General Manager - Operations

Are you an experienced General Manager seeking the next challenge in your career? O.E. DuRant, Inc. (www.oedurant.com) has an opportunity available for a General Manager. This is a full-time, salaried, exempt position reporting to the Director of Maritime Support Services and Chandlery. O.E. DuRant, Inc., located in Wilmington, NC and Charleston, SC, is a wholly owned subsidiary of Moran Towing Corporation, and, working with Moran Environmental Recovery, provides ship chandlery and line boat services to customers. Moran Towing Corporation is one of the oldest companies in America and has prospered by continuously reinventing itself for over 160 years. Starting in 1860 as a tugboat company, we have grown from those roots to become a dominant provider of commercial ship docking services, marine transportation, LNG support operations, environmental recovery, and commercial diving services. While economies, cultures, markets, and technology will always continue to evolve, our steadfast commitment to partnering with our employees and customers to solve our customers’ marine requirements has enabled us to stay the course year after year. POSITION SUMMARY The General Manager (GM) is responsible for all day-to-day operations of O.E. Durant Charleston (“Company”). The GM directly oversees safety, personnel management, and financial functions, and works closely with upper management in creating budgets and strategy for improving the Company’s overall profitability. This position requires a working knowledge of Moran Towing Corporation’s Safety Management System (SMS). SPECIFIC RESPONSIBILITIES include, but are not limited to, the following: Safety and Operations Leads quality improvement processes as the primary Safety Officer, including motivating and expecting others to always work with safety and quality as primary objectives. Tracks regulatory issues and compliance for the SMS and is the local SMS Document Controller. Ensures the safe operation and maintenance of equipment. Ensures that the products the Company buys, stores, and delivers are of the highest quality and proper specifications as related to customer requests. Ensures Company policies and procedures are implemented throughout the Company. Conducts supervisor inspections of vessels. Ensures that the Operations Manager is adequately manning vessels with personnel who are certified, trained, medically fit, qualified, and appropriately experienced. Ensures that audit results are distributed and discussed with the applicable entity. Executes corrective actions related to incidents and near misses. Legal, Financial and Administration Ensures the Company is compliant with all permits and certifications. Achieves budgeted net operating income for the operation. Creates and implements a strategy designed to grow the business in conjunction with the Director of Maritime Support Services and Chandlery. Helps develop, implement, and administer the annual budget and monthly variance reporting, and recommends capital expenditures. Manages inventory levels and identifies and resolves any issues in inventory or process functions in a timely manner. Approves work orders, purchase orders, and invoices. Oversees and directs the day-to-day AP and AR functions, including monitoring the collections of all receivables, executing appropriate collection processes, and directing and assisting with billing and collection of all monies and charges. Communicates key issues and results with Moran’s support services (Accounting, Finance, Safety, Legal, Engineering Services, and Human Resources). Ensures sales and use taxes and bonded warehouse license fees are filed and paid in a timely manner. Personnel Screens, interviews, hires, and trains employees who report directly to the GM position. The GM must provide the final authorization for any subordinates who are hired by the GM’s direct reports. Conducts performance evaluations, including providing regular feedback to employees via annual “SMART” performance objectives, mid-year and annual reviews, and other communication mechanisms. Develops an action plan for each direct report to identify opportunities for further career development. Coordinates appropriate training for personnel. Directs job results by coaching, counseling and disciplining employees, and planning, monitoring, and appraising job results. Oversees all personnel functions and budgets. Reviews and approves all payroll time sheets, ensuring that any errors are corrected before submission to Payroll. Maintains a professional and technical knowledge base by attending educational workshops, reviewing professional publications, and establishing personal networks. Business The GM is the primary point of contact for all issues relating to O.E. Durant and makes decisions in the best interest of both the customer and the Company. Assumes responsibility for the Company’s culture and vision to make O.E. Durant an exciting place to work which can attract and retain the very best employees. Demonstrates professionalism, understanding, fairness, and self-control, and is willing to share information and engage in productive problem-solving. Recognizes the need for, and maintains, confidentiality when necessary. Views the customer as the primary focus of the job rather than as an interruption of the job. Maintains positive relationships with the Port Authority, USCG, Pilots, and Agents. Ensures all employees have a positive customer care attitude and that customer needs are dealt with the utmost care and urgency. Builds and maintains strong customer and vendor relationships. REQUIRED QUALFICATIONS Bachelor’s Degree. Strong knowledge of MS Word and Excel in an environment requiring administrative, financial, and clerical duties to support the office. Valid Driver’s License and good driving record are required and must be maintained during employment. The incumbent must adhere to the requirements of the Company’s Driver Safety Policy. Demonstrated ability to connect with customers and advance business objectives. Strong interpersonal and verbal and written communication skills, including ease with phone and in-person contacts. Strong organizational and time management skills, including the ability to prioritize multiple tasks. Ability to be a positive leader of a dedicated team. Ability to identify problems and proactively resolve issues. PREFERRED QUALIFICATIONS Business or Marketing related degree. Previous experience in the food service industry which may include experience in transportation, warehousing, marketing, and distribution of food products. Familiarity with Microsoft Navision or Business Central 365. PHYSICAL DEMANDS Must be able to: Sit or stand for extended periods of time. Use a computer for typing and data entry with good finger dexterity. Frequently reach with hands and arms. Work safely and navigate in an industrial setting. Speak, hear, and see (close vision and color vision). Occasionally crouch or stoop. Occasionally lift and/or carry up to 20 lbs. Hear and respond to verbal communication in noisy environments such as piers, docks, and warehouses with moving heavy equipment. Withstand occasional exposure to heat, cold, and or/humidity. In Return, We Offer: Competitive compensation Career development opportunities Team-oriented work environment Medical, Dental, and Vision Insurance Health Care Flexible Spending Account (FSA) Company paid Life, AD&D, and Long-Term Disability Insurance Plans Employee Assistance, Health Advocate, and Wellness Programs Generous 401(k) Plan with employer non-elective, matching, and discretionary contributions Company paid Financial Advice Program Tuition Reimbursement Program Paid Vacation based on years of service O.E. DuRant, Inc. is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status. Job Type: Full-time Pay: $75,000.00 - $90,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Morning shift Ability to Relocate: Hanahan, SC: Relocate before starting work (Required) Work Location: In person