{"schemaVersion":"jobsearcher.job.v1","id":"6d68c8e5ce23494b9976c94e","url":"https://jobsearcher.com/jobs/6d68c8e5ce23494b9976c94e","canonicalUrl":"https://jobsearcher.com/jobs/6d68c8e5ce23494b9976c94e","title":"Technical Training Instructor","description":"PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment . Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.\r\nPartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.\r\nThe Technical Training Instructor serves as a technical subject matter expert responsible for delivering advanced equipment training, supporting service operations,and providing technical consultation across the organization. This role combines instructional expertise, technical troubleshooting, service coordination, and customer support to ensure successful implementation, operation, and maintenance of specialized equipment and technologies.\r\nThe Technical Training Instructor acts as a primary technical resource for internal teams, students, customers, and contracted service providers while supporting business growth through training excellence, service revenue generation, and continuous improvement initiatives. This position requires approximately 25% travel to customer sites, training locations, and other business locations as needed.\r\nEssential Responsibilities\r\nTechnical Service & Customer Support\r\nServe as the primary point of contact for technical support related to equipment, service requests, parts inquiries, and student support needs.\r\nManage and support service-related activities, ensuring timely and effective resolution of customer and operational issues.\r\nDevelop and maintain productive relationships with contracted service providers and technical partners.\r\nCoordinate service events and monitor performance, quality, and profitability to support departmental goals.\r\nEnsure service requests, repairs, installations, and maintenance activities are completed accurately and in accordance with established standards.\r\nAssist with parts repair activities, quality control processes, and equipment troubleshooting.\r\nAnalyze service trends and recommend improvements to increase efficiency, customer satisfaction, and operational performance.\r\nTraining & Instruction\r\nDevelop, deliver, and facilitate technical training programs in assigned modalities and areas of expertise.\r\nMaintain comprehensive knowledge of applicable curriculum, equipment, technologies, and industry best practices.\r\nTranslate complex technical concepts into clear, engaging, and effective learning experiences for diverse audiences.\r\nDevelop instructional materials including presentations, syllabi, handouts, laboratory exercises, examinations, quizzes, evaluations, and multimedia content.\r\nEnsure training materials remain current, accurate, and aligned with technological advancements and industry requirements.\r\nPrepare classrooms, laboratories, and equipment to ensure successful course delivery and a professional learning environment.\r\nEvaluate student performance and provide constructive feedback to support learning outcomes.\r\nCoordinate training schedules and logistics with internal departments to ensure seamless program delivery.\r\nEquipment Operations & Technical Expertise\r\nPerform equipment inspections, installations, de-installations, repairs, maintenance, and operational testing as required.\r\nMaintain and troubleshoot laboratory and training equipment to ensure operational readiness.\r\nStay current on emerging technologies, industry developments, and modality-specific advancements.\r\nIdentify opportunities for new training programs, services, and technology offerings.\r\nAdvise leadership regarding industry trends, market developments, customer needs, and new technology opportunities.\r\nBusiness & Operational Support\r\nSupport the growth and profitability of service operations through effective management of service-related activities.\r\nMonitor gross margin performance and contribute to departmental financial objectives.\r\nCollaborate with leadership and finance teams to develop service reporting and performance metrics.\r\nMaintain accurate records, technical documentation, and training materials.\r\nPromote a safe, organized, and professional work environment across classrooms, laboratories, warehouses, and customer locations.\r\nRequired Qualifications\r\nAssociate's degree in Electronics, Biomedical Technology, Engineering Technology, or a related field; Bachelor's degree preferred. Equivalent combination of education and experience may be considered.\r\nMinimum of three (3) years of instructional, training, or teaching experience in a technical environment.\r\nMinimum of two (2) years of hands-on experience working within the assigned modality or related technical specialty.\r\nDemonstrated knowledge of equipment installation, maintenance, troubleshooting, and repair processes.\r\nStrong technical aptitude with the ability to learn and apply complex technologies.\r\nProficiency using Microsoft Office and common business software applications.\r\nExcellent verbal, written, and presentation skills.\r\nPreferred Qualifications\r\nIndustry certifications related to assigned modality or technical specialization.\r\nExperience developing technical curriculum and instructional programs.\r\nExperience supporting service operations, field service organizations, or technical support functions.\r\nExperience working directly with customers in healthcare, technical, industrial, or educational environments.\r\nKnowledge of quality assurance, equipment compliance, and operational best practices.\r\nCore Competencies\r\nCustomer Focus\r\nBuilds strong relationships and delivers responsive, professional service that meets customer, student, and stakeholder needs.\r\nCommunication\r\nClearly communicates technical information to diverse audiences and adapts messaging to support understanding and engagement.\r\nAccountability\r\nTakes ownership of responsibilities, follows through on commitments, and consistently delivers high-quality results.\r\nCollaboration\r\nWorks effectively across departments, partners with stakeholders, and contributes to a positive team environment.\r\nContinuous Improvement\r\nActively identifies opportunities to improve processes, services, training programs, and operational effectiveness.\r\nProblem Solving\r\nAnalyzes technical and operational issues, identifies root causes, and implements practical solutions.\r\nTechnical Training & Service Operations Competencies\r\nTechnical Expertise\r\nMaintains advanced knowledge of assigned modalities, equipment, technologies, and industry standards while serving as a trusted subject matter expert.\r\nInstructional Excellence\r\nDesigns, develops, and delivers effective training programs that support knowledge transfer, skill development, and learner success.\r\nService Operations Management\r\nCoordinates service activities, manages resources, and supports operational performance while maintaining quality and profitability standards.\r\nEquipment Maintenance & Troubleshooting\r\nDiagnoses technical issues, performs repairs and maintenance activities, and ensures equipment reliability and performance.\r\nBusiness Acumen\r\nUnderstands operational and financial drivers, monitors performance metrics, and contributes to organizational goals.\r\nInfluencing & Consultation\r\nProvides expert guidance, builds credibility with stakeholders, and effectively recommends solutions and improvements.\r\nPhysical Requirements\r\nThe physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.\r\nAbility to sit, stand, walk, reach, and use hands and arms for extended periods.\r\nAbility to lift, move, install, and work with technical equipment and training materials.\r\nAbility to travel to customer sites and training locations as required.\r\nNormal vision and hearing sufficient to perform job duties.\r\nWork Environment\r\nWork is performed in a variety of settings including classrooms, laboratories, warehouses, office environments, and customer locations. The role requires interaction with technical equipment, students, customers, and internal teams.\r\nSuccess Measures\r\nPerformance in this role is evaluated through\r\nAchievement of service revenue and gross margin objectives.\r\nQuality and effectiveness of training delivery.\r\nCustomer and student satisfaction.\r\nService responsiveness and issue resolution.\r\nOperational efficiency and compliance with established standards.\r\nContribution to organizational growth, innovation, and continuous improvement initiatives.\r\nBenefits & Perks Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)\r\nCareer and professional development through training, coaching and new experiences.\r\nHybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.\r\nInclusive and diverse community of passionate professionals learning and growing together.\r\nInterested?\r\nWe'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.\r\nAbout PartsSource\r\nSince 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.\r\nIn 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.\r\nRead more about us here\r\n\r\nPartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024\r\nPartsSource Named Among the Top 50 Healthcare Technology Companies of 2025\r\nPartsSource Named Among the Top 25 Healthcare Software Companies of 2025\r\nPartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025\r\nWSJ: Bain Capital Private Equity Scoops Up PartsSource\r\n\r\nEEO\r\nPartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\r\nLegal authorization to work in the U.S. is required.","company":"Partssource","rawCompany":"partssource","city":"Solon","state":"OH","isRemote":false,"isActive":true,"createdAt":"2026-06-29T02:00:27.610Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"25-1194.00","title":"Career/Technical Education Teachers, Postsecondary","slug":"career-technical-education-teachers-postsecondary"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"611519","title":"Other Technical and Trade Schools","slug":"other-technical-and-trade-schools"},{"code":"423490","title":"Other Professional Equipment and Supplies Merchant Wholesalers","slug":"other-professional-equipment-and-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Training Instructor","description":"PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment . Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.\r\nPartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.\r\nThe Technical Training Instructor serves as a technical subject matter expert responsible for delivering advanced equipment training, supporting service operations,and providing technical consultation across the organization. This role combines instructional expertise, technical troubleshooting, service coordination, and customer support to ensure successful implementation, operation, and maintenance of specialized equipment and technologies.\r\nThe Technical Training Instructor acts as a primary technical resource for internal teams, students, customers, and contracted service providers while supporting business growth through training excellence, service revenue generation, and continuous improvement initiatives. This position requires approximately 25% travel to customer sites, training locations, and other business locations as needed.\r\nEssential Responsibilities\r\nTechnical Service & Customer Support\r\nServe as the primary point of contact for technical support related to equipment, service requests, parts inquiries, and student support needs.\r\nManage and support service-related activities, ensuring timely and effective resolution of customer and operational issues.\r\nDevelop and maintain productive relationships with contracted service providers and technical partners.\r\nCoordinate service events and monitor performance, quality, and profitability to support departmental goals.\r\nEnsure service requests, repairs, installations, and maintenance activities are completed accurately and in accordance with established standards.\r\nAssist with parts repair activities, quality control processes, and equipment troubleshooting.\r\nAnalyze service trends and recommend improvements to increase efficiency, customer satisfaction, and operational performance.\r\nTraining & Instruction\r\nDevelop, deliver, and facilitate technical training programs in assigned modalities and areas of expertise.\r\nMaintain comprehensive knowledge of applicable curriculum, equipment, technologies, and industry best practices.\r\nTranslate complex technical concepts into clear, engaging, and effective learning experiences for diverse audiences.\r\nDevelop instructional materials including presentations, syllabi, handouts, laboratory exercises, examinations, quizzes, evaluations, and multimedia content.\r\nEnsure training materials remain current, accurate, and aligned with technological advancements and industry requirements.\r\nPrepare classrooms, laboratories, and equipment to ensure successful course delivery and a professional learning environment.\r\nEvaluate student performance and provide constructive feedback to support learning outcomes.\r\nCoordinate training schedules and logistics with internal departments to ensure seamless program delivery.\r\nEquipment Operations & Technical Expertise\r\nPerform equipment inspections, installations, de-installations, repairs, maintenance, and operational testing as required.\r\nMaintain and troubleshoot laboratory and training equipment to ensure operational readiness.\r\nStay current on emerging technologies, industry developments, and modality-specific advancements.\r\nIdentify opportunities for new training programs, services, and technology offerings.\r\nAdvise leadership regarding industry trends, market developments, customer needs, and new technology opportunities.\r\nBusiness & Operational Support\r\nSupport the growth and profitability of service operations through effective management of service-related activities.\r\nMonitor gross margin performance and contribute to departmental financial objectives.\r\nCollaborate with leadership and finance teams to develop service reporting and performance metrics.\r\nMaintain accurate records, technical documentation, and training materials.\r\nPromote a safe, organized, and professional work environment across classrooms, laboratories, warehouses, and customer locations.\r\nRequired Qualifications\r\nAssociate's degree in Electronics, Biomedical Technology, Engineering Technology, or a related field; Bachelor's degree preferred. Equivalent combination of education and experience may be considered.\r\nMinimum of three (3) years of instructional, training, or teaching experience in a technical environment.\r\nMinimum of two (2) years of hands-on experience working within the assigned modality or related technical specialty.\r\nDemonstrated knowledge of equipment installation, maintenance, troubleshooting, and repair processes.\r\nStrong technical aptitude with the ability to learn and apply complex technologies.\r\nProficiency using Microsoft Office and common business software applications.\r\nExcellent verbal, written, and presentation skills.\r\nPreferred Qualifications\r\nIndustry certifications related to assigned modality or technical specialization.\r\nExperience developing technical curriculum and instructional programs.\r\nExperience supporting service operations, field service organizations, or technical support functions.\r\nExperience working directly with customers in healthcare, technical, industrial, or educational environments.\r\nKnowledge of quality assurance, equipment compliance, and operational best practices.\r\nCore Competencies\r\nCustomer Focus\r\nBuilds strong relationships and delivers responsive, professional service that meets customer, student, and stakeholder needs.\r\nCommunication\r\nClearly communicates technical information to diverse audiences and adapts messaging to support understanding and engagement.\r\nAccountability\r\nTakes ownership of responsibilities, follows through on commitments, and consistently delivers high-quality results.\r\nCollaboration\r\nWorks effectively across departments, partners with stakeholders, and contributes to a positive team environment.\r\nContinuous Improvement\r\nActively identifies opportunities to improve processes, services, training programs, and operational effectiveness.\r\nProblem Solving\r\nAnalyzes technical and operational issues, identifies root causes, and implements practical solutions.\r\nTechnical Training & Service Operations Competencies\r\nTechnical Expertise\r\nMaintains advanced knowledge of assigned modalities, equipment, technologies, and industry standards while serving as a trusted subject matter expert.\r\nInstructional Excellence\r\nDesigns, develops, and delivers effective training programs that support knowledge transfer, skill development, and learner success.\r\nService Operations Management\r\nCoordinates service activities, manages resources, and supports operational performance while maintaining quality and profitability standards.\r\nEquipment Maintenance & Troubleshooting\r\nDiagnoses technical issues, performs repairs and maintenance activities, and ensures equipment reliability and performance.\r\nBusiness Acumen\r\nUnderstands operational and financial drivers, monitors performance metrics, and contributes to organizational goals.\r\nInfluencing & Consultation\r\nProvides expert guidance, builds credibility with stakeholders, and effectively recommends solutions and improvements.\r\nPhysical Requirements\r\nThe physical demands described are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.\r\nAbility to sit, stand, walk, reach, and use hands and arms for extended periods.\r\nAbility to lift, move, install, and work with technical equipment and training materials.\r\nAbility to travel to customer sites and training locations as required.\r\nNormal vision and hearing sufficient to perform job duties.\r\nWork Environment\r\nWork is performed in a variety of settings including classrooms, laboratories, warehouses, office environments, and customer locations. The role requires interaction with technical equipment, students, customers, and internal teams.\r\nSuccess Measures\r\nPerformance in this role is evaluated through\r\nAchievement of service revenue and gross margin objectives.\r\nQuality and effectiveness of training delivery.\r\nCustomer and student satisfaction.\r\nService responsiveness and issue resolution.\r\nOperational efficiency and compliance with established standards.\r\nContribution to organizational growth, innovation, and continuous improvement initiatives.\r\nBenefits & Perks Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)\r\nCareer and professional development through training, coaching and new experiences.\r\nHybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.\r\nInclusive and diverse community of passionate professionals learning and growing together.\r\nInterested?\r\nWe'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.\r\nAbout PartsSource\r\nSince 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.\r\nIn 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.\r\nRead more about us here\r\n\r\nPartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024\r\nPartsSource Named Among the Top 50 Healthcare Technology Companies of 2025\r\nPartsSource Named Among the Top 25 Healthcare Software Companies of 2025\r\nPartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025\r\nWSJ: Bain Capital Private Equity Scoops Up PartsSource\r\n\r\nEEO\r\nPartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\r\nLegal authorization to work in the U.S. is required.","datePosted":"2026-06-29T02:00:27.610Z","dateModified":"2026-06-29T02:00:27.610Z","hiringOrganization":{"@type":"Organization","name":"Partssource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Solon","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"6d68c8e5ce23494b9976c94e"},"url":"https://jobsearcher.com/jobs/6d68c8e5ce23494b9976c94e"}}