Client Coordinator

Symetri is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best-in-class engineering, design, process automation, and data management technologies.Job Summary: The Client Coordinator works with the outside sales teams to ensure timely quotes for renewals and new subscriptions. The Client Coordinator will demonstrate a passion for client success by focusing on supporting customers through all levels of the sales process including onboarding, customer service calls, contract renewals, and account changes.Essential FunctionsAct as liaison between the organization and the clientMeet with Sales Reps to review upcoming renewals and plan aheadFacilitate client communicationCoordinate consolidation of contractsPromote adoption of three-year agreementsMaintain compliance with Autodesk standard practices for order processingKnowledge of Autodesk policy changes concerning renewal and new software purchases.Assist in organization of account hierarchiesAssist clients in use of Autodesk accountFacilitate Symetri US standard operating procedures throughout customer engagement processPerform additional duties as requested or assignedRequired Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)Skilled in Microsoft office products, particularly ExcelKnowledge of CRM systemsExperience w/ design-build products and/or sales (Autodesk, Bluebeam, ESRI, etc.)Ability to organize and manage multiple large projects simultaneouslyExcels working in a team environmentExceptional communication, collaboration, and interpersonal skillsWillingness to travel when neededRequired Education, Experience, & CertificationsBachelor's Degree or equivalent work experience2+ years of tech sales-related experienceBackground in SaaS software deploymentBenefits2 weeks PTO annually plus flexible paid time offStandard HolidaysCompany group health insurance, nominal fee for employee coverageShort-term & Long-term Disability included401K Program with company matching up to 4% of your base salaryEligibility of Benefits as follows: Insurance coverage(s), paid holidays, 401k, vacation starts the first of the month following 30 days of employmentJob DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: AdministrativeIndustries: Software DevelopmentEOE/Veteran/DisabledJ-18808-Ljbffr