{"schemaVersion":"jobsearcher.job.v1","id":"6f8459e6da60cb1a26bbc1d7","url":"https://jobsearcher.com/jobs/6f8459e6da60cb1a26bbc1d7","canonicalUrl":"https://jobsearcher.com/jobs/6f8459e6da60cb1a26bbc1d7","title":"Security Shift Manager arrow_forward","description":"Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.\n\nComplaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.\n\nDescription\nJob Overview\nThe Security Shift Manager will oversee and guide the Security Officers to increase guest satisfaction and ensure internal controls and safety measures are effectively enforced. The Security Shift Manager will function as a liaison with federal, state, and local law enforcement, as well as first responders as needed. The Security Shift Manager will be an integral part of providing a secure environment for all guests and team members.\n\nPurpose\nOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.\n\nValue System\nOur enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.\n\nDuties and Responsibilities\n\nManages and directs Security team\n\nManages the dispatch of all aspects of the staffing, including radio control\n\nSchedules the activities of the Security team, ensuring appropriate coverage of the property\n\nCreates and maintains written incident reports involving guests or employees within the incident reporting system; prepares additional detailed reports as may be required\n\nProvides Key Control and Coordinates all gaming facility keys\n\nStays in compliance with all federal, state, and local regulations and requirements\n\nVerifies gaming machine access; Verifies gaming machine payout verification logs meet all requirements of the Gaming Commission\n\nManages all aspects of guest and employee safety\n\nReports employee violations of established policies and procedures\n\nCommunicates emergency procedures; Maintains entrance/exit door security and crowd control according to the Company’s rules and procedures\n\nEstablish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals\n\nBuilds strong working relationships with directors and managers throughout the organization\n\nSelect, train, and develop team members through education, training, coaching, and corrective action\n\nParticipates daily in the operation to ensure:\n\nStaffing levels are adequate\n\nTeam Members are performing guest services as per Wind Creek standards.\n\nReview, investigate, and implement corrective plans on all incident, medical, and surveillance reports to ensure departmental compliance with internal controls, policies, and all applicable regulations\n\nIn the absence of, or when directed by the Director of Security, perform system administration to the Electronic Key Control System\n\nPerform duties and responsibilities associated with the IGB statewide voluntary Self-Exclusion Program\n\nAssist in arrests or physically restraining a resistant individual as needed\n\nResponsible for the overall security operations in the absence of the Director of Security\n\nReports directly to Director of Security all information pertaining of safety and security\n\nMaintains staffing time attendance and budgets for the department\n\nOther duties and responsibilities as assigned\n\nJob Requirements\n\nHigh School diploma or GED – required\n\nBachelor’s Degree in Related Field AND two (2) years’ Security/Law Enforcement Supervisory – required\n\nOR Four (4) years’ experience in a Security/ Law Enforcement Management position – required\n\nOR Three (3) years’ experience in a Security Supervisory position with Wind Creek Hospitality – required\n\nMinimum of five (5) years’ experience in law enforcement, public safety administration, active duty military security functions, corrections or other security capacity – required\n\nTwo (2) years of experience in customer relations or guest services – required\n\nMust be able to meet and maintain a departmental physical fitness standard – required; the security department may conduct a test that is comparable to the below requirements: required\n\nMust be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds\n\nMust be able to climb 4 flights of stairs in 80 seconds\n\nMust be able to run 350 ft in 90 seconds\n\nAnnually re-test for all physical requirements\n\nMust have excellent verbal and written communication skills\n\nAbility to counsel, guide, train, and instruct assigned personnel in the proper performance of their duties\n\nAbility to develop and modify standard operating procedures (SOPs)\n\nWorks well with manual and automated systems and develops or implements procedures, formats, budgets, testing, training, and documentation\n\nMust have the ability to interact with a variety of people\n\nMust be able to adapt and thrive in a fluid, high-stress, and fast-paced environment\n\nMust be at least 21 years of age\n\nWilling to work odd and irregular hours, including nights, weekends, and holidays\n\nWilling to travel and participate in training as recommended or required\n\nMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position\n\nMust have a current State driver’s license and an insurable driving record; for purposes of driving company vehicles – required\n\nMust have willingness and ability to work in a smoke/secondary smoke environment\n\nBase Pay\n\nPay range - $63,700 - $78,700 (The base pay will depend factors such as experience level and skillset.)\n\nVoluntary full-time benefit offerings include the following – group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.\n\n#J-18808-Ljbffr","company":"Windcreekcom","rawCompany":"windcreekcom","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-06-28T03:43:48.658Z","occupations":[{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"},{"code":"11-3013.01","title":"Security Managers","slug":"security-managers"},{"code":"33-1099.00","title":"First-Line Supervisors of Protective Service Workers, All Other","slug":"first-line-supervisors-of-protective-service-workers-all-other"}],"industries":[{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"},{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"713210","title":"Casinos (except Casino Hotels)","slug":"casinos-except-casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Security Shift Manager arrow_forward","description":"Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.\n\nComplaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.\n\nDescription\nJob Overview\nThe Security Shift Manager will oversee and guide the Security Officers to increase guest satisfaction and ensure internal controls and safety measures are effectively enforced. The Security Shift Manager will function as a liaison with federal, state, and local law enforcement, as well as first responders as needed. The Security Shift Manager will be an integral part of providing a secure environment for all guests and team members.\n\nPurpose\nOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.\n\nValue System\nOur enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.\n\nDuties and Responsibilities\n\nManages and directs Security team\n\nManages the dispatch of all aspects of the staffing, including radio control\n\nSchedules the activities of the Security team, ensuring appropriate coverage of the property\n\nCreates and maintains written incident reports involving guests or employees within the incident reporting system; prepares additional detailed reports as may be required\n\nProvides Key Control and Coordinates all gaming facility keys\n\nStays in compliance with all federal, state, and local regulations and requirements\n\nVerifies gaming machine access; Verifies gaming machine payout verification logs meet all requirements of the Gaming Commission\n\nManages all aspects of guest and employee safety\n\nReports employee violations of established policies and procedures\n\nCommunicates emergency procedures; Maintains entrance/exit door security and crowd control according to the Company’s rules and procedures\n\nEstablish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals\n\nBuilds strong working relationships with directors and managers throughout the organization\n\nSelect, train, and develop team members through education, training, coaching, and corrective action\n\nParticipates daily in the operation to ensure:\n\nStaffing levels are adequate\n\nTeam Members are performing guest services as per Wind Creek standards.\n\nReview, investigate, and implement corrective plans on all incident, medical, and surveillance reports to ensure departmental compliance with internal controls, policies, and all applicable regulations\n\nIn the absence of, or when directed by the Director of Security, perform system administration to the Electronic Key Control System\n\nPerform duties and responsibilities associated with the IGB statewide voluntary Self-Exclusion Program\n\nAssist in arrests or physically restraining a resistant individual as needed\n\nResponsible for the overall security operations in the absence of the Director of Security\n\nReports directly to Director of Security all information pertaining of safety and security\n\nMaintains staffing time attendance and budgets for the department\n\nOther duties and responsibilities as assigned\n\nJob Requirements\n\nHigh School diploma or GED – required\n\nBachelor’s Degree in Related Field AND two (2) years’ Security/Law Enforcement Supervisory – required\n\nOR Four (4) years’ experience in a Security/ Law Enforcement Management position – required\n\nOR Three (3) years’ experience in a Security Supervisory position with Wind Creek Hospitality – required\n\nMinimum of five (5) years’ experience in law enforcement, public safety administration, active duty military security functions, corrections or other security capacity – required\n\nTwo (2) years of experience in customer relations or guest services – required\n\nMust be able to meet and maintain a departmental physical fitness standard – required; the security department may conduct a test that is comparable to the below requirements: required\n\nMust be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds\n\nMust be able to climb 4 flights of stairs in 80 seconds\n\nMust be able to run 350 ft in 90 seconds\n\nAnnually re-test for all physical requirements\n\nMust have excellent verbal and written communication skills\n\nAbility to counsel, guide, train, and instruct assigned personnel in the proper performance of their duties\n\nAbility to develop and modify standard operating procedures (SOPs)\n\nWorks well with manual and automated systems and develops or implements procedures, formats, budgets, testing, training, and documentation\n\nMust have the ability to interact with a variety of people\n\nMust be able to adapt and thrive in a fluid, high-stress, and fast-paced environment\n\nMust be at least 21 years of age\n\nWilling to work odd and irregular hours, including nights, weekends, and holidays\n\nWilling to travel and participate in training as recommended or required\n\nMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position\n\nMust have a current State driver’s license and an insurable driving record; for purposes of driving company vehicles – required\n\nMust have willingness and ability to work in a smoke/secondary smoke environment\n\nBase Pay\n\nPay range - $63,700 - $78,700 (The base pay will depend factors such as experience level and skillset.)\n\nVoluntary full-time benefit offerings include the following – group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.\n\n#J-18808-Ljbffr","datePosted":"2026-06-28T03:43:48.658Z","dateModified":"2026-06-28T03:43:48.658Z","hiringOrganization":{"@type":"Organization","name":"Windcreekcom","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6f8459e6da60cb1a26bbc1d7"},"url":"https://jobsearcher.com/jobs/6f8459e6da60cb1a26bbc1d7"}}