{"schemaVersion":"jobsearcher.job.v1","id":"6f01b4de2d1c4d0deba08d14","url":"https://jobsearcher.com/jobs/6f01b4de2d1c4d0deba08d14","canonicalUrl":"https://jobsearcher.com/jobs/6f01b4de2d1c4d0deba08d14","title":"Technical Support Manager, Hardware & Software","description":"A medical technology company in California is seeking a Manager, Technical Support to lead technical support operations for their hardware and software platform. The ideal candidate will have 6-10 years of experience in technical support, proficiency in tools like Zendesk and Salesforce, and strong team leadership skills. You will ensure high-quality support across multiple channels while managing KPIs and SLAs to enhance customer experience. Competitive salary offered between $120,000 - $135,000.\r\nJ-18808-Ljbffr","company":"Medium","rawCompany":"medium","city":"Brisbane","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-25T04:56:08.326Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Manager, Hardware & Software","description":"A medical technology company in California is seeking a Manager, Technical Support to lead technical support operations for their hardware and software platform. The ideal candidate will have 6-10 years of experience in technical support, proficiency in tools like Zendesk and Salesforce, and strong team leadership skills. You will ensure high-quality support across multiple channels while managing KPIs and SLAs to enhance customer experience. Competitive salary offered between $120,000 - $135,000.\r\nJ-18808-Ljbffr","datePosted":"2026-04-25T04:56:08.326Z","dateModified":"2026-04-25T04:56:08.326Z","hiringOrganization":{"@type":"Organization","name":"Medium","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brisbane","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6f01b4de2d1c4d0deba08d14"},"url":"https://jobsearcher.com/jobs/6f01b4de2d1c4d0deba08d14"}}