r\nAt Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesn’t align perfectly, we encourage you to join our to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.\r\nGallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)","company":"Gallagher Benefit Service","rawCompany":"gallagher benefit service","city":"Independence","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-11T01:25:09.805Z","occupations":[{"code":"41-3021.00","title":"Insurance Sales Agents","slug":"insurance-sales-agents"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524292","title":"Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds","slug":"pharmacy-benefit-management-and-other-third-party-administration-of-insurance-and-pension-funds"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Manager","description":"IntroductionAt Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.\r\nHow you'll make an impactThe Client Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Client Service Leader or Client Service Manager.\r\nDirectly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.\r\nSuccessfully and profitably manages an assigned group of accounts.\r\nBuilds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.\r\nSecures existing business and drives the sale of additional services and lines of coverage.\r\nCultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.About YouRequired:\r\n3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.\r\nProficiency in Microsoft Office.Preferred:\r\nMust obtain Life & Health License within the first 60 days of employment, if not already licensed\r\nPrevious insurance knowledge and experience managing client relationships.\r\nSolid financial acumen.\r\nBehaviors:\r\nProficient in using technology as a tool to maximize productivity and quality.\r\nStrong written and verbal communication skills.\r\nComfortably engages others in consultative discussion.\r\nEffectively manages/balances multiple and sometimes competing priorities.\r\nWorks in a self-directed manner.\r\n#LI-AV1\r\nCompensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, .\r\nCompetitive compensation\r\nComprehensive benefits programs designed to support your well-being\r\nCareer development opportunities and ongoing learning\r\nA collaborative, people-first culture with accessible leadership\r\nThe opportunity to do meaningful work with global reach and local impact\r\nAt Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesn’t align perfectly, we encourage you to join our to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.\r\nGallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)","datePosted":"2026-08-11T01:25:09.805Z","dateModified":"2026-08-11T01:25:09.805Z","hiringOrganization":{"@type":"Organization","name":"Gallagher Benefit Service","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Independence","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6fa124de2ee2f101b7d5fb3e"},"url":"https://jobsearcher.com/jobs/6fa124de2ee2f101b7d5fb3e"}}