{"schemaVersion":"jobsearcher.job.v1","id":"6dde7794d5dd8fa7e8e61920","url":"https://jobsearcher.com/jobs/6dde7794d5dd8fa7e8e61920","canonicalUrl":"https://jobsearcher.com/jobs/6dde7794d5dd8fa7e8e61920","title":"Perm Epic Administrator-Remote","description":"The Epic Client Systems Administrator installs and maintains Epic client system servers and applications, supporting production, reporting, disaster recovery, training, and non-production environments while ensuring system performance, security, backups, high availability, and compliance with Epic best practices for hardware and software configuration.Job Responsibilities:-Install and maintain Epic client system servers and applications.-Monitor server performance and troubleshoot issues.-Apply hot fixes, security updates, and service packs.-Maintain Epic client systems backups and verify restores.-Manage system security and user access.-Manage and maintain environments serving production, reporting, disaster recovery, training, and non-production needs.-Test failover procedures for high availability.-Participate in capacity planning exercises to ensure adequate system resources.-Follow Epic best practices for hardware and software configuration.-Participate on project teams as a key contributor.-Coordinate issues with Epic and maintain relationship management with Epic.-Build and implement Epic client systems servers and applications in support of health system requirements.-Document configurations, procedures, and system architecture.-Establish development guidelines to maintain optimum performance.-Advise information services management in the creation of development guidelines.-Review existing solutions and recommend new procedures and processes.-Adhere to enterprise change management procedures per IS policy.-Make configuration upgrades.-Identify impact of enhancement requests.-Assist customers in identifying and resolving problems.-Serve as escalation point for complex client systems issues.-Facilitate timely resolution of application defects and issues.-Develop procedures under approved policy structure.-Provide users with high quality service and system expertise.-Analyze, create, and deliver reports as assigned.-Establish guidelines for hardware standards to maintain adequate performance.-Propose and implement enhancements to improve system performance, reliability, and data integrity.-Review hardware for performance issues.-Identify and perform routine maintenance to ensure high performance.-Recommend backup schedules and strategies.-Set up and regularly monitor backups as specified.-Adhere to enterprise disaster recovery policies and procedures.-Perform restores from backup.-Research and recommend security and data access strategies.-Configure user access based on approved policy, user roles, and responsibilities.-Work with security and internal audit to comply with corporate security standards.-Audit data access as scheduled or requested.-Perform capacity planning for hardware and software support initiatives.-Assess impact of and recommend solutions based on current and future data volume needs.-Allocate and reallocate database resources.-Design database system architecture to meet performance needs.-Research and recommend database strategies to management.-Assess and recommend vendor tools for enterprise databases.Shift/Schedule Details: 8:00 AM - 5:00 PM - Must be available for on-call support (24/7 via pager/phone) (After hours and Weekend participation is common) Incentives (Sign-on Bonus / Relocation): Additional Notes (if any): Required Certifications: Epic Client System Manager Certification or Epic Client Systems Administrator certification(required) - at time of submission Education Requirements: Bachelor's Degree in Business Management, Information Systems, or related field Years of Experience Required: 1-2 years of related experience Skills & Abilities Strong Epic Hyperspace client support (deployment, upgrades, troubleshooting) Ability to resolve client-side issues (performance, connectivity, printing, access Citrix / VMware Horizon / VDI support experience Strong coordination of after-hours maintenance and Epic upgrades Cross-functional collaboration with infrastructure, network, security, and database teams Strong technical documentation (runbooks, standards, troubleshooting guides) Root cause analysis and participation in incident/problem management ServiceNow or similar ITSM tool experience Ability to test and validate Epic updates and enhancements Restricted States: Alaska California Colorado Connecticut Washington, DC Hawaii Massachusetts Nevada New York Oregon Vermont Washington","company":"Patterns Hiring","rawCompany":"patterns hiring","isRemote":true,"isActive":false,"createdAt":"2026-06-30T00:17:27.113Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Perm Epic Administrator-Remote","description":"The Epic Client Systems Administrator installs and maintains Epic client system servers and applications, supporting production, reporting, disaster recovery, training, and non-production environments while ensuring system performance, security, backups, high availability, and compliance with Epic best practices for hardware and software configuration.Job Responsibilities:-Install and maintain Epic client system servers and applications.-Monitor server performance and troubleshoot issues.-Apply hot fixes, security updates, and service packs.-Maintain Epic client systems backups and verify restores.-Manage system security and user access.-Manage and maintain environments serving production, reporting, disaster recovery, training, and non-production needs.-Test failover procedures for high availability.-Participate in capacity planning exercises to ensure adequate system resources.-Follow Epic best practices for hardware and software configuration.-Participate on project teams as a key contributor.-Coordinate issues with Epic and maintain relationship management with Epic.-Build and implement Epic client systems servers and applications in support of health system requirements.-Document configurations, procedures, and system architecture.-Establish development guidelines to maintain optimum performance.-Advise information services management in the creation of development guidelines.-Review existing solutions and recommend new procedures and processes.-Adhere to enterprise change management procedures per IS policy.-Make configuration upgrades.-Identify impact of enhancement requests.-Assist customers in identifying and resolving problems.-Serve as escalation point for complex client systems issues.-Facilitate timely resolution of application defects and issues.-Develop procedures under approved policy structure.-Provide users with high quality service and system expertise.-Analyze, create, and deliver reports as assigned.-Establish guidelines for hardware standards to maintain adequate performance.-Propose and implement enhancements to improve system performance, reliability, and data integrity.-Review hardware for performance issues.-Identify and perform routine maintenance to ensure high performance.-Recommend backup schedules and strategies.-Set up and regularly monitor backups as specified.-Adhere to enterprise disaster recovery policies and procedures.-Perform restores from backup.-Research and recommend security and data access strategies.-Configure user access based on approved policy, user roles, and responsibilities.-Work with security and internal audit to comply with corporate security standards.-Audit data access as scheduled or requested.-Perform capacity planning for hardware and software support initiatives.-Assess impact of and recommend solutions based on current and future data volume needs.-Allocate and reallocate database resources.-Design database system architecture to meet performance needs.-Research and recommend database strategies to management.-Assess and recommend vendor tools for enterprise databases.Shift/Schedule Details: 8:00 AM - 5:00 PM - Must be available for on-call support (24/7 via pager/phone) (After hours and Weekend participation is common) Incentives (Sign-on Bonus / Relocation): Additional Notes (if any): Required Certifications: Epic Client System Manager Certification or Epic Client Systems Administrator certification(required) - at time of submission Education Requirements: Bachelor's Degree in Business Management, Information Systems, or related field Years of Experience Required: 1-2 years of related experience Skills & Abilities Strong Epic Hyperspace client support (deployment, upgrades, troubleshooting) Ability to resolve client-side issues (performance, connectivity, printing, access Citrix / VMware Horizon / VDI support experience Strong coordination of after-hours maintenance and Epic upgrades Cross-functional collaboration with infrastructure, network, security, and database teams Strong technical documentation (runbooks, standards, troubleshooting guides) Root cause analysis and participation in incident/problem management ServiceNow or similar ITSM tool experience Ability to test and validate Epic updates and enhancements Restricted States: Alaska California Colorado Connecticut Washington, DC Hawaii Massachusetts Nevada New York Oregon Vermont Washington","datePosted":"2026-06-30T00:17:27.113Z","dateModified":"2026-06-30T00:17:27.113Z","hiringOrganization":{"@type":"Organization","name":"Patterns Hiring","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6dde7794d5dd8fa7e8e61920"},"url":"https://jobsearcher.com/jobs/6dde7794d5dd8fa7e8e61920"}}