{"schemaVersion":"jobsearcher.job.v1","id":"6f903cdfd0d642053aaa662b","url":"https://jobsearcher.com/jobs/6f903cdfd0d642053aaa662b","canonicalUrl":"https://jobsearcher.com/jobs/6f903cdfd0d642053aaa662b","title":"Command Center Supervisor","description":"Job Description:\nTo supervise and manage Command Center personnel as well as overview operating system. Supervisors must be able to create work schedules as well as trouble shoot system software. Supervisors will also act as a continual security presence for our clients and their assets. Supervisor must be the liaison between our clients, guard personnel, and law enforcement, providing critical information gathered and reported to company management, clients, and law enforcement personnel. Supervisors must be able to professionally assist clients, guards, and law enforcement personnel in the gathering and reporting of sensitive information. Supervisors must possess a patient and friendly attitude during high-stress situations, and MUST have a willingness to work flexible schedules to include holidays.\nRequirements:\nA minimum of 6 months of operator experience\nClear understanding of system software\nAbility to troubleshoot system software\nCreate staff work schedules\nFlexible scheduling\nAbility to learn and understand basic computer training on a unique operating system(s)\nMust be able to pass company background check, with no prior criminal convictions, pending criminal charges, or active arrest warrants\nJob Responsibilities:\nSupervise operator personnel\nMake weekly operator work schedules\nUnderstand, maintain, and troubleshoot unique operating systems\nMonitor multiple customer sites via camera systems (referred to as virtual “rounds” of site)\nDocument and report on virtual rounds performed\nDocument and report any irregular activity observed during virtual rounds\nContinually check and troubleshoot existing software's for proper performance (training is provided)\nCustomer relations skills involved in both verbal and email contact with clients and law enforcement personnel\nBasic office skills including, but not limited to answering phones, taking messages, inputting data, creating written reports, and filing\nAssist clients, guard personnel, and law enforcement personnel with date requests and product information\nComplete data and client updates on computer systems\nSkills:\nAbility to communicate clearly and professionally, both verbally and in writing\nStrong communication skills\nWorking knowledge of basic computer skills (i.e. email systems, following basic computer commands, etc.)\nEducational Requirements:\nHigh School diploma\nJob details\nPosted: September 25, 2021\nLocation: Detroit, MI\nTeam: Command Center Team\nJob type: Full Time","company":"Actron Systems","rawCompany":"actron systems","city":"Detroit","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:49:52.473Z","occupations":[{"code":"55-3015.00","title":"Command and Control Center Specialists","slug":"command-and-control-center-specialists"},{"code":"55-1015.00","title":"Command and Control Center Officers","slug":"command-and-control-center-officers"},{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"922190","title":"Other Justice, Public Order, and Safety Activities","slug":"other-justice-public-order-and-safety-activities"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Command Center Supervisor","description":"Job Description:\nTo supervise and manage Command Center personnel as well as overview operating system. Supervisors must be able to create work schedules as well as trouble shoot system software. Supervisors will also act as a continual security presence for our clients and their assets. Supervisor must be the liaison between our clients, guard personnel, and law enforcement, providing critical information gathered and reported to company management, clients, and law enforcement personnel. Supervisors must be able to professionally assist clients, guards, and law enforcement personnel in the gathering and reporting of sensitive information. Supervisors must possess a patient and friendly attitude during high-stress situations, and MUST have a willingness to work flexible schedules to include holidays.\nRequirements:\nA minimum of 6 months of operator experience\nClear understanding of system software\nAbility to troubleshoot system software\nCreate staff work schedules\nFlexible scheduling\nAbility to learn and understand basic computer training on a unique operating system(s)\nMust be able to pass company background check, with no prior criminal convictions, pending criminal charges, or active arrest warrants\nJob Responsibilities:\nSupervise operator personnel\nMake weekly operator work schedules\nUnderstand, maintain, and troubleshoot unique operating systems\nMonitor multiple customer sites via camera systems (referred to as virtual “rounds” of site)\nDocument and report on virtual rounds performed\nDocument and report any irregular activity observed during virtual rounds\nContinually check and troubleshoot existing software's for proper performance (training is provided)\nCustomer relations skills involved in both verbal and email contact with clients and law enforcement personnel\nBasic office skills including, but not limited to answering phones, taking messages, inputting data, creating written reports, and filing\nAssist clients, guard personnel, and law enforcement personnel with date requests and product information\nComplete data and client updates on computer systems\nSkills:\nAbility to communicate clearly and professionally, both verbally and in writing\nStrong communication skills\nWorking knowledge of basic computer skills (i.e. email systems, following basic computer commands, etc.)\nEducational Requirements:\nHigh School diploma\nJob details\nPosted: September 25, 2021\nLocation: Detroit, MI\nTeam: Command Center Team\nJob type: Full Time","datePosted":"2026-04-12T20:49:52.473Z","dateModified":"2026-04-12T20:49:52.473Z","hiringOrganization":{"@type":"Organization","name":"Actron Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Detroit","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6f903cdfd0d642053aaa662b"},"url":"https://jobsearcher.com/jobs/6f903cdfd0d642053aaa662b"}}