Senior Office Services Site Manager

It's fun to work at a company where people truly believe in what they are doing!Job Description:The Senior Client Relations Manager is responsible for overseeing the daily operations and ensuring exceptional client service for our on-site office services centers. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. This position will also be responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.Essential Job ResponsibilitiesServes as the principal liaison between Opensity Solutions, the client's administration and the site employeesProvides elevated concierge style customer servicer service to all end-users at the siteProvides onsite leadership with the Opensity Solutions team, and encourages staff development in their careersContinuously looks for opportunities to increase the efficiency of our on-site operationsSeeks opportunities to increase our capabilities and makes recommendations to the key contactDemonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the clientRecruits and interviews potential Opensity Solutions candidates for available positions at the siteHires, trains, manages, and evaluates all personnel assigned to the siteSchedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtimeCompiles, collects, and reporting for all data necessary to provide the client with monthly management reportsDisplays high ethical standard, integrity, work ethic, and loyaltyTravel required, as needed.Qualifications & RequirementsHigh School Diploma or equivalent;Previous office services experience in a professional organization such as law firm preferred.Previous experience with Konica Minolta equipment preferred but not requiredDetail oriented with good verbal and written communication skills, with the ability to resolve complaintsStrong initiative required; ability to work independently with minimal direct supervisionWorking knowledge of Microsoft products such as MS Word, Excel, and OutlookAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation range for this role is up to 75,000 per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.This position is part of the Opensity Solutions team. For Information on Opensity's benefits please visit opensitybenefits.com.Opensity is a technology-enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.