Senior Customer Support Leader - 24/7 Utility-Scale Ops

A leading technology provider is seeking a Senior Customer Support Lead to build and manage utility-grade support operations. This role involves defining and implementing comprehensive support models, serving as the main contact for customer incidents, and refining processes based on feedback. Applicants should have over 5 years of experience in customer support, a strong technical aptitude, and the ability to lead large teams. This position offers significant growth potential as the team scales. #J-18808-Ljbffr