{"schemaVersion":"jobsearcher.job.v1","id":"6e49821de1e5e07b66a17ed3","url":"https://jobsearcher.com/jobs/6e49821de1e5e07b66a17ed3","canonicalUrl":"https://jobsearcher.com/jobs/6e49821de1e5e07b66a17ed3","title":"Technical Support Engineer","description":"Curri is seeking a Tech Support Engineer I to serve as the dedicated on-site IT presence at the company's Ventura, CA headquarters\r\nRight now, HQ employees depend on remote IT support for the day-to-day issues that really need someone in the room — conference room fires, network gremlins, hardware swaps, and everything in between\r\nIn this role, you will be that person: the one employees count on when something breaks, and the one who makes things better before they do\r\nOwn day-to-day helpdesk support for HQ employees, resolving hardware, software, and connectivity issues across Mac and Windows environments from first contact through resolution\r\nManage and maintain HQ network infrastructure, including Wi-Fi access points (Ubiquiti/UniFi preferred), connectivity triage, and escalation when needed\r\nKeep conference rooms and A/V systems running reliably, handling Google Meet hardware setup, troubleshooting, and the inevitable day-of fires\r\nTriage and manage incidents end-to-end, maintaining SLAs, keeping staff informed, and closing the loop consistently\r\nSupport SaaS administration across Google Workspace, Okta, and Slack, including user provisioning, access management, and basic configuration tasks\r\nKeep HQ hardware and technology components in good shape, tracking inventory and flagging gaps before they become problems\r\nWhat is in it for you?\r\nBe the go-to IT person at Curri HQ with real ownership across helpdesk, network, A/V, and hardware from day one\r\nWork directly with the Director of IT and a lean, collaborative tech team, with clear room to grow into systems administration, security, and broader IT initiatives over time\r\nA high-growth, mission-driven environment where your work has direct and measurable impact\r\nReliable and punctual in a way that matters when you are the only IT person at HQ — people are counting on you to be there and to respondNetworking fundamentals solid enough to troubleshoot connectivity issues, interpret what you are seeing, and know when to elevateGoogle Workspace experience that goes beyond basic use: you have actually managed users, groups, shared drives, or mail settings in an admin contextComfortable on both Mac and Windows without needing to look things up for routine issues — you can diagnose, fix, and explain what happened in plain languageA customer service instinct that shows up without being asked — you follow up, you communicate clearly with non-technical employees, and you turn frustrated users into relieved onesUbiquiti/UniFi experience, including AP management, VLANs, and network segmentation in a small-to-mid-size environmentOkta or similar identity platform hands-on work: user provisioning, SSO configuration, MFA resets, lockout resolutionComfort using AI tools to write scripts or build lightweight automations that save time and reduce repeat workA track record of pitching in on things outside your lane because you saw a need and stepped up\r\nBenefits Health, dental, vision\r\n401K\r\nEquity compensation grant\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Ventura","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:49:39.223Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Curri is seeking a Tech Support Engineer I to serve as the dedicated on-site IT presence at the company's Ventura, CA headquarters\r\nRight now, HQ employees depend on remote IT support for the day-to-day issues that really need someone in the room — conference room fires, network gremlins, hardware swaps, and everything in between\r\nIn this role, you will be that person: the one employees count on when something breaks, and the one who makes things better before they do\r\nOwn day-to-day helpdesk support for HQ employees, resolving hardware, software, and connectivity issues across Mac and Windows environments from first contact through resolution\r\nManage and maintain HQ network infrastructure, including Wi-Fi access points (Ubiquiti/UniFi preferred), connectivity triage, and escalation when needed\r\nKeep conference rooms and A/V systems running reliably, handling Google Meet hardware setup, troubleshooting, and the inevitable day-of fires\r\nTriage and manage incidents end-to-end, maintaining SLAs, keeping staff informed, and closing the loop consistently\r\nSupport SaaS administration across Google Workspace, Okta, and Slack, including user provisioning, access management, and basic configuration tasks\r\nKeep HQ hardware and technology components in good shape, tracking inventory and flagging gaps before they become problems\r\nWhat is in it for you?\r\nBe the go-to IT person at Curri HQ with real ownership across helpdesk, network, A/V, and hardware from day one\r\nWork directly with the Director of IT and a lean, collaborative tech team, with clear room to grow into systems administration, security, and broader IT initiatives over time\r\nA high-growth, mission-driven environment where your work has direct and measurable impact\r\nReliable and punctual in a way that matters when you are the only IT person at HQ — people are counting on you to be there and to respondNetworking fundamentals solid enough to troubleshoot connectivity issues, interpret what you are seeing, and know when to elevateGoogle Workspace experience that goes beyond basic use: you have actually managed users, groups, shared drives, or mail settings in an admin contextComfortable on both Mac and Windows without needing to look things up for routine issues — you can diagnose, fix, and explain what happened in plain languageA customer service instinct that shows up without being asked — you follow up, you communicate clearly with non-technical employees, and you turn frustrated users into relieved onesUbiquiti/UniFi experience, including AP management, VLANs, and network segmentation in a small-to-mid-size environmentOkta or similar identity platform hands-on work: user provisioning, SSO configuration, MFA resets, lockout resolutionComfort using AI tools to write scripts or build lightweight automations that save time and reduce repeat workA track record of pitching in on things outside your lane because you saw a need and stepped up\r\nBenefits Health, dental, vision\r\n401K\r\nEquity compensation grant\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:49:39.223Z","dateModified":"2026-08-08T01:49:39.223Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ventura","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6e49821de1e5e07b66a17ed3"},"url":"https://jobsearcher.com/jobs/6e49821de1e5e07b66a17ed3"}}