On-Call Concierge

We are seeking a polished, service-driven On-Call Concierge with at least 1 year of professional concierge, hospitality, or luxury customer service experience. This role is ideal for a flexible, dependable professional who thrives in high-touch environments and can step in seamlessly to deliver exceptional service whenever needed. As an On-Call Concierge, you will serve as the first point of contact for residents, guests, and clients, ensuring a welcoming experience while managing requests with efficiency, discretion, and professionalism.Responsibilities Greet residents, guests, and vendors with warmth and professionalismManage incoming calls, emails, and service requests promptlyCoordinate reservations (restaurants, transportation, events, etc.)Arrange travel, tickets, and special accommodationsProvide knowledgeable recommendations for local dining, entertainment, and servicesAssist with deliveries, packages, and vendor accessMaintain accurate logs and reports of daily activitiesHandle sensitive or confidential information with discretionResolve guest concerns promptly and professionallySupport property management or front desk operations as needed