ServiceNow Technical Lead

Hiring: ServiceNow Technical Lead (Only W2, No C2C)📍 Location: Phoenix, AZ 85007💻 100% Remote (LOCAL Phoenix, AZ candidates only)📅 Duration: 1 Year🤝 Interview: In-Person OnlyThe State is looking for an experienced ServiceNow Technical Lead with strong platform expertise, integrations, workflows, and technical leadership experience.Required Qualifications5 or more years of ServiceNow experience in a technical role such as developer, architect, or technical lead.Experience with ServiceNow Public Sector Digital Services (PSDS), including case management, constituent engagement, public sector workflows, or related modules.Strong understanding of ServiceNow architecture, configuration, workflows, scripting, and platform best practices.Experience overseeing vendor development teams or external technical partners.Ability to translate business requirements into technical stories, tasks, and execution plans.Strong communication skills and ability to explain complex technical topics to non-technical stakeholders.Preferred QualificationsHands-on experience with ServiceNow Notifications, Catalog Items, Flow Designer, and Integration Hub.Experience working in agile or iterative development environments.Solid understanding of integrations, identity concepts including SSO, OIDC and SAML, and API fundamentals including JSON and REST.Familiarity with government, public sector, or highly regulated environments.Experience participating in technical evaluation during procurement processes.Knowledge of platform upgrade planning, release management, and long-term maintenance strategies.Experience supporting cross-system integrations or coordinating between multiple technical teams.Ability to build technical diagrams, architecture visuals, and integration flow documentation.