{"schemaVersion":"jobsearcher.job.v1","id":"6e495c4aa78f643c19d01fbb","url":"https://jobsearcher.com/jobs/6e495c4aa78f643c19d01fbb","canonicalUrl":"https://jobsearcher.com/jobs/6e495c4aa78f643c19d01fbb","title":"Production Analyst - Client Services","description":"DataLab’s Client Services Team is at the core of delivering value creation for our clients. Our team’s problem solving, project management and direct marketing skills translate into positive ROI and success for our clients.\n\nProduction Analyst is an entry level position in the client services department. The primary responsibilities are to act as a liaison between the internal DataLab USA client team and other internal departments, including analytics and marketing technology. This role provides essential support to DataLab for campaign database marketing services. This role is a gateway to either Client Services or Marketing Technology career paths.\n\nResponsibilities\n\nAct as primary coordination point for all incoming client assets and documentation\n\nCoordinate campaign production schedules internally\n\nCreate client documentation including client requests, JIRA request and additional client specific information\n\nTrack and document client requests to ensure they are being resolved in a timely manner\n\nAnswer standard, scripted client requests\n\nMonitor quality control for assigned automated tasks\n\nCoordinate non-campaign processing tasks\n\nFile management and usage\n\nLearn and use 3rd party software and proprietary software\n\nLearn basic SQL skills\n\nDocument notes and follow-ups for client calls\n\nSupport client billing and usage reporting\n\nCreation and tracking of task lists and status reports\n\nCoordinate between departments\n\nNotify team members when client files are expected or do not arrive on time\n\nNotify team members when client approvals are due and keep them updated\n\nMove files and assets from FTP sites and/or emails to appropriate folders and notify appropriate team members\n\nTake notes on all client calls and create meeting notes with follow‑up and action items\n\nUse FTP, MoveIT, JIRA and navigate through Wiki\n\nKnow all client file inputs for a campaign, understand which would be critical for campaign processing and how the fields within each file are used in the campaign and results reporting\n\nQualifications\n\nBachelor’s degree required, preferably in Marketing or a STEM field\n\nFamiliar with Microsoft Outlook, Word and Excel\n\nAbility to learn SQL\n\nStrong attention to detail, clear written and verbal communication skills\n\nStrong interpersonal skills and ability to deal effectively in a team environment\n\nDirect Marketing experience or knowledge is a plus\n\nBenefits\n\nHealth, Dental, and Vision Plans : Comprehensive coverage to meet your healthcare needs.\n\nEmployee Assistance Program (EAP) : Resources and support for personal and professional challenges.\n\n401(k) Retirement Savings Plan : Includes option for Traditional or Roth IRA to help you plan for your future.\n\nPaid Time Off : Enjoy paid vacation and sick leave to maintain work‑life balance.\n\nCompany Holidays : Nine paid company holidays throughout the year.\n\nEqual Opportunity Employment Statement\nDataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.\n\nBackground Check\nAll offers of employment are contingent on passing a background check and drug test.\n\n#J-18808-Ljbffr","company":"Datalabusa","rawCompany":"datalabusa","city":"Westminster","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-07-10T03:30:19.286Z","occupations":[{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2011.00","title":"Advertising and Promotions Managers","slug":"advertising-and-promotions-managers"}],"industries":[{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541810","title":"Advertising Agencies","slug":"advertising-agencies"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Production Analyst - Client Services","description":"DataLab’s Client Services Team is at the core of delivering value creation for our clients. Our team’s problem solving, project management and direct marketing skills translate into positive ROI and success for our clients.\n\nProduction Analyst is an entry level position in the client services department. The primary responsibilities are to act as a liaison between the internal DataLab USA client team and other internal departments, including analytics and marketing technology. This role provides essential support to DataLab for campaign database marketing services. This role is a gateway to either Client Services or Marketing Technology career paths.\n\nResponsibilities\n\nAct as primary coordination point for all incoming client assets and documentation\n\nCoordinate campaign production schedules internally\n\nCreate client documentation including client requests, JIRA request and additional client specific information\n\nTrack and document client requests to ensure they are being resolved in a timely manner\n\nAnswer standard, scripted client requests\n\nMonitor quality control for assigned automated tasks\n\nCoordinate non-campaign processing tasks\n\nFile management and usage\n\nLearn and use 3rd party software and proprietary software\n\nLearn basic SQL skills\n\nDocument notes and follow-ups for client calls\n\nSupport client billing and usage reporting\n\nCreation and tracking of task lists and status reports\n\nCoordinate between departments\n\nNotify team members when client files are expected or do not arrive on time\n\nNotify team members when client approvals are due and keep them updated\n\nMove files and assets from FTP sites and/or emails to appropriate folders and notify appropriate team members\n\nTake notes on all client calls and create meeting notes with follow‑up and action items\n\nUse FTP, MoveIT, JIRA and navigate through Wiki\n\nKnow all client file inputs for a campaign, understand which would be critical for campaign processing and how the fields within each file are used in the campaign and results reporting\n\nQualifications\n\nBachelor’s degree required, preferably in Marketing or a STEM field\n\nFamiliar with Microsoft Outlook, Word and Excel\n\nAbility to learn SQL\n\nStrong attention to detail, clear written and verbal communication skills\n\nStrong interpersonal skills and ability to deal effectively in a team environment\n\nDirect Marketing experience or knowledge is a plus\n\nBenefits\n\nHealth, Dental, and Vision Plans : Comprehensive coverage to meet your healthcare needs.\n\nEmployee Assistance Program (EAP) : Resources and support for personal and professional challenges.\n\n401(k) Retirement Savings Plan : Includes option for Traditional or Roth IRA to help you plan for your future.\n\nPaid Time Off : Enjoy paid vacation and sick leave to maintain work‑life balance.\n\nCompany Holidays : Nine paid company holidays throughout the year.\n\nEqual Opportunity Employment Statement\nDataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.\n\nBackground Check\nAll offers of employment are contingent on passing a background check and drug test.\n\n#J-18808-Ljbffr","datePosted":"2026-07-10T03:30:19.286Z","dateModified":"2026-07-10T03:30:19.286Z","hiringOrganization":{"@type":"Organization","name":"Datalabusa","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Westminster","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6e495c4aa78f643c19d01fbb"},"url":"https://jobsearcher.com/jobs/6e495c4aa78f643c19d01fbb"}}